Greensboro, NC30+ days ago
Schedule: M- Friday Pay: $17.00 - $20.00 (One in Durham pays $22 per hour) Benefits offered by APR: Medical, Dental, Term Life, Short-Term Disability, Holiday Pay, Service Bonus, Dir ect Deposit Key Responsibilities: Greet patients warmly and professionally in person and on the phone Schedule, confirm, and manage patient appointments, including well-woman visits, prenatal visits, ultrasounds, and follow-ups Verify insurance eligibility and benefits prior to appointments Collect and update patient information, including demographics and medical history Process check-in and check-out procedures, including collecting co-pays and balances Maintain HIPAA compliance and patient confidentiality at all times Coordinate with clinical staff to ensure timely patient flow and appointment readiness Handle referrals, medical records requests, and prior authorizations as needed Address patient inquiries or route messages appropriately to nursing or clinical staff Assist with administrative duties such as scanning, faxing, and filing Ensure the front office and waiting area are clean, organized, and stocked This position is responsible for greeting patients, managing scheduling, verifying insurance, and supporting both patients and the clinical team to ensure a high level of care and service.