Facility Security & IT Specialist - Federal Customer Dell, Inc.Facility Security & IT Specialist - Federal CustomerMclean, VAFull timeVendor & Implementation Tracking: Coordinate with external vendors, integrators, and internal stakeholders to track the installation and upgrade of facility security systems, IT infrastructure, and rack deployments. • Timeline & Resource Management: Maintain project schedules for facility build-outs, SCIF accreditations, and hardware staging, ensuring milestones are met without disrupting daily operations.
IT Support Specialist Goodwill of Greater Washington.IT Support SpecialistWashington, DCResponsible for providing high-level customer service to resolve IT-related issues, isolate problems, determine and implement solutions as well as diagnosis and request additional support staff. Certificate in Computer or IT related area of study or equivalent 2. MCSA (Microsoft Certified Systems Administrator) 3. POS support experience preferred.
Desktop Support Technician I Mid TekSynap CorpDesktop Support Technician I MidWashington, DC$56,000–$60,000 / yearWe are seeking highly motivated and experienced Mid- Tier I Support Desktop Technicians to join our team supporting our Customer in Washington, D.C. TekSynap provides the client with IT Support Staffing to augment their existing teams. As a Tier I Support Technician - Mid you will provide advanced front-line support, handle escalations within Tier I operations, resolve complex service desk issues, and mentor junior technicians.
Supervisory IT Specialist United States ArmySupervisory IT SpecialistWashington, DC$106,437–$138,370 / yearExamples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.
Help Desk/Desktop Support Analyst Edgewater Federal Solutions, Inc.Help Desk/Desktop Support AnalystWashington, Washington, DC$42.50–$45.50 / hourFull timeEdgewater Federal Solutions is ISO 9001, 20000-1, 270001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025. Strong interpersonal, written, and verbal communication skills, with the ability to work effectively with people at all organizational levels and concisely summarize and document client issues.
IT Help Desk Manager IntelliDyne Jobs for VeteransIT Help Desk ManagerHerndon, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. The IT Help Desk Manager is responsible for leading and supporting a team of 10–15 Tier 1 help desk agents in a fast-paced service delivery environment.
Help Desk Specialist I – Tier 1 Chenega CorporationHelp Desk Specialist I – Tier 1Ashburn, VAProvide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity. Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails.
NewHelp Desk Specialist Chenega CorporationHelp Desk SpecialistAshburn, VAProvide initial investigation, triage, troubleshooting, resolution, and ticket escalation for: web-based and client-based CBP applications; email/messaging; mobile devices; hardware (printers, desktops, laptops, etc.); network connectivity; workstation login and PIV card issues; remote VPN/DHS Workplace connectivity. Answer and respond to incoming requests, incidents, and questions via internal 800 number or external 866 number, live agent chat, self-service tickets, and emails.
DAI Help Desk Lead – Secret – Washington D.C. BizFirstDAI Help Desk Lead – Secret – Washington D.C.Washington, District of ColumbiaThe DAI Help Desk Lead will play a crucial role in organizing, directing, and monitoring the work of qualified personnel, as well as scheduling personnel rotations to ensure efficient and effective help desk coverage and support operations. Strong knowledge and experience with Oracle Federal Financials modules, including Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OBIEE, User Management (UMX), and Order to Cash.
Help Desk Supervisor Chenega CorporationHelp Desk SupervisorAshburn, VAThis role is responsible for ensuring service levels, quality assurance and resolution objectives are met across all Tier channels, providing on shift leadership to agents, and acting as the primary liaison between frontline staff and TSD leadership during assigned shifts. Chronos Operations, LLC is seeking a Help Desk Supervisor to provide real‑time supervisory oversight for Customs and Border Protection (CBP) Technology Service Desk (TSD) Tier I, II and ACE operations.
Helpdesk Technician - Tier 1 IntelliDyne Jobs for VeteransHelpdesk Technician - Tier 1Falls Church, VAIntelliDyne has earned the designation of a Top Workplace by providing an inclusive and supportive environment where employees have a voice and are challenged to provide innovative solutions to our clients of national, state, and local importance. IntelliDyne, LLC empowers government organizations through the delivery of quality, mission-aligned services and innovative, people-first IT solutions.
Tier 2 Helpdesk Lead CGI IncTier 2 Helpdesk LeadFairfax, VAHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information. This role also provides advanced functional triage and resolution for end users and business partners across key Momentum modules including Acquisitions/Purchasing, G Invoicing, IPP, Credit Card, Security, and multiple integrations (e.g., ECS, CIR, IPAC).
Systems Administrator Level 1 GRVTYSystems Administrator Level 1Fort Meade, MD$97,000–$107,000 / yearThese capabilities include: Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot. This team works across organizations to provide for planning, delivery, and integration of new or additional HPC sustainment capabilities that include HPC systems, servers (cluster, SMP, MPP and SPD), and parallel file systems.
Systems Administrator Level 2 GRVTYSystems Administrator Level 2Fort Meade, MD$118,000–$128,000 / yearThese capabilities include: Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot. Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
Systems Administrator Level 3 GRVTYSystems Administrator Level 3Fort Meade, MD$139,000–$149,000 / yearThese capabilities include: Systems running Red Hat, CentOS, SUSE and custom vendor-specific operating systems, with high-speed shared storage (lustre, and gpfs as examples), along with dedicated high-speed low latency network interconnects like Infiniband and Slingshot. Configure and manage Linux, Unix, and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.
System Administrator (SA) - Skill Level 3 Kaizen Approach, Inc.System Administrator (SA) - Skill Level 3Annapolis Junction, MDMust have the ability to optimize system operations and resource utilization, perform system capacity analysis and planning, support system and mission architecture design and associated hardware, understand system administration interdependencies within a Service Oriented Architecture (SOA), and analyze and resolve complex system-level integration issues. Salary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.
SHE Manager - Response and Technology AstraZeneca PlcSHE Manager - Response and TechnologyGaithersburg, MD$105,710–$125,000 / yearYou will help elevate platform governance, user literacy, audit-ready documentation, service delivery, and safety culture by partnering with site leaders, enterprise SHE, IT, vendors, and subject matter experts to turn business needs into reliable tools, clear processes, and measurable improvements. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program (salaried roles), to receive a retirement contribution (hourly roles), and commission payment eligibility (sales roles).
NewJr. IPOC Specialist Chenega CorporationJr. IPOC SpecialistSpringfield, VAIPOC Specialist provides superior customer service in support of customer requests, supporting high-visibility customers and partners with VTC and telecommunication services. Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
Mission Business Analyst Chenega CorporationMission Business AnalystArlington, VAIn this fast-paced environment, you will not only require technical comprehension, but agile process and development understanding, and an ability to work with all personalities, including engineers, developers, cybersecurity experts, elite academics, active-duty military, and more. 3+ years working as a Business Analyst or Product Owner with experience in large-scale enterprise environments Experience in change management, organizational development, or related fields is a plus.
Corporate IT Manager RIVA SolutionsCorporate IT ManagerReston, VirginiaSupporting a hybrid workforce of approximately 230+ employees, the role centers on maintaining a secure, audit-ready Microsoft environment; overseeing endpoint and identity management across the employee lifecycle; delivering and supporting small- to medium-sized technology initiatives; maintaining accurate technical documentation; and partnering with stakeholders across the organization to deliver secure, scalable, and reliable technology solutions. Strong hands-on administration experience across the Microsoft ecosystem, including Microsoft 365, Entra ID (Azure AD), Azure, Exchange Online, SharePoint Online, Teams, Intune, Microsoft Defender, and the Power Platform (Power Automate and Power BI).