544 Results for

Help Desk Jobs in Manhattan, NY

Jobs

New York, NY26 days ago

$24–$24 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries.

New!

Far Rockaway, NY3 days ago

Utilize good written and oral communication skills in carrying out own position responsibilities, tasks and activities, including all phases of documentation, interactions with vendors, users, co-workers, and management staff. Work independently and in a group as an IT Lead, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines in a largely project-oriented work environment.

Clark, NJ29 days ago

$66,957–$135,200 Per Year

We are seeking an experienced and customer-focused Desktop Support Analyst where you’ll be the main IT contact for employees at an on-site IT kiosk. You’ll provide hands-on support and solve technical issues while delivering a great customer experience.

Whippany, NJ13 days ago

Full-time
Employee

Seeking a Desktop Support Engineer to provide onsite end-user support, device management, asset lifecycle administration, and technical troubleshooting in a corporate environment. Provide desk-side support, break-fix services, IMACD activities, device refreshes, and data migrations.

White Plains, NY19 days ago

$29–$29 Per Hour
Contractor
Full-time

The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution.

Croton-on-Hudson, NY30+ days ago

Our goal is to help businesses magnify their value, increase conversion rates on leads and new business, retain current customers, and gain a competitive advantage while lowering operational costs. Grit - Pest Process Outsourcing is a United States-based BPO company that focuses on the pest industry, including Pest Control, Tree & Lawn Management, and Wildlife Management companies.

Paramus, New Jersey25 days ago

This includes but not limited to planning, developing, installing, configuring, maintaining, support, and optimizing all local and wide area network hardware and connections, wired and wireless, server and storage, associated software, and communication links. Strong understanding of Cisco networking, Virtualized Server farms (VMWare), Storage technologies, Wi-Fi technologies, Telecommunications, and Windows Desktop Support Services.

New York, NY30+ days ago

$55,000–$70,000 Per Year

Install, configure, image, deploy, and support new hardware and software, including laptops, desktops, mobile devices, monitors, docks, and other end user equipment. Acknowledge new tickets promptly, update active tickets the same business day, and provide daily progress notes for high priority issues until resolved or transferred.

New!

Stamford, CT5 days ago

$30.37–$37.39 Per Hour

Decision-Making and Self-ManagementInterface and maintain effective communication with business users and other ITS team members when analyzing, updating and resolving cases. The technology includes but is not limited to enterprise Desktops Systems, Collaboration Tools, Cloud Applications, Cloud Security, AD Services and Network Components.

Woodcliff, NJ11 days ago

Resolve Tier 1/Tier 2 PC/Server/network issues and routing issues to other team members are required, while properly prioritizing tickets 2. Management of Windows PC & Server Environment. Help Desk supporting onsite and remote users with our remote control utilities, answering Help Desk phone line, emails, walk up's and Ticket Que.

Bethpage, NY30+ days ago

Position Summary: The Senior Help Desk Engineer will provide advanced technical support for IT service desk operations, assist with cybersecurity compliance initiatives, and help reduce the backlog of aged tickets. Key Responsibilities: Help Desk Operations: Serve as escalation point for complex tickets related to network, endpoint, and access issues; drive backlog reduction and improve SLA compliance.

Hackensack, NJ30+ days ago

Overview A well-established professional services firm is seeking a Help Desk Technician to join its four-person IT Helpdesk team in the Hackensack, NJ office. Troubleshoot and resolve issues related to Microsoft Windows 11 and Microsoft 365 applications (Outlook, Word, etc.).

Pleasantville, NY30+ days ago

The ITS Help Desk Student Representative's primary job functions will be performed in the ITS Help Desk and 311 Call Center and will involve providing great customer service and technical support to end-users, as well as helping to maintain designated ITS computer labs/classrooms and related equipment, and performing other office and administrative functions as requested. Student must possess general computing skills, basic troubleshooting methodology, proficiency in the Microsoft Office Suite, Microsoft Windows and Mac O/S, strong communication and customer service ethic/skills, and the ability to act efficiently, independently or unsupervised in a busy work environment.

Jericho, NY9 days ago

$25–$25 Per Hour
Contractor

We are seeking a skilled Desktop Support Technician for a financial customer to provide hands-on support and ensure smooth technical operations. For consideration, please forward a copy of your resume in either Word or PDF format to Erika Rupinski at erupinski@peaksystemsinc.com.

New York City, New York16 days ago

$65,000–$72,000 Per Year

In-Office Perks & Culture- Daily meal delivery allowance when working from the office - Monthly Celebrations and Quarterly Offsite Events - Annual Holiday Party to celebrate milestones and build team connection - A vibrant, inclusive office culture that blends fun with purpose We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. Work with our IT Infrastructure, Implementation, Relationship Management, and Service Desk teams supporting our client both as front-line Service Desk support, dedicated onsite support, and on implementation projects.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; or (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. To be eligible for the position of IT Junior Help Desk Technician, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; (3) possess an AAS Degree in a technology field or equivalent related work experience and, (4) be available to work off-hours on-call service as well as weekends.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for: (a) a sincerely held religious belief, observance or practice that conflicts with the expected schedule for a position; (b) an otherwise qualified individual with a disability, unless such accommodation poses an undue hardship on our business, in accordance with applicable federal, state and local laws. We also will endeavor to provide reasonable accommodation for a job applicants or an employees sincerely held religious beliefs, observances, or practices that conflict with a work requirement unless the accommodation poses an undue hardship to our business, in accordance with applicable federal, state and local laws.

White Plains, NY30+ days ago

Exceptions or modifications to certain job duties and/or expected schedules may be provided for an employee who needs a reasonable accommodation for a sincerely held religious belief observance or practice that conflicts with the expected schedule for a position, or for an otherwise qualified individual with a disability unless such accommodation poses an undue hardship on our business in accordance with applicable federal, state, and local laws. • Incident Lead • Stakeholder Communication: act as the voice of the incident, providing regular, clear, and high-level status updates to management and stakeholders regarding the current state, estimated time to restoration (ETA), and available workarounds.

Wood-Ridge, New Jersey30+ days ago

$75,000–$75,000

At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family.

Hoboken, NJ30 days ago

eMazzanti Technologies a leading provider of IT Services is looking to add to our eCare Managed Services team to provider level 1 and level 2 help desk support to expanding client base. We’re growing by double digits, offer opportunities for continuous learning about Microsoft Networks, firewall and endpoint security, Cloud computing, Office 365 and Azure.

Melville, NY30+ days ago

Key Functions: • Serve as the first line of support for internal users • Maintain daily tickets to ensure the highest service levels are maintained • Manage IT support requests or escalate problems to IT Management when necessary • Troubleshoot resolve and document hardware and software issues as they arise • Troubleshoot and resolve issues with both android and iOS mobile devices • Configure and maintain hardware including computer systems phone systems printers and network devices • Provide technical support and guidance to end users with hardware and software use • Assisting IT team with ongoing projects. Desired Qualifications: • Bachelors degree completed or in progress in Information Technology or a related field • Experience troubleshooting Windows based computer systems • Experience with networking • Knowledge of computer hardware components and their functions relative to the overall operation of the equipment • Excellent written and verbal communication skills • Experience with Microsoft Excel and other Office applications recommended • Experience with Drones is a plus.

New York, NY23 days ago

$25–$30 Per Hour

Escalation to Tier 2. Escalate inquiries that cannot be resolved using documented knowledge articles or action plans to appropriate Tier 2 HR subject matter experts, ensuring complete and accurate case documentation to support efficient handoff. Utilize approved knowledge articles, FAQs, and action plans provided by HR workstreams (e.g., Benefits, Payroll, Talent) to resolve inquiries at first contact whenever possible.

Parsippany, NJ30+ days ago

$26–$35 Per Hour

High school dimploma required, a 2-year technical degree or Bachelor's degree in Information Technology, Computer Science or related field preferred; Excellent customer service skills with the ability to empathize and professionally troubleshoot and resolve customers' issues; Proficiency in Microsoft Office suite and strong technical knowledge of current Windows operating systems required; Knowledge of network troubleshooting, including connectivity issues; Ability to work occasional evenings and weekends and to drive to branch office locations as needed; Excellent written and verbal communication skills; Strong attention to detail with excellent, analytical, multitasking, and judgment capabilities; and. Employees thrive at Langan, a firm that fosters an inclusive and supportive work environment for all; prioritizes wellbeing, health, and safety; encourages volunteerism and philanthropy; offers workplace flexibility, along with carbon-neutral office spaces; and empowers individuals to contribute their skills and knowledge to make impactful contributions.

NY27 days ago

Remote

$55,795–$77,098 Per Year

Researches and answers inquiries, including moderately complex inquiries, from all levels of underwriting and rating team members as they related to general operation of the underwriting and policy systems, business procedures, system speed, outages and system documentation. Assists front line users/departments in their completion of policy transactions by analyzing the error, reviewing the detailed policy information, formulating a response on how to address the issue, either systematically or with a consistent business process or work around resolution.

Hackensack, NJ30+ days ago

Full-time

The Help Desk Technician will provide hands-on technical support for hardware, software, and mobile devices, assist with Teams and Zoom video conferences, maintain equipment inventory, and document all support activities in the firms ticketing system. The role requires flexibility for occasional extended hours or shift coverage, as well as periodic travel to other firm offices for support, buildouts, and expansions.

Wayne, NJ16 days ago

You will spend meaningful time on the Production floor observing workflows, talking with warehouse and production staff, and identifying friction points, system bottlenecks, and compliance gaps. Regularly visit production floors, warehouses, and shipping areas to observe day-to-day operations.

Fairfield, New Jersey30+ days ago

Provides departmental administrative support, including typing reports and correspondence, organizing and maintaining files, taking telephone calls and messages. The credit union proudly offers a competitive benefits package, that includes: Medical, Vision and Dental Insurance, Retirement Plans, Life Insurance Plans, Tuition Reimbursement and Pet Insurance, among other benefits.

New York, NY10 days ago

$95,000–$115,000 Per Year

You'll manage a small team of IT Support Specialists, handle escalations, and partner with business stakeholders to improve employee experience and ensure timely, effective support across the organization. Our portfolio of products is broad, but they are united by a passion for design, a thirst for what is next an appreciation for what's come before, and a drive to make our products with enormous care and attention to detail.

New York, NY30+ days ago

$24.50–$35 Per Hour

You'll troubleshoot hardware, software, and network problems, while working with generic technologies. This role involves being the primary point of contact for technical issues, both remotely and on-site.

Fairfield, New Jersey30+ days ago

$81,000–$122,000 Per Year

The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. This role ensures high‑quality customer support, accurate escalation handling, effective system functionality within ServiceNow, and strong communication across engineering, training, and management teams.

Wood-Ridge, New Jersey30+ days ago

$75,000–$75,000

REQUIRED Technical Experience & Skills:3+ years of hands-on experience configuring, troubleshooting, and repairing Cloud-based networking, Windows servers and workstations, Firewalls, Exchange server and Active Directory. We support incoming issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software.

White plains- Westchester, NY19 days ago

$29–$29 Per Hour

Stamford, CT30+ days ago

Provide multichannel remote support, via phone, email, and messaging channels, to global colleagues • Diagnose and resolve incidents and service requests across end-user technologies • Log, categorize, prioritize, and manage tickets in alignment with SLA targets • Escalate complex issues to Level 2/3 teams with clear and thorough documentation • Communicate effectively with clients, managing expectations and providing timely updates • Contribute to knowledge base articles and continuous service improvement initiatives • Participate in structured shift handovers to ensure seamless global coverage. As a member of Point72's Technology team, we encourage and support your professional development from day one-helping you advance your technical skills, contribute innovative ideas, and satisfy your own intellectual curiosity-all while delivering real business impact for our multi-billion-dollar global business.

WHite Plains, NY30+ days ago

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner.

White Plains, NY30+ days ago

Software application required to support: Windows 10, MS Office (versions 2016/O365), MS Outlook (versions 2013/16/O365), Intune & Webmail, Cisco Jabber / Meeting Place, Active Directory / Active Roles / Quest Password Manager, SAP & Maximo password unlock/resets, Enterprise/departmental applications specific to NYPA. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc.

White Plains, NY19 days ago

Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. Project Overview This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner.

White Plains, NY30+ days ago

$24–$24 Per Hour
Temporary

Required Education: Associate degree in Information SystemsDesired Education: 4-year college degree is preferredRequired Skills: Minimum 4 years prior demonstrated experience Remote phone support Exceptional written and oral communication skills Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills Ability to absorb and retain information quickly Ability work independently with minimal supervision Sitting for extended periods of time General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10 MS Office (versions 2016/O365) MS Outlook (versions 2013/16/ O365) Intune & Webmail Cisco Jabber / Meeting Place Active Directory / Active Roles / Quest Password Manager SAP & Maximo – password unlockesets Enterprise\departmental applications specific to Client Periodically support other IT Groups as needed Project OverviewThe Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Job Functions & Responsibilities Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner Access the Footprints ticketing system to create or resolve tickets Ability to RDP into a machine to fix an issue Preform password resets Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) **Only those lawfully authorized to work in the designated country associated with the position will be considered.**

Elmont, NY30+ days ago

$37.34–$42 Per Hour

The Service Desk Support Specialist conducts routine tasks for the Service Desk Support team, following established processes under general supervision to ensure accuracy, timeliness, and quality of work. • Contributes to completion of tasks for the support function of the Service Desk Support team, and follows routine administrative processes to ensure accuracy, timeliness, and quality of deliverables.

White Plains, NY18 days ago

$35–$38 Per Hour
Full-time

Job Details: Job Title: Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 Project Overview: This role will field incoming Help Desk requests from end users via both telephone and e-mail in a courteous/professional manner. Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network) Skills: Remote phone support.

NY30+ days ago

Provide first level support including but not limited to: resetting passwords, troubleshooting hardware remotely (Laptops, iPads, Desktops, Printers, etc.), troubleshooting software (proprietary software and other applications utilized by the client), and other how-to questions. As a Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

Jersey City, NJ27 days ago

We have more than 1,000 employees in a distributed workforce environment across 12 offices-Fairfield, CA; Mountain View, CA; Cheshire, CT; Jacksonville, FL; Tallahassee, FL; Tampa, FL; Chicago, IL; Jersey City, NJ; Marlton, NJ; Cincinnati, OH; Houston, TX; Sheboygan, WI-who are tackling the industry's toughest challenges. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.

NY30+ days ago

Remote

Position Description: We're hiring a Service Desk Agent to provide telephone technical support of hardware, systems, sub-systems and/or applications for FAA employee and non-employee user base, spanning the globe in support of the United States and interests abroad. • Suggests updates to the knowledge base by creating documentation describing issues encountered, their resolutions, and works on the development of processes and documentation to improve the ability of technical support personnel to detect and resolve problems.

New York, NY30+ days ago

$75,900–$106,425 Per Year

Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. + Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.

New York, NY30+ days ago

$75,900–$106,425 Per Year

Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Support the use of operating systems and software applications including, but not limited to, Windows 11, Microsoft 365, Azure Virtual Desktop, and Adobe applications.

New York, NY30+ days ago

$100,000–$120,000 Per Year

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. This role requires strategic thinking, independent judgment, and close collaboration with IT leadership to align support services with business needs.

Stamford, CT30+ days ago

You'll also play a key role in keeping the Stamford office running seamlessly, with a strong focus on supporting conference room and video collaboration solutions that are essential to how our teams and clients connect. While you'll coordinate closely with two US-based Service Desk teammates who work remotely, you'll be a member of a two-person on-site IT support in Stamford, trusted to keep things moving and make a real impact.

Jersey City, NJ11 days ago

The Senior Service Desk Analyst leads the day-to-day operations of the IT support team, resolving complex technical issues and developing service desk policies to ensure high-quality service delivery. We provide innovative financial solutions through our Wealth Management, Capital Markets, Futures and Advanced Clearing and Prime Services divisions.

Jersey City, NJ23 days ago

The Helpdesk Administrator provides technical assistance and support for the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting the internal IT Helpdesk. Technical Aptitude – Must be able to demonstrate a general understanding of helpdesk operations (i.e. Server, Virtualization, Systems Administration, Production operations, DR/Business Continuity and Recovery practices, and more).

Jersey City, NJ12 days ago

$100,000–$120,000 Per Year

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Help Desk Jobs in Manhattan, NY

Office Assistant/Front Desk Associate Beacon Hill Staffing Group, LLC

Clinical System Analyst ECLARO

Desktop Support Technician ProKatchers

Desktop Support Analyst SRI Tech Solutions

Service Desk Analyst #26-12881 US Tech Solutions

IT Help Desk Support / System Administrator Grit PPO

Director of Campus Technology | Help Desk, Networking (Cisco), & Systems Administration | Onsite at Bergen Community College Ellucian

Help Desk Technician Hachette Book Group

Help Desk Support Technician, Tier II (Stamford, CT) BCS365

Help Desk Specialist KCI Holdings Inc

Senior Help Desk Engineer Arkwin Industries Inc

Help Desk Technician Vantage Point Consulting

ITS Help Desk Student Representative Pace University

Desktop Support Technician, Financial Services Onsite The Peak Organization

IT Help Desk Tier 1 Siepe

IT Junior Help Desk Technician Mavis Tire Supply LLC

IT Help Desk Technician Mavis Tire Supply LLC

Help Desk Dispatcher Mavis Tire Supply LLC

Cloud MSP IT Help Desk Support King Tech Repair

IT Help Desk eMazzanti Technologies

IT Help Desk Associate - USVI Haugland Group LLC

Temporary Help Desk Assistant Claritev Corp

Help Desk Technician Langan Engineering & Environmental Services Inc

Underwriting Management and Policy Help Desk Specialist EMC Insurance Group Inc.

iManage Help Desk Technician - Hackensack, New Jersey GD Resources

IT Systems Analyst/Help Desk Technician (On-Site 5 days a week - Passaic County, NJ Office) LDK Talent Solutions

Help Desk Technician PSFCU Careers

Help Desk IT Team Lead F. Schumacher & Co.

Help Desk Technician Mitchell Martin

Manager, Help Desk & Production Lab KYOCERA Document Solutions America, Inc.

MSP Level 2 IT Support and Help Desk King Tech Repair

Service Desk Analyst #26-12881 US Tech Solutions, Inc.

Service Desk Engineer, Technology Point72, L.P.

Service Desk Analyst Ampcus Incorporated

Service Desk Analyst Veterans Sourcing Group

Service Desk Analyst InfoPeople

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Service Desk Support Specialist The New York Racing Association Inc.

Service Desk Analyst LanceSoft Inc

Part-Time Bilingual (Italian/English) Service Desk Analyst Computer Aid Inc

IT Service Desk Technician I SageSure Insurance Managers LLC

Service Desk Agent Second-61 LLC

Service Desk Analyst BXP

Service Desk Analyst BXP Inc

Senior Analyst Service Desk WEDBUSH, Inc.

Service Desk Analyst, On-site - Stamford, CT Information Services Group, Inc.

Senior Analyst, Service Desk Wedbush Morgan Securities

Service Desk Administrator Daylight Transport

Senior Analyst, Service Desk Wedbush Securities

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