Specialist- Mid Level CYNET SYSTEMSSpecialist- Mid LevelRaleigh, NC$50–$55 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Work with Data Center Operations regarding user file server data storage, network reservations, data restores, and account modifications including AD, email, and CITRIX.
NewInformation Technology Professional (IT Support) U.S. NavyInformation Technology Professional (IT Support)Wilsons Mills, NCKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewIT Professional U.S. NavyIT ProfessionalDurham, NCKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewInformation Systems Technician U.S. NavyInformation Systems TechnicianClayton, NCKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
Service Desk Technician CYNET SYSTEMSService Desk TechnicianCary, NC$15–$20 / hourTemporaryContractorPart timeWe deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers.
Help Desk Support Technician DecisionPoint | CortekHelp Desk Support TechnicianDurham, North Carolina$19–$21 / hourFull timeMinimum of one year experience serving in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol/Internet Protocol (TCP/IP), very high speed Backbone Network Service (vBNS), Multi-Protocol Label Switching (MPLS), VoIP, and Cisco routers. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
NewHelp Desk Support Analyst Crescens Inc.Help Desk Support AnalystRaleigh, NCTechnical & Cross-Team Collaboration: Partner closely with business owners, architecture teams, developers, QA, and cross-agency stakeholders to analyze and resolve complex problems. Operations & Maintenance (O&M) Support Responsibilities: Oversee and support resolution of complex county issues escalated beyond front-line Help Desk capabilities.
Managed Services Help Desk Technician Katalyst Network Group, LLCManaged Services Help Desk TechnicianNCWorking knowledge of endpoint security and EDR solutions (Microsoft Defender for Endpoint, SentinelOne, CrowdStrike, or similar), including alert triage, basic investigation, and remediation. Microsoft 365 tenant support: user provisioning, licensing, password resets, MFA support, and basic administration of Exchange Online, Teams, OneDrive, and SharePoint.
Senior Help Desk Support Specialist CVS Health CorpSenior Help Desk Support SpecialistWork At Home-North Carolina, NC$18.50–$31.72 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. In addition to basic registration and navigation questions, many of our members have incentives available to them as part of their employer benefits and they may have questions concerning completion of the incentives.
Help Desk Technician Custom Computer Specialists, Inc.Help Desk TechnicianRaleigh, NCWhat You'll Do: End-user support (Tier 1): Receive, triage, resolve, and document incidents and service requests in ManageEngine - desktops, laptops, mobile devices, peripherals, printing, and conferencing/meeting-room equipment. The technician provides desk-side and remote Tier 1 support for endpoints, peripherals, printing, conferencing, and user-level application issues; executes onboarding and offboarding; and maintains the endpoint asset inventory.
Coordinator, Help Desk LCI TechCoordinator, Help DeskDurham, NCThe Coordinator, Help Desk, provides Tier 1 and Tier 2 support for users across Base Supply Stores, Manufacturing Sites, Distribution Centers, and Off-Site users, ensuring timely resolution of technical issues and service requests. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
Coordinator, Help Desk LCICoordinator, Help DeskDurham, NCThe Coordinator, Help Desk, provides Tier 1 and Tier 2 support for users across Base Supply Stores, Manufacturing Sites, Distribution Centers, and Off-Site users, ensuring timely resolution of technical issues and service requests. We were pioneers of "base supply centers," stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation's military.
NewService Desk Phoenix Business, IncService DeskMorrisville, NCRespond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications).
NewService Desk Danta TechnologiesService DeskMorrisville, NC$20–$23 / hourRespond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps; Provide level 1 remote desktop support and perform other activities based on SOPs. Responsible for activities relating to the evaluation, analysis, and setup of PC-based software products (e.g., word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications).
IT Service Desk Analyst - Level 1 The Kemtah Group, Inc.IT Service Desk Analyst - Level 1Raleigh, NC$26–$28 / hourJob Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1 Job Description: The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. Interfaces and/or supports the IT End User Computing team, IT Network Management team, IT Systems Management team, IT Telecommunications Management Team, and Security and Compliance teams as necessary.
Service Desk Analyst BelcanService Desk AnalystClayton, NC$20–$22 / hourService Desk Analyst Job Duties:* Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries* Receiving, logging and managing calls from internal staff via ticketing system, telephone and email* 1st, 2nd and 3rd line support - troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PCs and Printers* Troubleshoot basic network issues such as MPLS and broadband issues* Escalate unresolved calls to the next level support team* Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner* To maintain a high degree of customer service for all support queries and adhere to all service management principles* Publishing support documentation to assist staff with requests for information & provide staff training if required* To arrange for external technical support where problems cannot be resolved in house.* Qualifications:* Associates Degree or higher in IT related field, or equivalent combination of certifications, education and experience* Minimum of 1 year of Help Desk/Customer Service experience required* Strong hardware & software technical troubleshooting experience required, with prior experience on enterprise systems preferred* Excellent verbal and written communication skills* Ability to multi-task in a fast paced, high pressure environment and ability to quickly learn new technologies as they are introduced* Ability to interact effectively with employees at all levels* Ability to help end users in stressful, hurried situationsIf you are interested in this role, please apply via the apply now link provided.
NewIT Service Desk Analyst - Level 1 BelcanIT Service Desk Analyst - Level 1Raleigh, NCJob Title: IT Service Desk Analyst - Level 1 Pay Rate: $26 - $28 / Hr Location: Raleigh, NC (onsite) Contract 6+ Months ZIP Code: 27609 Keywords: #ITJobs #RTPNCJobs #DesksideTechJobs #ITSupportjobs - Level 1 Job Description: * 2-year degree some certs like a+ are a plus * Some enterprise experience 2-4 years * Need to have worked in a VDI environment (where thin machines were heavily used) bonus points for AVD * Familiar with Azure and Intune * Worked in companies that had many locations 100+ and they are used to troubleshooting local network issues and backup internet issues The IT Service Desk Analyst will be primarily based out of the clients Raleigh office, with operations throughout the U.S., and will report directly to the Manager, IT Service Desk. * Interfaces and/or supports the IT End User Computing team, IT Network Management team, IT Systems Management team, IT Telecommunications Management Team, and Security and Compliance teams as necessary.
Service Desk Analyst Dillon Supply Co IncService Desk AnalystRaleigh, NCThe successful candidate will provide frontline technical support, resolve common IT issues, log and manage support tickets, and escalate complex problems when needed. Remotely connect and manage end-user devices via ScreenConnect, ManageEngine Desktop Central, or Microsoft Intune.
IT Service Desk Analyst - Level 1 Belcan LLCIT Service Desk Analyst - Level 1Raleigh, NC$26–$28 / hourInterfaces and/or supports the IT End User Computing team, IT Network Management team, IT Systems Management team, IT Telecommunications Management Team, and Security and Compliance teams as necessary. Provides initial support, tracking, and resolution for end user issues and service requests within the IT service request ticketing solution (incident, problem, change management).
Service Desk Technician (Level I / Level II) Dynamic Solutions Technology LLCService Desk Technician (Level I / Level II)Butner, NCFull timeDynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer in the Butner, NC, location. Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfactionRequired Experience:2-4 years minimum Help Desk Administrtion experience.