Tier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
Help Desk Specialist NuAxis InnovationsHelp Desk SpecialistFalls Church, VAThis role requires strong troubleshooting skills, responsiveness, and adherence to SLA-driven support models. Our technologists have always gone the extra mile to help our federal clients succeed.
NewHelp Desk Specialist I NuAxis InnovationsHelp Desk Specialist IWashington DC, DCTicket Creation and Handling , Support-Incident Management , Initial Telephone Call Handling , Initial Email Handling , Initial Fax Handling , Critical Events Handling , Ticket Updates , Ticket Closure , Incident Handling and Management , Problem Handling and Management , Request Fulfillment (Service Request) Management , Ticket Ownership , User Notification , Remote Desktop Management , Application Support , Assistive Technology User Support. Identify trouble ticket trends, escalate identified problems to supervisory personnel, and perform problem management to ensure problems are addressed in a timely fashion.
NewHelp Desk/Deployment SME TEKsystemsHelp Desk/Deployment SMEBethesda, MDTier ii escalation, Help desk support, Help desk, Customer service, Active directory, device deployment, deployment, leadership, project leadership. Tier ii escalation,Help desk support,Help desk,Customer service,Active directory,device deployment,deployment,leadership,project leadership.
NewHelp Desk | Corona Borealis TEKsystemsHelp Desk | Corona BorealisWashington, DC$38–$42 / hourThey have a passion for user enablement, are advocates for our customers’ success and collaborate with product engineers, implementation teams, and other support engineers to ensure users’ inquiries are resolved as effectively and quickly as possible. They’re comfortable using their problem-solving skills to find solutions to novel problems within a complex, rapidly evolving software product, rather than relying on copying and pasting precedent from previous answers.
NewTier 1 IT Help Desk Technician Custom Software Systems, Inc.Tier 1 IT Help Desk TechnicianWashington, DCThis policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\r\n\r\nCSS expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. This position provides first-level technical support to end users by troubleshooting hardware, software, and basic network issues while ensuring a positive customer experience.
NewTier 2 Help Desk Visionary Technology ConsultantsTier 2 Help DeskChantilly, VAWe provide innovative technology management and human resource services to our partners in the government and commercial spheres, covering arenas spanning defense, health, legal, education, finance, entertainment, and technology. Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary.
NewService Desk Technician TEKsystemsService Desk TechnicianOdenton, MD$35–$43 / hourWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. GDIT is in search of a junior level service desk specialists to perform within password resets, answering phone calls, hardware/software break fix, installations, AD, account access, etc.
NewService Desk/End User Services Manager TEKsystemsService Desk/End User Services ManagerGreenway, VA$110,000–$130,000 / yearKey Responsibilities: Day-to-day service desk operations, including SLA performance, ticket queue management, and escalation handling, ensuring smooth operations, data integrity, and security and policy compliance. Escalation routing into Enterprise Applications, Infrastructure, and Asset Management, ensuring issues land in the right hands without falling through the cracks, and high-urgency issues are handled appropriately.
NewIT Service Desk Team Lead / Tier 2-3 (Active TS Required) Tenacity Solutions LLCIT Service Desk Team Lead / Tier 2-3 (Active TS Required)Washington, DCCandidates without a bachelor's degree will receive full consideration based on demonstrated technical experience, leadership experience, progressively responsible IT roles, and relevant certifications. Perform Active Directory account administration, including password resets, account modifications, security groups, permissions, distribution lists, and shared-resource access.
NewCDL-A Flatbed Driver Melton Truck LinesCDL-A Flatbed DriverWALDORF, MD$0.60–$0.64 / hourMelton Truck Lines, based out of Tulsa, OK, is seeking experienced and inexperienced Flatbed Drivers to join our team. If you're an experienced driver, recent grad, or transitioning military veteran, Melton Truck Lines is excited to hear from you.
NewService Desk Technician (Tier 1) AACService Desk Technician (Tier 1)Washington, DCAAC Inc has 100 total employees at client sites across the U.S. Since 1983, AAC has assisted our customers to transform and modernize their enterprise architecture, processes, applications, and infrastructure, with the focus on Cloud, Cyber, Enterprise IT, Systems Engineering and United Communication Services. Accept and document customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging/chat, and personal visits to the Service Desk.
NewFloat Phlebotomist / Front Desk One MedicalFloat Phlebotomist / Front DeskWashington, DC$24.25–$26.25 / hourUse impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. As a One Medical Float Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services.
NewPhlebotomist/Front Desk One MedicalPhlebotomist/Front DeskReston, VA$22.75–$24.75 / hourUse impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary. Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting.
NewFront Desk & Enrollment Coordinator Bright Beginnings LLCFront Desk & Enrollment CoordinatorAshburn, VAWe are looking for someone who is outgoing, personable, proactive, and sales-minded —someone who is not afraid to pick up the phone, talk to families, follow up with leads, and actively help bring new families into our academy. This position will play an important role in communicating with families, following up with prospective parents, supporting enrollment, and helping strengthen our local marketing presence.
NewMedical Receptionist/ Front Desk (bilingual) International PediatricsMedical Receptionist/ Front Desk (bilingual)Gaithersburg, MDWe are looking for someone who will make every effort to facilitate the patient experience and ensure that patients and their families feel supported, respected, and cared for. The ideal candidate will be compassionate, patient, and willing to help families navigate appointments, insurance questions, payments, and other office needs.
NewFront Desk Specialist TEKsystemsFront Desk SpecialistAshburn, VAWe’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Working with an extensive client base, TEKsystems is searching for experienced Front Desk/ Customer Service professionals in the DC, Maryland, and Northern Virginia area!
NewFront Desk / Optometric Technician Eye Rx - Lansdowne PllcFront Desk / Optometric TechnicianLeesburg, VA$20–$24 / hourWe are a patient-focused private optometry practice that provides comprehensive eye care, including medical optometry, myopia management, and specialty contact lens services. We are a growing private optometry practice looking for a friendly, reliable, and motivated Front Desk / Optometric Technician to join our team.
NewVeterinary Receptionist/Front Desk - Part Time Tango Animal HospitalVeterinary Receptionist/Front Desk - Part TimeFairfax, VAThe Veterinary Receptionist will assist clients in person and by phone, schedule appointments, check patients in and out, maintain accurate client and patient records, process payments, communicate with the veterinary team, and help ensure the hospital runs smoothly and efficiently. This position requires someone who is comfortable handling multiple tasks at once, communicates clearly and professionally, demonstrates empathy toward clients and their pets, and works well as part of a team.
NewMedical Office Front Desk (Mon-Thurs Evenings Only) Capital Area PediatricsMedical Office Front Desk (Mon-Thurs Evenings Only)Herndon, VAJob Description At Capital Area Pediatrics, we have proudly cared for generations of Northern Virginia families by providing accessible, comprehensive pediatric care in a welcoming and supportive environment. This position plays a vital role in creating a positive experience for our patients and families by serving as the first point of contact and providing administrative support that keeps our practice running smoothly.