NewHotel Front Office Supervisor EXCHANGE ST HOTEL LLCHotel Front Office SupervisorBoston, MAli>Ensuring the information safety and security of all guests within the hotel by supervising/training front desk staff in the following areas: room location security/privacy, key logger awareness, information security, personal information privacy/security, payment security, etc. The primary function of the Front Office Supervisor is to assist the hotel guests and attend to their needs while utilizing the highest possible level of service; thus, ensuring we are providing a welcoming and accommodating environment.
Front Desk Guest Services Specialist PINE STREET INN, INC.Front Desk Guest Services SpecialistBoston, MA$22.41–$28 / hourp>REQUIRED: Minimum of one (1) year of experience in the Human Services field Excellent telephone and email communications skills PREFERRED: Administering Narcan and CPR in a work setting Knowledge in the areas of addiction, recovery, and mental illness Knowledge of issues pertaining to the homeless Knowledge of area resources Experience working with HMIS Experience in a customer service environment. The FDGSS has a primary focus to provide superior customer service for the direct care of guests; responds to guests in a timely and professional manner based on the prioritization of guests' needs.
NewFULL TIME - Guest Services - Front Desk Attendant - Fairfield Inn, Mansfield, MA Lafrance HospitalityFULL TIME - Guest Services - Front Desk Attendant - Fairfield Inn, Mansfield, MAMansfield, MACheck guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded. At our hotel you'll have a great work environment surrounded by friendly coworkers and have opportunities for cross training, career growth and mentorship.
Guest Services Agent Days and Nights Required Highgate Hotels LPGuest Services Agent Days and Nights RequiredFranklin, MAHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
Market Liaison Guest Services Universal Weather and Aviation, Inc.Market Liaison Guest ServicesBoston, MAOperational Coordination and Service Delivery: Liaise daily with internal departments, including Production, Logistics, Quality Control, and Billing, to ensure accurate and timely execution of client catering orders and specifications. Under the direction of the Sr Director, Guest Services, the Market Liaison, Guest Services will be responsible for managing the overall business relationship of select clients, by meeting and exceeding both the demands of our clientele, as well as performance expectations of the company.
NewGuest Services Agent Studio Allston HotelGuest Services AgentAllston, MAStudio Allston is situated in, you guessed it, Allston, a unique neighborhood of Boston, MA.Home to elite universities, nationally recognized music venues, and amazing restaurants and bars, Allston is a hub for the inventive spirit and energy that has made Boston an international destination. Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk Downs AEG WorldwideGuest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk DownsBoston, MA$16.07–$23.57 / hourWe are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.
Guest Services Agent- (Part Time) - One Dalton Street, Boston Four Seasons Hotels and ResortsGuest Services Agent- (Part Time) - One Dalton Street, BostonBoston, MAOther amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston's best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boasts unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.
NewGuest Services Supv Hilton Boston Back BayGuest Services SupvBoston, MassachusettsFull timeOverview: The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy. Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
Guest Services Ambassador - Leader Bank Pavilion Live Nation Entertainment IncGuest Services Ambassador - Leader Bank PavilionBoston, MA$15–$18 / hourMust be at least 18 years of age • Must be able to maintain composure and organization in an often hectic and loud environment • Be flexible and approach the job with a one team mentality no matter the task • Customer service friendly attitude, and a desire to create a great environment for others • Must possess strong problem-solving skills and team communication • 1 year plus of work experience in a customer service role, preferably in live entertainment • 1 year plus of work experience in a sales or retail role • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment • Must be able to lift 30 lbs. • Under the leadership of the Ancillary Sales Coordinator and venue management, facilitate ancillary programs and upselling through their assigned position • Partner with the Ancillary Sales Coordinator and venue management to fulfill ancillary responsibilities and expectations • Provide exceptional customer service to fans throughout the venue, under the leadership of the Experience Manager.
NewGUEST SERVICES AGENT Compass GroupGUEST SERVICES AGENTAshland, MAstrong>Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program . Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) .
GUEST SERVICES AGENT (PART TIME) Compass Group North AmericaGUEST SERVICES AGENT (PART TIME)Ashland, MAFor positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Welcome Express Guest Services Representative Commonwealth of MassachusettsWelcome Express Guest Services RepresentativeHaverhill, MA$2,008.85–$2,800.13The candidates primary work location will be on the Haverhill Campus but due to staffing needs might also work on the Lawrence campus for the Student Financial Services Welcome Express and will work with other members of the Student Financial Services Team as well as other team members of Enrollment Services on both campuses. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation in our investment in strengths-based institution-wide professional development and in our ten-year involvement as a Leader College in Achieving the Dream a national network of community colleges dedicated to using data to close student achievement gaps.
Guest Services Supervisor John Carver Inn & SpaGuest Services SupervisorPlymouth, MassachusettsLeadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure. Minimum of 2 years prior customer service experience preferred; general knowledge of bookkeeping and audit procedures helpful; high school diploma or equivalent combination of education and work experience.
Welcome Express Guest Services Representative - Northern Essex Community College Northern Essex Community CollegeWelcome Express Guest Services Representative - Northern Essex Community CollegeHaverhill, MAp>SUMMARY: Reporting to the Director of Enrollment Operations and Welcome Express, the Welcome Express Guest Services Representative is responsible for providing customer service and support to key constituents (internal and external) in areas related to both financial aid and student accounts. Location: Haverhill, MA Category: Student Services and Support Job Type: Full-time Posted On: Wed Feb 25 2026.
Guest Services Ambassador - Leader Bank Pavilion Live Nation WorldwideGuest Services Ambassador - Leader Bank PavilionBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Staff the general store to sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs, manage lost and found, and generally support interdepartmental customer service .
NewGuest Services Agent The Brix HotelGuest Services AgentFranklin, MAHighgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.
NewGuest Services Associate Massachusetts Convention Center AuthorityGuest Services AssociateBoston, MAWork Schedule: The work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays. Supervision Received: Supervision is provided by the Guest Services Manager and includes training, coaching, performance evaluation, and inspection of work.
Guest Services - Citizens House of Blues Boston Live Nation Entertainment IncGuest Services - Citizens House of Blues BostonBoston, MA$16–$20 / hourLive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
Guest Services -Ocean Prime Boston Cameron Mitchell ExternalGuest Services -Ocean Prime BostonBoston, MassachusettsSummary: It is the responsibility of Guest Services to make raving fans of the five major groups of people we do business with by creating a positive first impression and making our guests feel welcome on the phone and in person. Guest Services controls the seating of the guests in the dining room to assure the quality of service, guest satisfaction, and maximize sales opportunities.
Guest Services Agent Pineapple HospitalityGuest Services AgentBoston, MAWhat to expect: Here are a few things that will make your days full and rewarding: Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests. In addition to generally spreading joy, youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
Guest Services Director Pyramid Hotel GroupGuest Services DirectorBoston, MAThe leaders who built the most iconic lifestyle hotels in the world, the ones who transformed lobbies into living rooms, turned front desks into cultural concierges, and made guests feel like they belonged, they all started with a moment like this one. This is for the hospitality visionary who has studied what the best lifestyle brands did to the lobby, to neighborhood culture, to the very idea of belonging, and who has been waiting for the chance to build something like that from the ground up, with the backing and infrastructure of Pyramid Global Hospitality's 230+ property portfolio.
Driver- Guest Services Pyramid Hotel GroupDriver- Guest ServicesChelsea, MAThe DoubleTree by Hilton Boston Logan Airport Chelsea features an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and within walking distance of the MBTA Silver Line and commuter rail station. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Guest Services - Citizens House of Blues Boston HOB EntertainmentGuest Services - Citizens House of Blues BostonBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Job Summary: WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
NewGuest Services Agent - Days and Nights Required Royal Lahaina ResortGuest Services Agent - Days and Nights RequiredFranklin, MAThe Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Guest Services Rep Part Time-104020 Extended Stay America IncGuest Services Rep Part Time-104020Marlborough, MAul>Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.
Guest Services Rep Full Time-104010 Extended Stay America IncGuest Services Rep Full Time-104010Westborough, MAResponsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.
Seasonal Guest Services Associate The Trustees of ReservationsSeasonal Guest Services AssociateIpswich, MassachusettsParticipate in regular trainings and team meetings that provide professional skill development, update staff on current developments at The Trustees of Reservations, and inform staff of both interpretive philosophy and interpretive techniques that improve visitor experiences on site . Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.
NewGuest Services Agent StaypineappleGuest Services AgentBoston, MAol>Completing daily front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as responding to other requests from guests and providing welcome beverage and barista services as needed. In addition to generally spreading joy, you'll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
NewGuest Services Kraft Group LLCGuest ServicesFoxborough, MASUMMARY: This position will be responsible for providing exemplary customer service to all guests visiting The Patriots Hall of Fame presented by RTX and the Lighthouse at Gillette Stadium. Meet and assist visitors in all museum areas to include access control/information desk, gallery and tour group greetings.
Driver- Guest Services Pyramid Chelsea ManagementDriver- Guest ServicesChelsea, MassachusettsThe DoubleTree by Hilton Boston Logan Airport Chelsea features an ideal location, 2 miles from Boston Logan Airport across from the New England FBI Headquarters, 5 miles away from downtown Boston, and within walking distance of the MBTA Silver Line and commuter rail station. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
NewOvernight Guest Services - Part Time Giri Hotel Management LLCOvernight Guest Services - Part TimeEast Walpole, MALocation: 225 Norwood Park South, Norwood, MA, 02062, United States . Hotel Front Desk Agent/Guest Service Agent .
Guest Service Representative Harvard Square HotelGuest Service RepresentativeCambridge, MassachusettsProvide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Guest Service Ambassador Mon-Fri 300pm-1100pm Northeast Security IncGuest Service Ambassador Mon-Fri 300pm-1100pmBoston, MA$23–$24.40 / hourSecurity Concierge/Guest Service Ambassador Skills: Excellent customer service skills and service delivery orientation. Northeast security is seeking Security concierge officers for some of our premiere high-rise class A buildings in Boston.
NewGuest Service Agent Hersha Hospitality ManagementGuest Service AgentChelsea, MAli>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Representative Hampton Inn NashuaGuest Service RepresentativeNashua, New HampshireProvide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Guest Service Coordinator Mane & ManiGuest Service CoordinatorPeabody, MassachusettsAs a member of our Guest Service Team you can cultivate your talents in the fast-paced, high-energy beauty biz in a team setting. Ability to communicate with guest regarding services offered and requested and the guest’s needs and wants.
Guest Service Associate - 95 Seasons Corner MarketGuest Service Associate - 95Marlborough, MAPart timeWhether you're greeting guests, preparing the store for busy rushes, or helping maintain a clean and welcoming location, you'll play an important role in our team's success. As a Guest Service Associate, you will be responsible for creating a positive experience for every guest while supporting the day-to-day operations of the store.
NewGuest Service Agent Waterford Hotel GroupGuest Service AgentWaltham, MAIf you are interested in kickstarting your career in the hotel industry and have the following skills, we would love to speak with you: A keen eye for detail, time management and great customer service skills. We provide competitive compensation and benefits, a tight-knit and supportive work environment, plus numerous opportunities for professional development and advancement.
Guest Service Agent Pyramid Hotel GroupGuest Service AgentBoston, MAIn offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest's luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.
Guest Service Associate Blue Inn on the BeachGuest Service AssociateNewbury, MAFull timeHandle services for guests, including guest mail, messages, telephone calls, faxes, wake-up calls, after-hours requests (i.e., extra towels, pillows, etc.), and general inquiries. Seasonal - Actively check on guests on the beach, ensuring fresh towels are present, everyone has drinks and snacks, and ensuring chairs are available.
Guest Service Representative John Carver Inn & SpaGuest Service RepresentativePlymouth, MassachusettsProvide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure; demonstrates very good phone skills. Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.
Guest Service Agent Sonesta International Hotels CorporationGuest Service AgentRoyal Sonesta Cambridge, Massachusettsp style="text-align:inherit">The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Agent Sonesta Great Bay Beach Resort & CasinoGuest Service AgentCambridge, MA$26–$28 / yearThe Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.
Guest Service Associate Local.House International, Inc.Guest Service AssociateMAIn a 21-room boutique hotel, this role requires attention to detail, strong communication skills, and the ability to multitask while maintaining a warm and professional atmosphere. The Front Desk Associate is the first point of contact for guests and plays a key role in creating a welcoming, personalized experience.
Guest Service Agent Kimpton HotelsGuest Service AgentCambridge, MAli>Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way.
Guest Service Agent Holiday Inn Express & Suites-CambridgeGuest Service AgentCambridge, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
NewGuest Service Agent The Rittenhouse HotelGuest Service AgentChelsea, MARequires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Guest Service Agent Stonebridge CompaniesGuest Service AgentBoston, MAPHYSICAL DEMANDS: During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment. The purpose of a GUEST SERVICE AGENT is to serve as the primary contact for all guests throughout their stay and effectively and efficiently check guests in and out of the hotel.
Guest Service Agent - Full Time - DoubleTree by Hilton Boston Bayside Hilton GlobalGuest Service Agent - Full Time - DoubleTree by Hilton Boston BaysideBoston, MAFull timeAssist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.