Atlanta Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Atlanta, Georgia
Be careful when asking for directions in Atlanta. If someone says "take Peachtree," they may be sending you down any one of 70 roads with the same name. The original Peachtree Street runs through Atlanta, connecting the Five Points financial district to Midtown and then up to Buckhead before it takes a hard turn to become Peachtree Road. Once you've got the local roads figured out, you'll soon learn if the Atlanta jobs you apply for are OTP or ITP. Interstate 285, a highway that encircles the city with 60 miles of asphalt, determines if you are inside the perimeter or outside the perimeter.
If you live in Atlanta, you may find that your neighbors have Atlanta jobs at the world headquarters of companies like Coca-Cola, Home Depot, UPS, Delta Airlines, or Turner Broadcasting. You can also try looking for opportunities in the Atlanta metro area—it's 6,000 square miles and contains 110 municipalities, including Sandy Springs, Smyrna, and Marietta.
Update Your Atlanta Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Atlanta, Georgia?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Atlanta, Georgia, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Atlanta is $43,855 per year, which is 1% higher than the national average.
Find Your Next Atlanta Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Atlanta, how to nail your job interview, and more.