Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
Service Desk Technician DatamanusaService Desk TechnicianBaltimore, MD, MDTemporaryContractorFull timeThis is a great opportunity for someone who is a quick learner with excellent people skills. Job Details: Job Title: Service Desk Technician Location: Baltimore, MD Duration: 6 months Basic Qualifications: *) Associate Degree in Information Technology, Computer Science, or a related field (or equivalent combination of education and experience). *) 1-2 years of customer support, help desk, or technical support experience. *) Experience with Windows operating systems, Microsoft Office, and PC hardware troubleshooting. *) Strong knowledge of desktop/laptop configuration, software installation, and network connectivity. *) Excellent verbal and written communication skills. *) Strong customer service, problem-solving, and multitasking abilities. Preferred Qualifications: *) Experience supporting enterprise IT environments. *) Familiarity with ticketing systems and IT service management. *) Experience providing executive/VIP support. DatamanUSA is looking for a Service Desk Technician for our direct client based in MD.
NewFloat Phlebotomist / Front Desk One MedicalFloat Phlebotomist / Front DeskWashington, DC$24.25–$26.25 / hourUse impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.
NewPhlebotomist/Front Desk One MedicalPhlebotomist/Front DeskSilver Spring, MD$22.75–$24.75 / hourUse impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
NewTechnical Service Analyst Vaco LLCTechnical Service AnalystColumbia, MDDetermining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewHelpdesk specialist - Locals to DMV area csznetHelpdesk specialist - Locals to DMV areaWashington, DCContractorFull timeProvide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents.
NewCDL-A Flatbed Driver Melton Truck LinesCDL-A Flatbed DriverWaldorf, MDMelton Truck Lines, based out of Tulsa, OK, is seeking experienced and inexperienced Flatbed Drivers to join our team. See Advantage AI Privacy Policy at https://www.advantage.ai/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewMicrosoft Endpoint SME (Windows Imaging / Intune / Endpoint Security) Nationwide IT ServicesMicrosoft Endpoint SME (Windows Imaging / Intune / Endpoint Security)Washington, DCRemote$115,000–$190,000 / yearProven experience building, maintaining, and supporting Windows workstation images, including image automation, testing, version control, deployment, and rollback processes. The ideal candidate will possess deep expertise in Windows endpoint management, image engineering, Microsoft Intune, Windows Autopilot, Group Policy, and endpoint security technologies.
Public Member Consultant ARCTICOM LLCPublic Member ConsultantWashington DC, DCOffering a broad range of information technology solutions, Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services. Satisfied Bering Straits Native Corporation (BSNC) family customers include the U.S. Air Force, Army, Navy, Coast Guard, the Departments of State, Justice, Commerce, Agriculture, Interior, Homeland Security, the General Services Administration, the Defense Logistics Agency and the U.S Census Bureau.
NewTier 1 Data Center Technician (Active Secret Clearance Required) Seneca HoldingsTier 1 Data Center Technician (Active Secret Clearance Required)Washington, DCThe Tier 1 Enterprise Operations Technician is a vital member of the Hosted Infrastructure team, responsible for: Monitoring and maintaining the server environment for a Federal Government agency, ensuring the availability and reliability of critical systems. . Collaborating closely with Systems Administrators to troubleshoot server problems and document all changes, issues, and problems related to server maintenance. .
NewDigital Marketing Associate Defender of WildlifeDigital Marketing AssociateWashington, DC$73,000–$80,000 / yearIn addition, they will have: A knack for translating complex, dense or otherwise challenging issues into clear, concise, messages for varied audiences; An aptitude for working with a wide variety of staff to help shape and revise communications products as needed; The ability to manage competing project deadlines and deliverables on tight timelines; A healthy appetite for news and information, especially related to environmental and wildlife trends, issues, politics, and policy; The desire to work with a cross-functional, integrated team to deliver excellent products; A commitment to uphold and defend the highest levels of ethical conduct; An affinity to new technologies and a desire to work in a fun, fluid and fast-paced organization; Respect for a culturally diverse team. The ideal candidate will have a basic understanding of website operating platforms (i.e., Drupal), experience developing a wide variety of content types including social media posts, website graphics, video, advertisements and more; familiarity with analytics platforms such as GA4; and experience using creative software to develop content such as Adobe Creative Suite, Canva, After Effects, etc.
NewLifecycle Support Analyst LeidosLifecycle Support AnalystAnnapolis Junction, MD$82,550–$149,225 / yearLeidos is looking for a self-motivated Lifecycle Support Analyst to join a high performing Agile team using the Scaled Agile Framework (SAFe) methodology on a program that provides system engineering, development, test, integration, and operational support to a large, fast-paced program, and is infusing new technology and adding advanced capabilities while continuing to support an on-going operational system. The selected individual will work with various technical teams to support a large, complex hardware/software system consisting of multiple geographically distributed systems and diverse configurations within a multifaceted network environment.
NewVirtualization Administrator Systems Engineering Solutions CorporationVirtualization AdministratorAlexandria, VAServices shall include, but are not limited to, technical assistance for hardware, software, and network issues; incident and problem resolution; service request management; infrastructure monitoring and support; hardware and software lifecycle support; and management of escalation across all tiers. Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, Tier 3 Server, Platform, and Network Infrastructure Support and Engineering.
NewVirtualization SME Systems Engineering Solutions CorporationVirtualization SMEAlexandria, VAThe program provides comprehensive support for hardware, software, and network services; manages incidents, problems, and service requests; maintains continuous infrastructure monitoring and operations; oversees hardware and software lifecycle activities; and ensures coordinated escalation and resolution across all tiers to maintain service continuity and performance. The environment spans on-premises SDDC infrastructure (compute, storage, network), VCF-based platforms, and cloud services (e.g., Azure/AWS), requiring deep expertise in workload placement, lifecycle management, and hybrid connectivity.
NewLead Mainframe Computer Operator - High-Speed Print Operations Connexus HubLead Mainframe Computer Operator - High-Speed Print OperationsWashington, DCOperate and maintain high-speed laser printers, impact printers and bursters in a mainframe data center. • Unload paper and form stock, keep the printer area clean and organized, and notify the baling room when recycle bins fill.
Information Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Easton, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Information Systems Technician U.S. NavyInformation Systems TechnicianAnnapolis, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
IT Professional U.S. NavyIT ProfessionalEdmonston, MDKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Helpdesk Support Tech(Federal Exp.) 22nd Century Technologies, Inc. (TSCTI)Helpdesk Support Tech(Federal Exp.)Washington, DC$24–$36 / hourContractorFull timeThe ideal candidate will have strong troubleshooting skills, excellent customer service, and experience supporting Windows, macOS, mobile devices, and Microsoft 365 technologies. We're seeking an experienced IT Help Desk / Desktop Support Technician to provide technical support in a fast-paced enterprise environment.
Defense Travel System Help Desk Technician II Essnova Solutions, Inc.Defense Travel System Help Desk Technician IIWashington, DCSupport operations in the areas of DTS Tier Two Level support and provide training to the Organizational Defense Travel Administrators (ODTA), Non-DTS Entry Agents (NDEA) and to individual users for desk side support as needed on DTS for the JS. · Possess good oral and written communication skills; must have knowledge of Microsoft Office products such as MS Word, MS Power Point, MS Excel, MS Teams and Power BI environment as well as Defense Agency Initiatives (DAI) and General Fund Enterprise Business System (GFEBS).