Help Desk Jobs in Crystal, VA
Quadrant Inc
$64000 YEAR
Falls Church, VA
Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, VPNs, remote and VMware tools, Office 13, Exchange, Active Directory, Windows 7 and 10, and knowledge of laptop technologies strongly preferred. Ensuring backup, recovery and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed.
Quadrant Inc
$64500 YEAR
Washington, DC
Install monitors, troubleshoot, replace, and support, virtual desktop infrastructure (VDI), end user equipment (terminals, printers/printer consumables, Multi-function devices/multi-function device consumables, mobile devices, VTCs, scanners, VOIP phones, thin-clients), local and wide area networks, data storage systems, Active Directory, and other third-party software. Experience with IT and Help Desk technologies, to include Remedy, Heat, other ticketing systems, Knowledge of Microsoft Management Console tools, specifically Active Directory (AD) for user and computers, thin client, terminal services and Virtual Desktop Infrastructure (VMWare VDI).
Leidos
$63700 - $115150 undefined
Fort Belvoir, VA
The I3TS program provides enterprise-wide IT support to enable DTRA’s Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to DTRA’s internal and external mission partners operating in CONUS and OCONUS locations. In this role, a successful candidate you will provide IT Service Desk support installing, operating, maintaining, troubleshooting, administrating, and cybersecurity defense of data and applications hosted in the DTRA Data Center on both the classified and unclassified systems.
ECLARO
$45 HOUR
Washington, DC
ECLARO’s client runs a continuous, dynamic, and first-rate delivery of IT services to the public sector - giving people greater access to technology, allowing them to achieve more in their ventures and soar to greater heights. Working knowledge of computer software / hardware, Windows / Mac operating systems, mobile devices, and network switches / hubs and cabling.
Quadrant Inc
Washington, DC
Troubleshoot and triage interaction and incident tickets, and documenting all troubleshooting diagnostics performed by the Solution Center before escalating incidents to the next tier level support. Writing comprehensive diagnostic details in tickets after troubleshooting and triage activities; and assigning to appropriate solver groups.
Disability Solutions
Washington, DC
CMI Management LLC is headquartered in Alexandria, VA and is a proven provider of efficient business, technology and facilities management solutions designed to help government and commercial clients reduce operational costs, operate at optimum performance and access the information needed for daily and long-term productivity. Respond to service desk requests and collect all pertinent information, including: description of the issue, location, date/time, priority, and any other relevant details necessary to generate accurate work orders in internal systems.
Sparks Group
$34 - $38 HOUR
Washington, DC
This role is ideal for a solution-driven professional who not only supports Mac users at an advanced level but also architects and improves endpoint management systems with a focus on scalability, automation, and security. You will serve as a subject matter expert (SME) for macOS, Jamf Pro, and Microsoft 365 within the enterprise environment, and play a critical role in enhancing the end-user experience through strategic IT initiatives.
TRITECH Communications Inc.
$40 - $42 HOUR
Washington, DC
Setup; maintain; audio/video equipment : Poly, Creston, AMX, Shure QSys, Logitech, Codecs, Bright Sign Media Players, AppSpace application, DVTC systems Installs and configures applications software and related hardware (such as desktops, servers, and related peripherals like printers, scanners, drives, monitors and video teleconferencing hardware. • Provides software and system troubleshooting and support, Provides technical support and training to end-users, Provides guidance and work leadership to less-experienced technicians, Manages the functionality and efficiency of Audio/Visual systems supporting major conference events.