52 Results for

Help Desk Jobs in Detroit, MI

Jobs

New!

Detroit, MI4 days ago

$60,000–$80,000

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

New!

Detroit, MI1 day ago

$90,000–$125,000 Per Year

This role is heavily focused on network engineering responsibilities, including the design, support, optimization, and troubleshooting of LAN/WAN, wireless, firewall, and cloud networking solutions. Strong communication and customer service skills are essential, as this role supports both internal users and external managed service clients.

Dearborn, MI8 days ago

In this position, you'll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you'll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Auburn Hills, MI12 days ago

Software rollouts for NA Ubuntu Clients i.e. Collecting business requirements and coordinating with end users, this may require creating ITIL requests or similar and coordination with other teams globally. Business Owners Requirements:Operating System Upgrade (upgrade to next LTS version) - Physically touch each laptop as no central distribution/update method available for Ubuntu (Linux).

New!

Dearborn, MI1 day ago

In this position, you’ll troubleshoot and resolve complex technical issues, act as a point of escalation for customer concerns, and collaborate closely with both internal teams and external partners to provide timely, effective solutions. As an Escalation Support Specialist (specializing in the automotive industry) working hybrid in Allen Park, MI, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions.

Dearborn, MI7 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Dearborn, MI7 days ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: •Utilizing available resources to accurately respond to customer inquiries through appropriate channels. • Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Detroit, MI6 days ago

Temporary
Contractor
Full-time

Phone and Remote Support: Utilize phone and remote support tools to diagnose and resolve Level 1/1.5 support issues efficiently, including password resets, account lockouts, basic software troubleshooting, and hardware peripherals setup and connectivity. The Technical Client Service Specialist will assist in managing service requests, troubleshooting hardware and software issues, and escalating unresolved issues to the next level of support as necessary.

New!

Dearborn, MI1 day ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: · Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

New!

Dearborn, MI1 day ago

Maneuver effortlessly through various digital and voice communication channels (phone, chat, and email) to provide the customer with prompt, courteous, and accurate information including: o Utilizing available resources to accurately respond to customer inquiries through appropriate channels. · Achieve ‘world-class’ service with each member where ‘world-class’ is defined as consumers having a uniquely pleasant experience, feeling they received valuable service and knowledge from a competent professional while educating the customer on client products and services.

Detroit, MI30 days ago

$45–$48 Per Hour
Full-time
Employee

This role partners closely with business units to manage service contracts, Statements of Work (SOWs), and service providers, with a focus on total cost of ownership, performance outcomes, and risk management. Demonstrated ability to manage multi‐million‐dollar service contracts, meet deadlines, prioritize work independently, and consistently deliver positive business unit feedback.

Warren, Michigan15 days ago

$24–$28.80 Per Hour

The Help Desk Support Service Specialist Intermediate will: Provide Tier II technical support for desktops, servers, mainframe applications, and associated hardware, resolving issues escalated from Tier I help desk support. We deliver professional services in IT Design & Installation, Cybersecurity Engineering & Support, Application Integration & Development, Software & Hardware Engineering, Network & Systems Management, Information Systems Security, and Business Management Services.

Detroit, MI30+ days ago

$100,000

Acting as the primary escalation point and operational liaison, the Team Lead coordinates incident response, ticket management, and service improvements while maintaining accurate documentation and reporting within the ITSM platform. The role also supports staff development through training, coaching, and performance management, while driving continuous improvement through metrics, quality reviews, and root cause analysis.

Troy, MI15 days ago

Successful candidates will demonstrate excellence in competencies such as effective time management, the ability to function well in a fast-paced environment, strong organization and attention to detail, and exceptional interpersonal and customer service skills. As a Help Desk Technician at Mercantile Bank, you will play a crucial role in supporting end-users with resolving technical issues related to their systems, phones, and PCs.

Warren, MI21 days ago

$20–$22

This position mainly operates in an office environment during work hours, but may be expanded to assist and support employees in other departments within the Company; Occasional exposure to production equipment and machinery. The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software, and basic network issues.

Auburn Hills, MI30+ days ago

Description: TCSC Technical Helpdesk Representative duties include problem recognition, research, isolation, resolution, and developing follow-up steps in support of IT systems that support vehicle programing. TCSC personnel must possess the following essential skills: • Professional work history or training with a focus on IT or automotive systems.

Shelby Township, MI23 days ago

Assists in the delivery, set up, retrieval and maintenance of the hardware used for internal and external scheduled events that require the use of laptops, LCD projectors, televisions, conference telephones, electronic recording devices, etc. · Answer, troubleshoot, resolve and/or escalate IS support tickets via phone, e-mail and/or web request following the guidelines and procedures outlined by the department policies and procedures.

Auburn Hills, MI30+ days ago

Provides first-level assistance for defined problems; escalates trouble tickets as necessary to higher-level staff. Position Description: Provides quality support to IT users, employing a high degree of customer service, technical expertise, and timeliness.

Sterling Heights, MI29 days ago

$14–$16 Per Hour

We provide comprehensive, hands-on education to help future professionals advance their cosmetology skills and develop fulfilling careers in the beauty industry. Your day revolves around welcoming guests with warmth and professionalism, managing appointments, and promoting our school's specials to enhance guest retention.

Utica, Michigan30+ days ago

$36,000–$38,000

Front Desk Manager is responsible for the following:Answer inquiries and check-in/out guests in a timely and professional manner. Ability to lift 15 pounds or less, stand on feet for long periods of time, and bend, crouch, reach with no difficulty.

Royal Oak, MI30 days ago

$29,952–$39,520

This role is the face of the hotel, handling check-ins, guest interactions, and helping create a seamless and memorable stay. We’re built around energy, music, and connection; offering a social, design-forward stay with a laid-back but polished vibe.

Garden City, Michigan30+ days ago

The practices receive non-clinical business support services from North American Dental Group, a dental support organization. As a Front Desk Coordinator, you’ll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door.

Shelby Twp., Michigan21 days ago

New!

Woodhaven, Michigan5 days ago

Livonia, MI30+ days ago

$22–$23

We are seeking an experienced Medical Receptionist with strong customer service skills, attention to detail, and the ability to work in a fast-paced environment. For seventeen years, RMA of Michigan has helped patients achieve their dream of becoming parents.

Garden City, Michigan30+ days ago

$24–$27

Garden City Dental is seeking a dedicated A/R Front Desk Administrator to be the welcoming face and voice of our practice! Ensure the reception area is tidy and presentable, with sufficient stock of office supplies.

New!

Livonia, MI1 day ago

Responsibilities include greeting and checking in patients, answering phone calls, scheduling appointments, confirming appointments, collecting patient information, verifying insurance, processing payments, and helping keep the front office running smoothly. This role is an important part of our patient experience, so we are looking for someone who is welcoming, professional, and comfortable communicating with patients both in person and over the phone.

Detroit, Michigan8 days ago

As a Front Desk Security Officer with Allied Universal, you will be a welcoming presence at a professional location, helping manage access, greet visitors, monitor activity, and support security-related protocols. Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.

Center Line, Michigan30+ days ago

Troy, MI13 days ago

At NIVA Health, we’re all about patient-focused, high-quality care, and we need a Medical Assistant like you to help us deliver an exceptional experience. You’re a Certified Medical Assistant who loves patient care, thrives in a fast-paced clinic, and is ready to take your career to the next level.

Southfield, MI11 days ago

Full-time

This role is focused on providing exceptional customer service to our technology clients by addressing, troubleshooting, and resolving technical issues in a professional and efficient manner. Minimum of a 2-year college degree in Networking, Computer Science, Information Systems, or a related technical field or an approved certification below.

New!

Plymouth, MIToday

Employee

In addition, candidates must be able to take charge of projects once on-site and drive to completion while working with a Project Manager to manage cost and time estimates. AVL North America has a staff of more than 550 people and has four technical centers in Ann Arbor, Michigan, the Metro Detroit area, and Lake Forest, California.

New!

Detroit, MI6 days ago

Responsibilities:Work with team leaders or senior team members to understand user’s client technology requirements, document requirements. Our Client, a Health Insurance company, is looking for an End user Support Specialist III for their Detroit, MI location.

New!

Dearborn, MI6 days ago

Contractor

Maintain and apply deep product knowledge to determine root-cause of issues, continuously helping dealers/retailers reach their goals of selling more cars and trucks. Document interactions with Dealer/Retailer customers and vendors in the CRM system, providing clear visibility into customer interactions for field team and other team members.

Novi, MI11 days ago

Remote

May be required to: sit, stand, bend, stoop, crouch, reach, kneel and/or walk for extended periods of time; carry books, boxes of books or objects weighing up to 50 pounds; push or pull wheeled carts with a total weight of up to 500 pounds; operate assigned equipment; pick up litter; spread ice melt; use the telephone, keyboard, computer mouse. Facilitate set-up/take-down/basic IT troubleshooting of meeting rooms and A/V equipment (i.e. laptops, projector, screen, microphones, etc.) for various in-house and public programs; maintain flexibility in work schedule to accommodate events held outside of normal Library hours.

Utica, MI30+ days ago

Full-time

Build and improve workflows using modern tooling—process automation, integrations, and orchestrated runbooks (think n8n / Zapier-style approaches, plus service workflow improvements). Services, we help real businesses run smoothly with proactive managed IT—cloud, cybersecurity, networking, and support that people actually enjoy working with.

Troy, MI13 days ago

Impact means delivering results that matter - improving experiences, driving progress, and adding real value for our people, customers, and communities. The IT Manager spends most of their time on systems ownership, infrastructure projects, vendor management, and building the operational processes the IT department runs on.

Detroit, MI30+ days ago

$34–$34

Title: Customer Sup Specialist IIIWork Location: Detroit, MI 48226Duration: 10 Months Job Type: Temporary Assignment Work Type: HybridDept: IT Services & EUEDescription: The Client Technology Technician will be responsible for end-user technology support, specializing in mobile devices using the iOS and android operating systems.

Livonia, MI30+ days ago

$31,200–$31,200

STACK Cyber is seeking a motivated Cybersecurity Apprentice to join our hands-on training program designed to develop real-world security professionals. This is a learn-by-doing apprenticeship where you’ll gain experience across IT operations, infrastructure, and cybersecurity—working in both MSP and MSSP environments.

Dearborn, MI25 days ago

They are responsible for a wide variety of activities that operationalize cross functional teams such as capacity planning and resource optimization solutions for one-off and long-term workloads, planning, configuring and maintaining servers (including mainframes), creating virtualized environments, providing analytics services, installing and maintaining specialized tools, etc. Route and operationalize Intune logs in Azure: Configure Intune Diagnostic Settings to send audit/operational/compliance/device logs to Azure Monitor / Log Analytics, then author KQL queries, alerts, and workbooks for proactive monitoring.

Birmingham, MI30+ days ago

$28–$30 Per Hour

The candidate will be supporting all hardware issues including desktops, laptops, printers, monitors and peripherals, software issues including OS, email, MS Office Suite (O365), AV and collaboration tools, and basic Active Directory (password resets, access to applications, etc). We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Southfield, Michigan25 days ago

This role offers hands-on experience and exposure to real-world IT operations, making it ideal for students pursuing degrees in computer science, information systems, or related fields. Hardware Setup: Assist in configuring and deploying new employee workstations, including computers, monitors, and peripherals.

Southfield, MI30+ days ago

Full-time

Location: 26555 Northwestern Hwy, Southfield, MI 48033, United States Job Requirements: Technical Requirements: Minimum 2–3 years of strong experience providing IT Infrastructure field support to VIPs or working in a VIP-based environment, including: Troubleshooting hardware, software, and operating system issues Resolving issues without impacting/violating hardware warranties or customer security compliance requirements Experience in: Installing and troubleshooting desktops, laptops, printers, and other computer peripherals Resolving desktop application issues Basic knowledge of enterprise LAN/WAN setups and concepts Ability to perform smart hands activities under guided instructions Ability to lift/move computer equipment up to 50 lbs Expertise in desk-side support and PC break/fix Basic administration of Windows OS, with MAC/Linux OS preferred Working knowledge of: TCP/IP networking DNS, DHCP, VPN, RDP Smart hands support for peripheral and networking hardware, including but not limited to: Monitors, keyboards, mice, printers, fax machines, scanners Routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels Ability to troubleshoot systems and networks using sound deductive reasoning Including end-user network cabling issues Experience with: Repeat call analysis and developing preventive actions Problem management Proficiency with ticketing tools such as ServiceNow, Remedy, etc. Excellent written and oral communication skills with clients, management, and peers Ability to work with deadlines and deliver tasks on time Proactive ownership with a sense of urgency Preferred Qualifications: Associate Degree in Electronics CompTIA A+ Certification Other vendor certifications from OEMs (e.g., Dell, Toshiba, Lenovo, Client) Non-Technical Requirements: Strong customer management skills Excellent oral and written communication abilities Ability to interact with customers at various organizational levels Driven, results-oriented, and passionate about the work Ability to work independently or collaboratively as part of a team Capacity to complete tasks effectively with minimal supervision Flexibility to work varied schedules as needed

Detroit, MI30+ days ago

Full-time

Job Description: Work on the pharmacy help desk handling prior authorization requests from doctors’ offices.

Troy, MI8 days ago

This role serves as the primary on-site IT resource and is responsible for providing system reliability, network security, and end-user support in a fast-paced manufacturing environment. The ideal candidate is highly self-driven, technically strong, and capable of independently managing IT operations, escalation, and infrastructure support.

Detroit, MI28 days ago

Makes available the appropriate forms needed during IS system downtimes, ensures those forms are labeled and placed into the paper medical record; prepares downtime requisitions as required; notifies consults verbally or via phone; communicates other orders to appropriate departments as needed. 3. Six months of prior job experience where substantial computer usage is significant part of job; OR 3 credit hours of computer classes in computer training (keyboarding, navigation, specific applications) or college program; OR Equivalent combination of coursework and experience.

Charter Township of Commerce, Michigan28 days ago

Makes available the appropriate forms needed during IS system downtimes, ensures those forms are labeled and placed into the paper medical record; prepares downtime requisitions as required; notifies consults verbally or via phone; communicates other orders to appropriate departments as needed. This hospital features the Harris Birthing Center with all private birthing suites, the Charach Cancer Treatment Center (affiliated with the Barbara Ann Karmanos Cancer Center), cardiac services, and comprehensive inpatient and outpatient diagnostic care.

Dearborn, MI25 days ago

Contractor

4+ years in IT; 3+ years in development Experience Preferred: Hybrid Position 4 days a week onsite Education Required: Bachelor's Degree Additional Information: Route and operationalize Intune logs in Azure: configure Intune Diagnostic Settings to send audit/operational/compliance/device logs to Azure Monitor / Log Analytics, then author KQL queries, alerts, and workbooks for proactive monitoring. Design & develop Azure Workflows: Design, build, and maintain server-less integration workflows using Azure Logic Apps and Azure Function apps to automate business processes.

Rochester, Michigan7 days ago

Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. The Patient Experience Coordinator (PEC) ensures accurate patient intake and financial clearance processes, delivering a seamless and exceptional front-office experience while maintaining compliance, safeguarding data integrity, and supporting revenue cycle performance.

Sterling Heights, Michigan30+ days ago

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Help Desk Jobs in Detroit, MI

Jobs

Account Executive (Full Desk Finance and Accounting Staffing)Vaco LLC

Network Engineer (MERAKI & AZURE Networking)Talent Advantage Group

Escalation Support Specialist (Automotive Customer Support)Percepta

Linux Ubuntu Desktop SupportV2Soft

Escalation Support Specialist (Automotive Customer Support)TTEC

Customer Care RepresentativePercepta

French Bilingual Customer Care Representative (Hybrid in Dearborn)Percepta

Helpdesk Analyst - Detroit, MIDigital Technology Solutions

French Bilingual Customer Care Representative (Hybrid in Dearborn)TTEC

Customer Care RepresentativeTTEC

BuyerTalent Software Services

Help Desk Support Service Specialist IntermediateGalapagos Federal Systems LLC.

Team Lead / Support Lead IT Managed Services Help DeskStafford Gray

Help Desk TechnicianMercantile Bank

IT Support Specialist (Help Desk)Weldaloy Specialty Forgings

Help Desk Technician - Auburn Hills, MIGeorgia Tek Systems

Help Desk TechnicianJVIS

IT Help DeskGlobalEdge

(K1) Front Desk ReceptionistPaul Mitchell Schools

Front Desk ManagerComfort Inn of Utica

Front Desk Attendant Part Time/Full Time 3pm-11pm, 11pm-7amHotel Royal Oak

Front Desk CoordinatorDental Care of Michigan

Front Desk CoordinatorShelby Dental Care

Front Desk CoordinatorFamily Gentle Dentists

Front Desk Medical ReceptionistReproductive Medicine Associat

A/R Front Desk Administrator - Garden City DentalDental Associates Group

Front Desk ReceptionistPremier Smiles PLC

Security Officer Welcome DeskAllied Universal

Front Desk CoordinatorRefresh Dental

Front Desk Medical AssistantNIVA Health

Tier 1 IT Support Specialist - Southfield MIApplied Innovation

Application Engineer IIAVL Test Systems Inc

End user Support Specialist IIIIconma

Dealer Support SpecialistV2Soft, Inc

Facilities AssistantNovi Public Library

Service Engineer – AI Automation, Cloud & SecuritySMART Services

IT ManagerJars Cannabis

Customer Sup Specialist IIITekWissen LLC

STACK Cybersecurity Apprenticeship - IT Support and Cyber DefenderSTACK Cybersecurity

Azure Infrastructure EngineerStefanini, Inc

Desktop Support TechnicianMasco Corporation

Intern - IT SupportMagna International, Inc

L2 VIP Desktop Support Engineer (Backfill/Secondary Support)Sky System Inc

Pharmacy TechnicianLanceSoft Inc

Systems Administrator (Mandarin Speaking)Professional Search Group, Inc.

Unit Clerk - Neonatal ICUDMC Children's Hospital of Michigan

Unit Clerk - Med SurgDMC Huron Valley-Sinai Hospital

Azure EngineerV2Soft, Inc

Front Office Coordinator FloatAthletico Physical Therapy

Front Office CoordinatorAthletico Physical Therapy

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