Service Desk - IT Healthcare (PT) HTC Global Services IncService Desk - IT Healthcare (PT)Troy, MIFull timeThe Technical Service Desk Analyst provides first- and second-level support to healthcare employees and patients while delivering a high level of customer service and applying clinical knowledge within acute and post-acute environments. This role supports clinical issue resolution, contributes to the clinical knowledge base, and works directly with clinicians to troubleshoot technical issues impacting patient care.
NewTravel Registered Nurse – Labor & Delivery - $2,452 per week Healthcare SupportTravel Registered Nurse – Labor & Delivery - $2,452 per weekMount Clemens, MIYour travel team will include a designated credentialing expert to help you navigate every step of the on-boarding process, a payroll specialist who you can communicate with directly, and a skilled recruiter who takes the time to understand your needs and works hard to find the right position for you. Not only does HealthCare Support reimburse for relocation and travel costs on your first check, but we also offer license and certification reimbursements required for your assignments so that you can focus on building your career.
Bilingual Polish Customer Care Specialist – Healthcare Support Team MyCareer+Bilingual Polish Customer Care Specialist – Healthcare Support TeamSouthfield, MichiganWe are seeking a compassionate, customer-focused, and highly organized Polish-Speaking Call Center Specialist to join our growing healthcare support team. This position is ideal for someone who thrives in a fast-paced, high-volume call center environment and is passionate about helping people navigate their healthcare journey with empathy and professionalism.
Aurora Response and Support Call Center (Healthcare/Mental Health) - Remote Aurora Community ServicesAurora Response and Support Call Center (Healthcare/Mental Health) - RemoteMIRemoteWe are seeking passionate and committed individuals to work in our call center; providing a one-stop resource for individuals needing a wide range of services, providing telephonic assistance with the Employee Achievement Program (EAP), Crisis Line, Scheduling/On Call, Injury Hotline, and Mental Health Support. For 40 years, Aurora has been a leader in providing customized services that support individuals with disabilities, chronic mental illness, and traumatic brain injuries in residential settings.
Service Desk - IT Healthcare (Nights) HTC Global Services IncService Desk - IT Healthcare (Nights)Troy, MIFull timeThis role supports clinical environments, assists with technical and clinical issue resolution, contributes to the Clinical Knowledge Base, and works directly with clinicians to troubleshoot issues impacting patient care. The Clinical Service Desk Analyst provides first- and second-level technical support to healthcare employees and patients while delivering a high level of customer service.
Service Desk - IT Healthcare (Mid Shift) HTC Global Services IncService Desk - IT Healthcare (Mid Shift)Troy, MIFull timeThis role supports clinical and technical issues within acute and post-acute care environments, utilizes a clinical issue resolution knowledge base, and collaborates with clinicians to help resolve reported issues. Overview / Summary The Technical Service Desk Analyst provides first- and second-level technical support to healthcare employees and patients while delivering a high level of customer service.
Service Desk - IT Healthcare (Days) HTC Global Services IncService Desk - IT Healthcare (Days)Troy, MIFull timeThe Technical Service Desk Analyst provides first- and second-level support to healthcare employees and patients, delivering a high level of customer service within acute and post-acute care environments. This role supports clinical and technical issue resolution, contributes to the clinical knowledge base, and works directly with clinicians to troubleshoot technology issues impacting patient care.
Healthcare Business Development Associate PainPoint HealthHealthcare Business Development AssociateWarren, MIFull timeJoin Spinal Recovery Center, where you'll build meaningful relationships with providers and community partners to help connect patients with innovative, non-surgical spinal and joint care — with a hybrid schedule, strong bonus potential, and room to grow in healthcare business development. Spinal Recovery Center provides advanced, non-surgical spinal and joint care designed to help patients reduce pain, restore function, and improve quality of life.
Healthcare Provider, Business Operations - Senior Manager PricewaterhouseCoopers LLPHealthcare Provider, Business Operations - Senior ManagerMI$124,000–$280,000 / yearAs a Senior Manager, you will play a significant leadership role within our Provider Business Operations team, helping healthcare providers execute large, tech-enabled transformation programs for healthcare providers. Shape solution design and transformation strategies across multiple healthcare administrative domains (e.g., finance, HR, supply chain), leveraging deep expertise and a strong understanding of provider operations, business case development, and process improvement.
Senior Healthcare Architect | Lead High-Impact Projects & Grow Into Leadership GpacSenior Healthcare Architect | Lead High-Impact Projects & Grow Into LeadershipFarmington, MI115000–150000This is an opportunity for an experienced architect to step into a highly visible role, lead meaningful healthcare projects, collaborate with talented professionals, and continue developing toward future leadership opportunities. A nationally recognized design firm with a strong history of delivering complex healthcare and institutional projects is seeking a Senior Healthcare Architect to join its growing team in Southeast Michigan.
Healthcare Operations Manager HR AllianceHealthcare Operations ManagerDearborn, Michigan$70,000–$80,000Position Summary: The Healthcare Operations Manager oversees the daily operations of the Autism Center, ensuring efficient delivery of ABA therapy and related services while maintaining compliance with healthcare regulations, payer requirements, and organizational policies. About HR Alliance: HR Alliance Group (HRA) is the core organization that unites all divisions into one integrated network — connecting HR, business support, financial management, therapy, and home healthcare.
Healthcare Epic Senior Manager Deloitte Touche Tohmatsu LtdHealthcare Epic Senior ManagerDetroit, MI$180,200–$355,100 / yearClients include hospitals, academic medical centers, health systems, home health agencies, long term care, outpatient facilities, ambulatory surgery centers, practitioners and physician groups, as well as health plans, other health insurance companies, pharmacy benefit managers (PBMs), and retail health care clients. As a Senior Manager on the Healthcare Solutions team, you will be responsible for leading complex healthcare transformation engagements and delivering technology-enabled solutions for provider clients.
Healthcare Life Science Veeva CRM Senior Consultant Deloitte Touche Tohmatsu LtdHealthcare Life Science Veeva CRM Senior ConsultantMI$110,700–$218,300 / yearPreferred: At least 2 years of experience utilizing the full suite of Veeva CRM capabilities, serving various Life Sciences personas (e.g., Field Sales, Key Account Management, Medical Science Liaisons, Field Reimbursement Managers). Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Senior Consultant, Healthcare Ipsos SASenior Consultant, HealthcareTroy, MI$110,000–$130,000 / yearTypical engagements include developing competitive assessments, market landscape analysis, product life cycle strategies for future and in line healthcare products, working with our executive leaders and assisting in designing commercialization and go-to-market models, launch strategies, and executing analytical work streams to optimize the impact of commercial programs and tactics. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights.
Commercial & Healthcare Regulatory Counsel Alto IncCommercial & Healthcare Regulatory CounselMIRemote$135,000–$185,000 / yearPhysical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds. Issue-spot and provide practical guidance on applicable laws and regulations, such as the Anti-Kickback Statute (AKS), Stark Law, False Claims Act, FDA/DEA requirements relevant to pharmacy and telehealth operations, state pharmacy/professional licensing, PBM contracting/network participation, and HIPAA/HITECH.
Healthcare Claims Quality Analyst Integra PartnersHealthcare Claims Quality AnalystTroy, MIRemoteFull timeThe Claims Quality Assurance Analyst is responsible for monitoring and documenting production quality in support of departmental goals and initiatives, with a primary focus on claims auditing and claims-related interactions within the Revenue Cycle Management (RCM) function. Working knowledge of Revenue Cycle Management (RCM) workflows and downstream impacts (e.g., clean claim submission, edits, denials, appeals, payment posting/reconciliation) across commercial, Medicaid, and Medicare.
Construction Project Manager- Healthcare Plante and Moran TrustConstruction Project Manager- HealthcareSouthfield, MI$140,000–$160,000 / yearBut dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography.
Lead Director, Healthcare Medicaid Risk Adjustment Analytics CVS Health CorpLead Director, Healthcare Medicaid Risk Adjustment AnalyticsMI$100,000–$231,540 / yearThe Lead Director should also demonstrate leadership in innovation and adoption of modern technologies, data platforms, machine learning, process automation, AI, and data science for optimized insights, workflows, reporting, and process controls. This senior-level role will provide strategic and operational leadership for all Medicaid risk adjustment analytics, reporting, and informatics functions to ensure complete, accurate, and compliant revenue capture.
NewSecurity Officer - Healthcare DuHadway Kendall and Associates IncSecurity Officer - HealthcareTroy, MIUniformed Security Officers are responsible for protecting the site's building, grounds, assets, employees, students and visitors against criminal activity, accidents, fires and natural disasters, as well as providing outstanding customer service to our customers, clients, and visitors. Must not have been convicted of any misdemeanors related to dishonesty, fraud, impersonation of law enforcement, assault, weapons, unauthorized sale of information or evidence, controlled substances (including for marijuana), or two or more alcohol related offenses, per MCL 338.1060 §10(1)(c).
Sr Healthcare Analyst LancesoftSr Healthcare AnalystDetroit, MI$45Required Skills: Strong working knowledge of data languages such as SAS and SQL to create business reports and dashboards. Leads in the research, analysis, identification, and evaluation of data from assigned problems to evaluate existing and potential trends and issues.
Construction Project Manager- Healthcare Plante & MoranConstruction Project Manager- HealthcareSouthfield, MichiganBut dig a little deeper, and you’ll see what makes us different: we’re a relatively jerk-free firm (hey, nobody ‘s perfect) with a world-class culture, consistent recognition as one of Fortune Magazine’s “100 Best Companies to Work For,” and an endless array of opportunities. Generally, experienced hires are not hired at or near the maximum salary range, as compensation decisions take into account a wide variety of factors, including but not limited to: responsibilities, education, experience, knowledge, skills, and geography.
Healthcare Architect II / Job Captain (Hybrid) 2Twelve RecruitingHealthcare Architect II / Job Captain (Hybrid)Detroit, MichiganThis role is well-suited for an architect with solid technical and coordination experience who enjoys being hands-on with healthcare project documentation and working closely with Project Managers and Senior Architects. We are supporting an established architecture firm in the Detroit area seeking an Architect II / Job Captain to support its Healthcare team.
Project Architect - Healthcare (Hybrid) 2Twelve RecruitingProject Architect - Healthcare (Hybrid)Detroit, MichiganThis role offers a hybrid schedule, providing flexibility and a healthy work-life balance while engaging in impactful healthcare design projects. A renowned architectural firm that has been a staple in the Detroit area for over 50 years, is seeking a Project Architect to support the rapid growth in their Healthcare sector.
Remote Healthcare Scheduling Specialist (Day or Night) Entry-Level Qureos IncRemote Healthcare Scheduling Specialist (Day or Night) Entry-LevelDetroitRemote$22–$38 / hourConfer with customers by telephone or in-person to provide information about products and services, take or enter orders, cancel accounts, or obtain details of complaints. Experience working with multi-line phone systems and office machines (copiers, postage machines, fax machine, etc.).
Architect - Healthcare (Hybrid) 2Twelve RecruitingArchitect - Healthcare (Hybrid)Detroit, MichiganA well-established architecture firm in the Detroit area, with more than 50 years as a staple in the community, is seeking an Architect to join its Healthcare team . The position is well-suited for an architect who enjoys being involved across the full project lifecycle and working closely with internal teams and consultants.
Healthcare Financial Advisory Services Associate Huron Consulting Group IncHealthcare Financial Advisory Services AssociateMIRemote$120,000–$165,000 / yearMinimum of 2 years of consulting experience in healthcare financial advisory supporting provider clients such as health systems, hospitals, and other acute care organizations, or comparable experience within a health system or provider organization in a strategic financial leadership capacity. Huron's industry-leading Healthcare Financial Advisory Services team works with healthcare leaders to prevent financial management missteps and prioritize business decisions that reset the financial trajectory of their organizations.
Healthcare Recruiter - Adecco Staffing - Remote Adecco Group A.G.Healthcare Recruiter - Adecco Staffing - RemoteMIRemote$44,857–$82,237 / yearMakes calls and visits to customers and prospects to discuss services, and resolve issues, to gain a better understand of client's environment and needs, maximize level of service, and encourage relationship building. Leverages resources to recruit the highest caliber candidates through online social networking and job boards, community involvement, professional networking, and local media resources.
Employee Experience (EX) Advisor - Healthcare Press Ganey Associates LLCEmployee Experience (EX) Advisor - HealthcareMIRemote$81,000–$115,000 / yearHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders.
NewSales Executive- Healthcare Foodservice Global Payments IncSales Executive- Healthcare FoodserviceTroy, MIAt Genius Foodservice, a Global Payments company, you'll play a key role in driving that transformation by bringing innovative digital ordering, point-of-sale, and self-service solutions to healthcare dining operations across the country. Influence decision-makers across healthcare nutrition services, foodservice operations, information technology, procurement and executive leadership to build lasting partnerships.
Payer Healthcare Data Scientist, Manager PricewaterhouseCoopers LLPPayer Healthcare Data Scientist, ManagerMI$99,000–$232,000 / yearAs part of the Operations Consulting team, you will apply advanced data science and machine learning techniques to large-scale claims, clinical, and member data to surface actionable insights that reduce cost of care and improve population health outcomes for our payer clients. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Advisory Solution Consultant - Healthcare SailPoint IncAdvisory Solution Consultant - HealthcareMI$116,900–$197,083.60 / yearBy harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time, delivered at the scale our enterprise customers demand. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business.
Healthcare Sales Representative ChenMed LLCHealthcare Sales RepresentativeDetroit, MI$38,509–$55,013 / yearStart cultivateing strong relationships with health plan agents, individual insurance agents, social workers, case workers, senior housing managers, senior centers and related community providers to keep ChenMed/JenCare Medical Centers as their top provider choice for senior healthcare when referring patients to a primary care physician. The Membership Growth Consultant (MGC) is an outside healthcare sales representative who's responsible for generating sales leads and membership by nurturing productive relationships with senior citizens, key local community partners and senior-focused businesses to enroll new patients to ChenMed.
Sales Leader I - Healthcare Business Banking The PNC Financial Services Group IncSales Leader I - Healthcare Business BankingTroy, MI$100,100–$185,900 / yearIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Development Manager - Healthcare Technology MaximusDevelopment Manager - Healthcare TechnologyDetroit, MIFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Drive all aspects of engineering recruiting including but not limited to; attracting great talent and retaining a highly skilled, proficient engineering team.
Healthcare Provider Network Senior Business Analyst (Hybrid - Troy, MI) - Health Alliance Plan Henry Ford HospitalHealthcare Provider Network Senior Business Analyst (Hybrid - Troy, MI) - Health Alliance PlanTroy, MIThe ideal candidate will have significant experience using analytical skills to seek out, research and evaluate a variety of options to provide high quality, efficient business processes and solutions that promote efficiency and aligns with the customer journey. Preferred experience includes strong knowledge of state-of-the-art approaches in design, build, test, problem solving, and ability to articulate examples of workflows and processes associated with that experience.
Healthcare Network Contract Manager (Hybrid - Detroit) - Mosaic Clinically Integrated Network (CIN) Henry Ford HospitalHealthcare Network Contract Manager (Hybrid - Detroit) - Mosaic Clinically Integrated Network (CIN)Detroit, MIEnsures timely engagement of network leadership ahead of payor negotiations or renegotiations, ensuring all contractual elements are prepared, reviewed, and revised. GENERAL SUMMARY: Under minimal supervision, the Network Contract Manager oversees the tracking and management of value-based contracts within the Clinically Integrated Network (CIN).
Actuarial Consultant - Social, Healthcare and Public Entities McKinsey & Co IncActuarial Consultant - Social, Healthcare and Public EntitiesDetroit, MIThe team includes more than a dozen actuaries with expertise across Commercial, Medicare, Medicaid, and other business segments, supporting profitability teardowns, risk adjustment and quality analytics, cost-of-care analysis, growth strategy, and the optimization of risk-based healthcare businesses. By combining actuarial rigor, advanced analytics, and strategic problem solving, you will help healthcare organizations build lasting capabilities, accelerate growth, improve quality of care, and create greater value for the populations they serve.
EXECUTIVE CHEF, HEALTHCARE / HOSPITAL Compass Group North AmericaEXECUTIVE CHEF, HEALTHCARE / HOSPITALSouthfield, MIFor Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.
Security Flex Officer - Healthcare Allied UniversalSecurity Flex Officer - HealthcareDetroit, MichiganFull timeAs a Security Professional Branch Flex Officer, you’ll use our exclusive shift-pickup platform to view and claim open shifts based on your availability - giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Overview: Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
NewRegional Director of Facility Partnerships and Clinical Support NIVA HealthRegional Director of Facility Partnerships and Clinical SupportDetroit, MI$85,000–$90,000Conduct initial on-site meetings with Facility Administrators, Executive Directors, Directors of Nursing, Assistant Directors of Nursing, Unit Managers, wound care nurses, quality and compliance leaders, social services, discharge-planning personnel, therapy leadership, and other stakeholders involved in resident care. Demonstrated intimate knowledge of Skilled Nursing Facility operations, including nursing leadership structures, clinical workflows, resident-care processes, interdisciplinary care coordination, quality assurance and QAPI processes, patient identification and referral practices, documentation expectations, facility staffing structures, and regulatory and survey considerations.
Customer Care Service Support Coord 3 Johnson ControlsCustomer Care Service Support Coord 3Madison Heights, MichiganJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
Customer Care Service Support Coord 3 Johnson Controls International PlcCustomer Care Service Support Coord 3Madison Heights, MIJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
NewService sales support engineer Eaton Corporation PlcService sales support engineerSouthfield, MI$84,000–$123,000 / yearServe as the primary technical and commercial resource for internal and external stakeholders, including sales teams, channel partners, representatives, customers, subject matter experts, and District Operating Center personnel, providing application support and proposal guidance to drive sales growth. PREFERRED QUALIFICATIONS: Bachelor''s degree in Engineering (Electrical preferred) or Business with relevant technical experience, or an equivalent combination of education and experience, including at least three years of hands-on field service, proposal generation, and/or power distribution system modernization experience.
IT Specialist/Desktop Support ConnectionIT Specialist/Desktop SupportDetroit, MichiganFull timeThis role is ideal for an IT professional who enjoys providing hands-on technical support, thrives in a service-oriented environment, and wants to contribute to an organization that supports older adults and the surrounding community. You'll provide day-to-day technical support for approximately 150 users , helping maintain business continuity during a period of increased IT demand.
Accounting Support Specialist TruelineAccounting Support SpecialistDetroit, MIA mission-driven healthcare organization dedicated to improving community health through accessible, high-quality care, is seeking an Accounting Support Specialist to join their Finance team in the Detroit, Michigan area. You'll support key financial operations while working alongside an experienced leadership team in a stable, growing healthcare organization.
Director, Regional, Revenue Site Operations, Medical Group (Michigan) - HYBRID Trinity HealthDirector, Regional, Revenue Site Operations, Medical Group (Michigan) - HYBRIDLivonia, MIWorks with providers & ambulatory practice leaders to develop accurate, effective, efficient & compliant charge capture & coding processes that ensure revenue is recorded for all services provided & clinical documentation exists to support all charges & coding assigned; Ensures systems & processes comply with federal, state & payer-specific coding, billing & reimbursement guidelines. Manages the Health Ministries budgets & targets allowing for financial oversight of the THMG Revenue Cycle department functions; Develops capital & operational budgets to meet organizational goals & ensure appropriate allocation of resources to support current & future revenue operations for professional & ambulatory services; Assures compliance to budget, as approved.
Recruiter CrossFire GroupRecruiterAuburn Hills, MIThis role focuses on recruiting for light industrial and administrative support positions, including laborers, sorters, administrative assistants, and similar operational support roles. You'll work directly with hiring managers, candidates, and internal leadership to identify talent, support client hiring initiatives, and deliver an exceptional candidate experience from first contact through placement.
Polish-Speaking Call Center Specialist MyCareer+Polish-Speaking Call Center SpecialistSouthfield, MichiganIn this role, you’ll help patients feel heard, supported, and connected to the care they need by providing exceptional service across multiple clinic locations. As the first point of contact for many patients, you’ll play a vital role in creating positive healthcare experiences through clear communication, empathy, and problem-solving.
Hospital Manager - Dix Animal Hospital PetVet Care CentersHospital Manager - Dix Animal HospitalLincoln Park, MI$60,000–$75,000 / yearWhy Join Us: Opportunity to lead a high-volume, full-service practice with a wide range of services—including advanced orthopedic surgery, in-house diagnostics, emergency care, and a diverse medical caseload—allowing for meaningful operational and leadership impact. The Hospital Manager partners with the Veterinarian to provide an efficient and profitable operation by driving revenue and managing costs while creating a hospital culture based on high-quality patient care and excellent customer service.
Purchasing & Customer Service Manager PocketNurse Enterprises IncPurchasing & Customer Service ManagerFarmington Hills, MIThis role requires the individual to be able to understand, remember, apply and communicate complex information and problems, opposing points of view on complex issues and collaborate and explore alternative solutions; organize and prioritize thoughts, ideas, and own work schedule, and oversee work schedules of others; apply common sense, analyze and make decisions which have significant impact on the immediate work unit and monitor impact outside immediate work unit; express written and spoken word for internal and external communications and compose materials such as detailed reports, forms, letters, manuals, presentations, etc. and communicate information; compute, analyze, and interpret complex statistical data for reporting purposes; and use basic mathematical skills including ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy. The Purchasing and Customer Service Manager is responsible for overseeing the Purchasing, Customer Service, and White Glove Delivery teams and driving continuous improvement efforts in service levels.