Company ConfidentialDesktop Support Company ConfidentialDesktop SupportEuclid, OH$28–$29 / hourFull timeRequirements • 2–5 years of experience in IT support or helpdesk roles • Strong troubleshooting skills and a customer service mindset • Solid understanding of computers and software • Basic knowledge of networking concepts (entry-level is acceptable) • Experience with IT helpdesk/ticketing systems • Ability to train end-users effectively • Strong communication and interpersonal skills • Experience documenting procedures and technical stepsVaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Confidential CompanyHelp Desk IT Technical Support Specialist Tier 1 Confidential CompanyHelp Desk IT Technical Support Specialist Tier 1Cleveland, OH$40,000–$55,000 / yearAnswering, evaluating, and prioritizing incoming telephone, voice mail, e-mail, and in-person requests for assistance from clients experiencing problems with hardware, software, networking, server and other computer-related technologies. An Excellent Communicator - Our clients see our Help Desk Support Technicians as an extension of their own team, and we need you to be able to talk to them on their terms, and have them not only understand you, but hopefully hang on your every word (and follow your lead).
K2 StaffingIT Help Desk Support - Level II K2 StaffingIT Help Desk Support - Level IICleveland, OHIOMinimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory . MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) .
Software Galaxy Systems, LLCHelpdesk Support Technician Software Galaxy Systems, LLCHelpdesk Support TechnicianTwinsburg, OH$17–$20 / hourThe ideal candidate will have basic to intermediate IT troubleshooting skills , strong customer service abilities, and experience supporting hardware, software, and retail or enterprise technology environments. We are seeking motivated IT Field / Helpdesk Support Technicians to support technology deployments, troubleshooting, and hardware installations across multiple client environments.
StiversFront Desk Medical Receptionist 836376 StiversFront Desk Medical Receptionist 836376North Olmsted, OHYou'll play a vital role in supporting daily operations by providing excellent customer service, managing appointments, and ensuring smooth front-office workflows. If you're eager to start a rewarding career as a in North Olmsted, apply today or contact our recruiting team to learn more.
EDENNewFront Desk Clerk EDENFront Desk ClerkCleveland, OHExpect to collaborate with a supportive team, enhancing your problem-solving and communication skills as you contribute to our mission of making a difference in the community. Demonstrating excellent organizational and multitasking skills will also be important, as you will manage various responsibilities simultaneously while maintaining a professional demeanor in a fast-paced environment.
EDEN IncFront Desk Clerk EDEN IncFront Desk ClerkCleveland, OHExpect to collaborate with a supportive team, enhancing your problem-solving and communication skills as you contribute to our mission of making a difference in the community. Demonstrating excellent organizational and multitasking skills will also be important, as you will manage various responsibilities simultaneously while maintaining a professional demeanor in a fast-paced environment.
Miracle-EarFront Desk Associate Miracle-EarFront Desk AssociateNorton, OH$33,280–$39,520Individuals with experience in office administration or customer service as a front desk receptionist, clinic coordinator, medical receptionist, or front desk agent, would be a good fit for this role. For 75 years, Miracle-Ear has led the way in innovation and customer service, helping over 50 million people with hearing loss.
MyEyeDr.Patient Service/Front Desk Coordinator Part Time MyEyeDr.Patient Service/Front Desk Coordinator Part TimeParma, OHPart timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.
MyEyeDr.Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorChardon, OHFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Tru by Hilton Midtown - Cleveland, OhioFront desk Agent Tru by Hilton Midtown - Cleveland, OhioFront desk AgentCleveland, OHAs a Front Desk & Treat Shop Associate, you’ll be the first point of contact for our guests, helping them feel welcomed and cared for while supporting hotel operations. Hands-on role with opportunities to assist in multiple areas, from guest services to Treat Shop operations.
SPA LAVENDER LLCFront Desk Sale Associate SPA LAVENDER LLCFront Desk Sale AssociateSolon, OHThis is not a passive receptionist role — we are seeking someone who is proactive, personable, and motivated to help grow the business through exceptional guest experiences and sales performance. Spa Lavender is seeking a friendly, polished, organized, and sales-driven Front Desk Sales Associate to serve as the first and last impression for our guests.
Soul SpaceFront Desk Associate Soul SpaceFront Desk AssociateCleveland, OHAt Soul Space, we believe that true hospitality comes from a deep understanding of our guests' needs and desires, and we are seeking individuals who are passionate about creating memorable moments and connections. Join us at Soul Space as a Front Desk Agent - Hospitality Liaison, where you will be the welcoming face and voice of our establishment, responsible for providing our guests with an exceptional experience from the moment they arrive.
Refresh DentalFront Desk Coordinator Refresh DentalFront Desk CoordinatorMiddleburg Heights, OhioOur practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Allied UniversalSecurity Officer Credential Desk Allied UniversalSecurity Officer Credential DeskCleveland, OhioJoin Allied Universal at a dynamic food and beverage location as an Access Control Officer, where you will monitor entry points, verify credentials, manage visitor access, and support daily security-related operations with professionalism and care. Conduct regular and random patrols of entrances, production-adjacent areas, parking areas, and the perimeter to help to deter unauthorized access and support security-related operations.
Globe Life AIL - Lisa RusselNewOnline Desk Agent - Entry Level Globe Life AIL - Lisa RusselOnline Desk Agent - Entry LevelParma, OHRemoteFull timeWe’re seeking ambitious, growth-driven professionals who are ready to step into leadership, develop high-performing teams, and make a lasting impact—all within a supportive, mentorship-focused environment. Our team works with pre-qualified clients, focusing on customer service, needs analysis, and providing solutions that genuinely help.
Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk Agent Merritt Hospitality, LLC d/b/a HEI Hotels & ResortsFront Desk AgentCleveland, OHFull timeThe Westin Cleveland is a stunning 484 room hotel located in the heart of downtown Cleveland, around the corner from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Browns FitFront Desk Associate Browns FitFront Desk AssociateCleveland, OHYou have been selected to play an integral role in providing an exceptional experience for our members and guests, and in doing so, contribute to the overall success of the company. Our Member Services Team provides the first impression of who we are to anyone who enters our space and is there to greet, acknowledge, and assist all members and guests.
MCPCJunior Desktop Support Technician MCPCJunior Desktop Support TechnicianBedford, OHThis position focuses on Level 1 desktop support, device deployment, and user assistance, with escalation paths to senior technicians as needed. End-User SupportProvide first-level support for desktops, laptops, monitors, printers, and peripherals.
AmTrust Financial Services, Inc.Desktop Support Technician I AmTrust Financial Services, Inc.Desktop Support Technician ICleveland, Ohio$19–$26 / hourThe Desktop Support Technician is part of the Teir II team responsible for supporting a multitude of IT related issues that range from desktops, laptops, network, telecom, video conferencing, VoIP, mobility and server or infrastructure problems. Salaries are based upon a wide range of factors considered in making the compensation decision, including, but not limited to, candidate skills, experience, education and training, the scope and responsibilities of the role, as well as market and business considerations.
Kloud9 IT, Inc.Tier 1 Technical Support Specialist Kloud9 IT, Inc.Tier 1 Technical Support SpecialistCLEVELAND, OhioRemote$40,000–$50,000The Tier 1 Technical Support Specialist provides first-level support to customers or internal users by troubleshooting, diagnosing, and resolving technical issues. As the front line of support, the Tier 1 Specialist is responsible for handling basic technical queries, escalating more complex problems, and ensuring a positive support experience for end-users.
Benesch LawDirector of IT Infrastructure & End User Services Benesch LawDirector of IT Infrastructure & End User ServicesCleveland, OH$185,000–$232,000 / yearThe Director of IT Infrastructure & End-User Services is a senior leadership role that is responsible for the strategy, security, availability, and day-to-day operation of the organization's technology infrastructure and end-user support services across a multi-office environment. Owns end-user computing service delivery, including device deployment and support, endpoint configuration and patching, break/fix, platform hardening, software distribution, and coordination of equipment.
DataServ Integrations, LLCIT Network Design Engineer DataServ Integrations, LLCIT Network Design EngineerWestlake, OHJoin us the DataServ/xFact as our next Design Engineer, working with our Sales and Design Engineer Teams to design leading solutions for our customers throughout Ohio. Five years' experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.
MCPCDelivery Coordinator I MCPCDelivery Coordinator IBrookpark, OH$22–$24 / hourKEY COMPETENCIES • Ability to effectively balance multiple tasks • Strong interpersonal skills with ability to interact with a diverse range of individuals • Effective problem solving and decision making • Excellent writing, speaking and presentation skills • Proven team building skills • Embraces creativity and positive change • Consistently demonstrates integrity and ethics. The Deliver Coordinator /Customer Service Support Specialist Tier I serves the company’s customers by providing product and service information and resolving product and service problems.
BelcanNewCustomer Support Chemist III BelcanCustomer Support Chemist IIICleveland, OHCandidates who are ready to touch paint, perform 'check mixes' (mixing together raw materials according to a recipe) and perform some basic bench testing including viscosity, density cup, and others. Able to effectively listen and communicate within the work team, providing clear and concise documentation of technical results, and able to orally present work.
PeopleSharpService Coordinator PeopleSharpService CoordinatorBeachwood, OH$45,000–$55,000 / yearManage system monitor alerts and end-user service requests to ensure courteous, timely, and effective resolution of service issues, according to respective Service Level Agreements (SLA). Strong interpersonal skills, positive mentality, and ability to change tasks rapidly—as a service business, we expect the unexpected to disrupt our plans.
DataServ Integrations, LLCNetwork & Infrastructure Solutions Design Engineer DataServ Integrations, LLCNetwork & Infrastructure Solutions Design EngineerWestlake, OHApproximately 80% of projects support K–12 environments, offering stable projects, long-term customer relationships, and meaningful community impact. Five years experience in the design, implementation and/or management of IT systems including networking, wireless, telephony and server systems.
Truth For LifeIT Systems Administrator Truth For LifeIT Systems AdministratorChagrin Falls, OHKey responsibilities include administering and maintaining on-premises and/or cloud-based servers, designing and supporting system architectures, and ensuring high availability, performance, and reliability of core services. You will play a lead role in strengthening the organization’s security posture by maintaining PCI compliance and advancing security best practices, including responding to security incidents and supporting security awareness initiatives.
Judge GroupIT Director Judge GroupIT DirectorTwinsburg, OH$170,000–$200,000 / yearThis role is ideal for a hands‑on IT leader who has led ERP implementations (SAP strongly preferred), managed mid‑sized teams, and enjoys wearing multiple hats in a process‑driven, continuous‑improvement culture. This is a newly created, high‑impact leadership role with ownership of IT operations today and responsibility for guiding a large‑scale ERP consolidation and modernization initiative.
SPIROL Shim DivisionInformation Technology (IT) Service Manager SPIROL Shim DivisionInformation Technology (IT) Service ManagerStow, OHAs the IT Service Manager for SPIROL you will: Be responsible for the global delivery of IT services, providing the complete tools for the organization within the infrastructure set for global employees to perform effectively and efficiently. Configure and manage software related to server and network infrastructures, managing operating systems and providing technical support for software development and utility applications/platform technologies used by the applications team.
Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALIST Great Day Improvements: A Family of BrandsCUSTOMER PROCESSING SPECIALISTTwinsburg, OhioQualifications: Applicant must have a minimum of two years’ experience in customer/client services, call center, help desk, or other applicable service related industries. Must be proactive in your approach to managing customer interactions, customer expectations, and be able to work within the organization to provide the customer win-win solutions.
Quadax, Inc.NewApplication Support Call Center Representative Quadax, Inc.Application Support Call Center RepresentativeMiddleburg Heights, OHPart timePossess a strong desire to work as a team while providing exceptional customer support with a high focus on incident resolution and attention to detail. Research, document, and outline technical concerns, edit changes and other conflicts as they arise.
ABARTA Coca-Cola BeveragesNewIT Support Analyst ABARTA Coca-Cola BeveragesIT Support AnalystBedford, OhioEmployment with ABARTA Coca-Cola Beverages, LLC is contingent on a pre-employment background check which may include drug screening, driving records (including minor moving violations) and will be evaluated according to ABARTA Coca-Cola Beverages, LLC guidelines to determine eligibility for this position. Summary:The IT Support Analyst provides Tier 1 (Service Desk) and Tier 2 (Desktop/Field Support) services for ABARTA Coca-Cola distribution centers across Pennsylvania, Ohio, and West Virginia.
MaximusTest Req - Do Not Apply WH MaximusTest Req - Do Not Apply WHCleveland, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead cross-functional planning and execution of projects aligned with the HR strategy and including, process design, functional requirements, data management, testing, and production operations and support design.
PeopleSharpIT Support Technician PeopleSharpIT Support TechnicianBeachwood, OHFull timeIn this role, you’ll work alongside senior engineers to troubleshoot a wide range of end-user environments, support business-critical systems, and gain the hands-on technical experience that helps build a long-term IT career. Ashton Solutions is a fast-growing MSP supporting businesses across Northeastern Ohio, and we’re looking for an IT Support Technicianto join our collaborative team.
MDA EdgeNewPursue Your Passion with Purpose MDA EdgePursue Your Passion with PurposeCleveland, OHPerforms a full range of services including customer training, equipment and workflow observation, and solution presentation for improved methods. Possesses excellent customer service skills including ability to present new concepts and follow-up to ensure approved concepts are implemented and maintained.
StiversCustomer Service Representative 837590 StiversCustomer Service Representative 837590Firestone Park, OHIn this fast-paced role, youll partner closely with sales and logistics teams to process orders, solve problems, and keep operations running smoothly while delivering an outstanding customer experience that builds lasting relationships, and keeps customers coming back. Join a growing organization as a Customer Service Representative near Akron, Ohio, and make an immediate impact in the organization while gaining valuable experience.
Govcio LLCIT Service Technician Govcio LLCIT Service TechnicianCleveland, OhioOther specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
RoviSysHR Generalist RoviSysHR GeneralistAurora, Ohio$24–$34 / hourSince 1989, RoviSys has served large and small clients in a variety of industries and built a quality reputation focused on independent solutions and customer satisfaction. We are seeking a Human Resources Generalist who will primarily support core HR functions while gradually expanding into HRIS and process improvement initiatives.
Pediatric Home ServiceNewCustomer Service Specialist Pediatric Home ServiceCustomer Service SpecialistCleveland, OHReads prescriber orders, customer orders, work orders and shipping orders to determine items to be moved, gathered, or distributed. Our Customer Service department is a fast-paced, high-energy environment, you'll find yourself challenged and required to usecritical thinking every day through a variety of in-person, email and phone conversations.
MSP Hire, Inc.MSP Helpdesk Technician II MSP Hire, Inc.MSP Helpdesk Technician IICleveland, OHFull timeWe're seeking a seasoned IT professional who not only sees the bigger picture but also exhibits a genuine commitment to service – someone who willingly goes above and beyond to ensure exceptional service delivery, whether it's resolving technical issues or aiding colleagues and clients alike. Join our dynamic team as an MSP Helpdesk Technician II, where you'll be in charge of escalations from our junior helpdesk team members and provide advanced technical support to our valued MSP clients.
MSP Hire, Inc.MSP Helpdesk Technician MSP Hire, Inc.MSP Helpdesk TechnicianCleveland, OHFull timeFrom desktop to server, network, and telecommunications solutions, we're trusted partners dedicated to helping businesses achieve their goals while optimizing IT investments and minimizing costs. In this role, you’ll provide onsite service, assist with service team projects, cover support tickets, and occasionally help with larger projects.
Worldwide TechServices LLCCustomer Service Engineer Worldwide TechServices LLCCustomer Service EngineerNorth Olmsted, OHPart timePerforms basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC’s, desktops, laptops, tablets and printers. The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Electronic Merchant SystemsNewCustomer Service Representative Electronic Merchant SystemsCustomer Service RepresentativeCleveland, OHKnowledge of PC/Windows/Internet related technologies; knowledge and experience working with MS Outlook, Word and Excel and must demonstrate an ability to learn new and customized software/web-based applications. The role of a Customer Service & Support Specialist demands constant focus and commitment to the customer experience, with an above average ability to facilitate requests from all communication channels.
Snap OnIT Technical Support Specialist Snap OnIT Technical Support SpecialistRichfield, OhioMay provide assistance concerning the use of deskside tools including hardware, software, printing, hardware/software installation, electronic mail, operating systems, network issues, web support, telecom, and general technical troubleshooting. 1. *Configure and install personal computer hardware and software as assigned including new PC setup, reconfiguration of existing PCs, hardware and software troubleshooting, PC inventory management and proper disposal of obsolete deskside equipment per company policies and procedures.
Electronic Merchant Systems LLC d/b/a KurvNewCustomer Service Representative Electronic Merchant Systems LLC d/b/a KurvCustomer Service RepresentativeCleveland, OHKnowledge of PC/Windows/Internet related technologies; knowledge and experience working with MS Outlook, Word and Excel and must demonstrate an ability to learn new and customized software/web-based applications. The role of a Customer Service & Support Specialist demands constant focus and commitment to the customer experience, with an above average ability to facilitate requests from all communication channels.
MolexNewDistribution Sales Manager MolexDistribution Sales ManagerCleveland, OHRemote$80,000–$125,000 / yearThe Distribution Sales Manager (DSM) is a customer-facing, regionally assigned sales and technical support role focused on enabling revenue growth through electrical interconnect product knowledge, distributor branch engagement, and field sales activity. The ideal candidate blends strong technical understanding of Molex industrial and electrical products with consultative selling skills and the ability to influence distributor branch teams and end users.
Healthcare Services Group, Inc.NewJanitorial Regional Director of Operations Healthcare Services Group, Inc.Janitorial Regional Director of OperationsCleveland, Ohio$125,000–$155,000 / yearOverview: The Director of Operations is responsible for overseeing all functions of managing and executing nationwide for janitorial and environmental services operations for multiple facilities (Ex:Commercial Spaces, Education, and more) . We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.