Help Desk Technician II - TS/SCI W/ poly General Dynamics Information TechnologyHelp Desk Technician II - TS/SCI W/ polyAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
NewTier 1 Help Desk Technician National Technology integratorsTier 1 Help Desk TechnicianRockville, MDUser Account Administration: Assist with user onboarding and offboarding, password resets, account unlocks, multi-factor authentication (MFA) setup, and permissions adjustments in Google Admin Portal. Prior experience working with an ITIL-aligned IT Service Management (ITSM) ticketing tool (e.g., ServiceNow, Jira Service Management, Freshdesk, Zendesk).
Senior Help Desk Technician II CONTACT GOVERNMENT SERVICESSenior Help Desk Technician IIBaltimore, MD$108,000–$156,000 / yearSet up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface. CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA).
Help Desk Technician - TS/SCI w POLY General Dynamics Information TechnologyHelp Desk Technician - TS/SCI w POLYAnnapolis Junction, MarylandTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
NewHelp Desk Specialist Eagle Technologies IncorporatedHelp Desk SpecialistArlington, VAEducation and Experience: This position requires a minimum of Associates degree and three or more years of progressively responsible experience in Helpdesk Support, specifically Momentum, Unified Financial Management Systems (UFMS) and two years or more of work experience working in an acquisition/procurement or similar environment. From web-based applications to enterprise data warehousing, big data and analytics, and business intelligence, we deploy and manage diverse platforms and hosting environments that meet the governments cybersecurity and privacy requirements.
Help Desk Program Manager General Dynamics Information TechnologyHelp Desk Program ManagerWashingtonExperience: 10+ years of prior Help Desk experience with a minimum of 5 years’ experience related to quality performance of ITSM services and supervising Help Desk employees; experience leading people and managing large cross-functional teams; experience developing strategies to mitigate issues and risks. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required General Dynamics CorpMid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret RequiredWashington, DC$35.04–$47.40 / hourOur work depends on a Mid-Level Help Desk Technician joining our team to bring independent problem-solving, advanced operating system knowledge, and process-driven documentation skills to a fast-paced environment. Required Technical Skills: Advanced Windows & MacOS troubleshooting, Microsoft 365 administration, Active Directory management, shared drive mapping, and basic network connectivity diagnostics.
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required General Dynamics CorpAssociate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret requiredWashington, DC$26.44–$35.78 / hourOur work depends on an Associate Help Desk Technician joining our team to bring professionalism, a white-glove customer service mindset, and initiative to a fast-paced environment that offers extensive options for training, certification, and career advancement. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
Prism Trainer/Help Desk Specialist VerdantasPrism Trainer/Help Desk SpecialistWashington DC, District of ColumbiaOur commitment to excellence, across more than 90 offices, is championed by a team of over 2,000 experts, scientists, engineers, geologists, and technical specialists, embedded in a people-focused culture, prioritizing the well-being of our employees, clients, and the communities we serve. Be responsible for ensuring that 100% of all user generated issues, change/enhancement requests, and usage questions are logged into the ticket tracking system and resolved in a timely manner.
Help Desk Systems Administrator, Tier 1, 12-10pm (AE26080924) GTSC-Talent SolutionsHelp Desk Systems Administrator, Tier 1, 12-10pm (AE26080924)Annapolis Junction, MarylandRemoteIf you are interested in a fulfilling career that utilizes your professional skills and education at a company that values your expertise, helps you obtain and maintain a U.S. security clearance, and enables you to help strengthen the U.S. intelligence community, explore the opportunities GTSC has available now! Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.
Help Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527) GTSC-Talent SolutionsHelp Desk Systems Administrator, Tier 1, 6am-4pm (AE26081527)Annapolis Junction, MarylandRemoteIf you are interested in a fulfilling career that utilizes your professional skills and education at a company that values your expertise, helps you obtain and maintain a U.S. security clearance, and enables you to help strengthen the U.S. intelligence community, explore the opportunities GTSC has available now! Accurately create and submit tickets for users containing all needed information and troubleshooting steps taken.
Hardware Technician 1 - Video IT Field Support Specialist (Cleared) SCD Information TechnologyHardware Technician 1 - Video IT Field Support Specialist (Cleared)Columbia, MarylandThe ideal candidates are highly skilled in installing, repairing and troubleshooting computer hardware and peripherals and well-versed in installing windows, software, applications, antivirus and patches to support a technology support contract which encompasses support in the areas of IT cabling, Telecommunications, Computer Hardware, Computer Software, and Help Desk within the DMV. The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
Training Coordinator and LMS Administrative Support Specialist A P Ventures LLCTraining Coordinator and LMS Administrative Support SpecialistColumbia, MDRemoteFull timePOSITION TITLE:Training Coordinator and LMS Administrative Support Specialist LOCATION:Remote CLEARANCE:Must be able to obtain aHigh-RiskPublic Trust COMPANY OVERVIEW At APV,weremore than a technology company werea mission-driven powerhouse transforming organizations through advanced technology and human ingenuity. At APV, we Always Provide Value POSITION SUMMARY The Training Coordinator and LMS Administrative Support Specialist will coordinate client training events and provide day-to-day operational support for Government-approved learning activities in client's enterprise learning environment.
M365 Support/Business Analyst Orbis Sibro, Inc.M365 Support/Business Analystarlington, VAUtilize cross functional skills, or participate in training to develop skills, to support the RADIAC IT team in cybersecurity compliance readiness, software requirements reviews and testing, database management, hardware support, help desk functions (Tier I) and other support commensurate with individual experience. Excellent written and verbal communication skills - capable of explaining complex technical concepts in plain, jargon-free language to both technical and non-technical end users.
Intellectual Property Docket Clerk Neal, Gerber & Eisenberg LLPIntellectual Property Docket ClerkWashington, DC$70,000–$80,000 / yearFollowing the proper Conflict procedures, assist with opening/closing new clients and matters Draft, prepare and send Engagement Letters, Conflict Waiver Letters, Audit Letters and other applicable correspondence. Check daily deadlines and send email reminders to responsible attorneys and paralegals to ensure all deadlines have been satisfied by the close of business and, if not, contact appropriate attorney/paralegal.
System Administrator Revolutional, LLCSystem AdministratorUpper Marlboro, MD$100,000–$130,000 / yearWe apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes. We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.
Marketplace Domain Subject Matter Expert (SME) Computer World Services CorpMarketplace Domain Subject Matter Expert (SME)Baltimore, MD$145,000–$205,000 / yearThe MSD supports the Center for Consumer Information and Insurance Oversight (CCIIO) by providing technical assistance to issuers, agents and brokers, Application Development Organizations (ADOs), state agencies, and other Affordable Care Act (ACA) Marketplace stakeholders. This individual will serve as the resident domain authority for our MSD team - ensuring service desk operations, knowledge management content, training curricula, and stakeholder communications reflect accurate, current Marketplace policy and regulatory knowledge.
System Administrator (AWS, Terraform, Ansible), Intelligence Community Mission Program, Fort Meade, MD BizFirstSystem Administrator (AWS, Terraform, Ansible), Intelligence Community Mission Program, Fort Meade, MDHoward, MDYou will implement, maintain, and troubleshoot IT systems, manage AWS infrastructure in a DevOps environment using Terraform and Ansible, and handle day-to-day operations, monitoring, and problem resolution across client, server, storage, network, and mobile devices. This position supports the following program: a mission application development and cloud operations program that builds, deploys, and supports web applications, databases, and AWS cloud infrastructure for an Intelligence Community customer.
Application Support Analyst Clark Construction GroupApplication Support AnalystMcLean, VirginiaThis essential role focuses on maintaining team productivity by providing prompt, courteous, and accurate Tier 1 application support; troubleshooting common user issues; fulfilling service requests; escalating complex problems; and guiding users to quick, effective resolutions. Additional benefits include life insurance, commuter benefit, short & long term disability, fitness reimbursement, FSA, tuition reimbursement, back-up daycare, tutoring & family support benefits, EAP/Work-Life assistance, and a holiday contribution program.
Web Application Support Specialist Dunhill Professional Search of Wilmington, Inc.Web Application Support SpecialistWashington, DC$32.55–$36.06 / hourFull timeJob Description: Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support and implements technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands.