Educates, trains, and consults with clinical and non-clinical front-line managers empowering them to: optimize staffing to workload demand by hour of day and day of week based on historical data and forecasted workload, including for large, complex 24/7 operations departments; create staffing grids/models, budgets, forecasts, and variance analyses; interpret key workforce management, financial, and UKG Dimensions reports. Proficient knowledge in three (3+) business operations disciplines with expert-level knowledge in at least one (e.g., project/program management, financial management, contract performance management, process improvement, people leadership, workflow integration, technical/business communications, research/benchmarking, statistical analysis, change leadership, healthcare administration).