42 Results for

Help Desk Technician Jobs in Chicago, IL

Rehabilitation Technician -Outpatient – Days/Evenings

Endeavor Health

$18.84 - $27.32

Lincolnshire, IL

Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties.

7 days ago
Desktop Support Technician

Ovation Workplace Services Inc

$45000 - $49000

Lake Zurich, IL

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite.

7 days ago
IT Help Desk Technician - Entry Level

Middleground

Westchester, IL

Escalation: Escalate complex or unresolved issues to senior technicians or appropriate internal teams while ensuring smooth communication with clients. As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients.

30+ days ago
Help Desk Technician

Middleground

Westchester, IL

Middleground is a rapidly growing IT Managed Service Provider located in Westchester (20 minutes to the Loop and most suburbs) is seeking a Computer/IT Support Technician to join our team. The duties of the Help Desk Technician position include, but are not limited to the following: -Provide remote technical support to our clients.

30+ days ago
Senior Help Desk Technician

Client First

Lincolnwood, Illinois

ClientFirst is a management consulting firm specializing in providing optimal information technology guidance and support services, including strategy, management, planning, design, procurement, and implementation project management. Provide emergency response to reduce downtime, correct errors, monitor vendor activity, diagnose system failures, and conduct off-hours scheduled and as needed maintenance.

30 days ago
IT Help Desk Technician Tier 2 - (Level 2)

Middleground

Westchester, IL

2. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours for our clients. We are a Managed Service IT Provider looking to bring on another mid level technician to grow and flourish at our company.

30+ days ago
IT Help Desk - L1

Middleground

Westchester, IL

3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours. We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company.

30+ days ago
IT Help Desk - L1 Chicago

Middleground

Chicago, IL

3. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours. We are a Managed Service IT Provider looking to bring on another entry level technician to grow and flourish at our company.

30+ days ago
IT Senior Help Desk Engineer

Middleground

Westchester, IL

You will configuring and maintaining servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers and will be asked to work on a variety of other IT related systems and software our clients may have in place. We are seeking a local, experienced,highly motivated energetic self starter to join our awesome team of IT Specialists.

30+ days ago
Help Desk Support Specialist

TCS Education System

$27 - $32.5

Chicago, IL

Demonstrated proficiency with Windows Operating Systems, macOS, Microsoft 365 (Office 365), Azure, HD ticketing systems, Active Directory, Microsoft Teams, PowerShell, VPN, MFA, RDP, SharePoint, Zoom, Outlook, and multiple web browsers. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.https://www.tcsedsystem.edu/careers/.

20 days ago
IT Service Desk Technician I

The Bradford Exchange

$57000 - $62000

Niles, Illinois

Evaluate documented resolutions and analyze trends for ways to prevent future problems, alert management to emerging trends in incidents, assist in developing long-term strategies and capacity planning for meeting future desktop hardware needs. We concept, create, design and market our creative products directly to our customers, and leverage licenses with the biggest names in entertainment and sports to bring unique and curated products to our customers across the globe.

30+ days ago
Help Desk Engineer

Careerscape

$70000 - $94995

Chicago, IL

You'll handle escalated technical issues, manage system configurations, and deliver reliable solutions while working alongside a collaborative team in a fast-paced environment. Careerscape is actively recruiting a Help Desk Support Engineer on behalf of a reputable information technology company based in Chicago.

11 days ago
Help Desk Level 2 (Contract)

Blue Star Partners LLC

$30 - $40

Chicago, IL

This role plays a key part in resolving technical issues escalated from Level 1 support, managing incident resolution, and supporting a wide range of tools and platforms. Ideal candidates will have excellent communication skills, a strong technical background, and the ability to thrive in a fast-paced, remote work environment.

30+ days ago
IT Service Desk Lead

Sargent & Lundy

$100010 - $144190

Chicago, IL

This role combines hands-on technical support with leadership responsibilities, including team management, process improvement, and coordination with other IT functions to deliver high-quality end-user support. Since 1891, we have provided comprehensive engineering, design, and consulting services for both traditional and renewable power generation, grid modernization, nuclear power, and more.

30+ days ago
IT Service Desk Manager

Sargent & Lundy

$100010 - $144190

Chicago, Illinois

1 day ago
Patient Service/Front Desk Coordinator

MyEyeDr.

$15 - $19.25

Oak Lawn, IL

Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients.

8 days ago
Service Desk Analyst - Remote (After Hours)

K2 Services

Chicago, IL

Identify, diagnose, and resolve all customer issues by using documented troubleshooting items such as a knowledge base, previously reported issues, colleague experience, or connecting the customer to an escalated level of support to properly resolve their issue. Exhibit a high degree of initiative, follow-through, and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced, meticulous work environment, and make decisions based on the results of research.

30+ days ago
Senior Deal Desk Analyst

Pantheon Systems, Inc

$83000 - $102000

Chicago, IL

Proven track record of executing and managing complex software deals through the full order lifecycle, from initial structuring through approvals, negotiation and close — including multi-product, multi-entity, or channel/partner deals. Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders.

30+ days ago
Service Desk Analyst

Redwood Logistics

$75000 - $85000

Chicago, IL

As a Service Desk analyst working within Shared Services (one of our entities),you will be responsible for delivering IT services and support to the entire Redwood enterprise, with on-site presence at our Chicago headquarters and Monterrey, Mexico office and a virtual presence across all our other North America locations. The actual base salary offered will depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the geographical location in which the applicant lives and/or which they will be performing the job.

30+ days ago
Deal Desk Analyst

Metropolis

$85000 - $95000

Chicago, IL

The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. This role is perfect for a highly analytical problem-solver who enjoys optimizing complex workflows, stress-testing financial models, and providing the actionable insights that drive executive decision-making.

30+ days ago
Data Center Technician

Google

Chicago, IL

From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.

5 days ago
Field Support Technician (L2) - Tinley Park, IL

Quadratic IT, LLC

Tinley Park, IL

You are MSP4's face at a client site: the person end users see, the person who closes the loop when a laptop won't boot, a printer stops talking to the network, or a new hire's workstation needs to be ready before they walk in the door. Endpoint-layer security hygiene: phishing triage, password hygiene conversations with users, lost or stolen device response, local admin cleanup, removable-media checks in CMMC-scoped environments.

2 days ago
IT Field Services Technician - Intermediate

The University of Chicago Medicine

Chicago, IL

Minimum three years' experience providing support of customer trouble tickets and effectively troubleshooting PC hardware and software problems over the telephone and/or in person required (using remote administration tools and on site) . Resolves service requests from the incident tracking system and ensures requests are handled in a timely, accurate, and efficient manner, using remote administration tools, when possible, to resolve the problem.

30+ days ago
Registered Behavior Technician (RBT)

North Shore Pediatric Therapy

Vernon Hills, IL

RBT Clinical Fellowship Student (ACC) Lead ACC Board Certified Behavior Analyst (BCBA) – For BCBA students, we help with restricted and unrestricted hours, test prep, and becoming a strong, compassionate clinician. Must have the physical stamina and mobility to actively engage with children, including sitting, standing, walking, bending, lifting up to 45 pounds, and effective visual and auditory communication.

30+ days ago
Field Technician

Northwest Mosquito Abatement District

Hoffman Estates, IL

Join the Northwest Mosquito Abatement District and help protect public health while gaining real-world field experience in biology, environmental science, and applied mapping. Throughout the summer, there will be learning opportunities available to those who demonstrate good work and are interested in joining specific lessons.

30+ days ago
Lawn Care Technician / Specialist

Naturescape

$20 - $27

Merrillville, IN

For the benefit of our employees, customers, and anyone who interacts with Naturescape, we are proud to be a drug-free workplace and provide safe and healthy working conditions at all of our branches. Whether you're explaining the benefits of aeration or discussing tree care, your ability to communicate clearly and kindly ensures our clients are happy, informed, and confident in the services you provide.

25 days ago
Field Service Technician - Memphis, TN

GLORY

$20 - $27

Chicago, Illinois

As a member of the GLORY Field Service team, you will be empowered to:· Directly manage all aspects of customer service and care with our clients · Independently troubleshoot and repair a variety of high-speed cash-handling equipment· Track and manage parts/tools· Stay abreast of changes in technical and functional elements of GLORY equipment. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.

30+ days ago
Field Service Technician - Northern MI

GLORY

$22.1 - $27

Chicago, Illinois

Education Level:· Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience · Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferredQualifications: · Excellent customer service and communication skill· Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication· Logical trouble shooting skills and capability to isolate problems at PCB or component level· Ability to effectively work with electric schematics, logic diagrams, mechanical drawings· AC/DC power distribution, and digital/analog circuitry· Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred· 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience· Hold a Valid Driver’s License· While some computer knowledge is required, this position is focused electro-mechanical repair. High, Medium and Low deductible through Blue Cross Blue Shield· Paid Parental Leave· MDLive – 24/7 Virtual Doctor plus a Nurse Line · Dental insurance· Vision insurance· FSA / Dependent Care· Voluntary Life Insurance· Basic Life insurance and AD&D – Company paid · Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid · Paid Vacation – start with a prorated amount of hours your first year depending on start date.

30+ days ago
Field Service Technician - Frisco City AL

GLORY

$20 - $27

Chicago, Illinois

Education Level:· Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience · Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferredQualifications: · Excellent customer service and communication skill· Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication· Logical trouble shooting skills and capability to isolate problems at PCB or component level· Ability to effectively work with electric schematics, logic diagrams, mechanical drawings· AC/DC power distribution, and digital/analog circuitry· Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred· 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience· Hold a Valid Driver’s License· While some computer knowledge is required, this position is focused electro-mechanical repair. High, Medium and Low deductible through Blue Cross Blue Shield· Paid Parental Leave· MDLive – 24/7 Virtual Doctor plus a Nurse Line · Dental insurance· Vision insurance· FSA / Dependent Care· Voluntary Life Insurance· Basic Life insurance and AD&D – Company paid · Short Term Disability / Long Term Disability / Employee Assistance Program – Company paid · Paid Vacation – start with a prorated amount of hours your first year depending on start date.

30+ days ago
Desktop Support Technician

Ovation Workplace Services

$45000 - $49000

Lake Zurich, IL

Provide first/second level contact and problem resolution for customer issues.b)Work with Third Party Vendors to remediate complex AV issues as needed.c)Provide timely communication on issue status and resolution.d)Maintain ticket updates for all reported incidents. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.

6 days ago
Desktop Support Technician

Compucom Staffing

$21 - $30.8

Oakbrook Terrace, IL

Perform service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. They ensure the proper day-to-day operation of applications and equipment and troubleshoot on-site software and hardware issues on laptops, desktops, tablets, smartphones and/or printers.

30+ days ago
Desktop Support Technician

CompuCom

$21 - $30.8

Oakbrook Terrace, IL

Perform service, repair and/or installation of computer products including system hardware and software, MFD printers, PC's, laptops, printers, cell phones, tablets, single and multi-processor servers, and wired/wireless networking. At CompucomStaffing (https://www1.jobdiva.com/portal/?a=xpjdnwd96pfzndejt5orrp7btv1uj90471yr05agwnk9h3kdkxgy44xuptw0m44x&compid=0#/) , you’re more than just a number.

30+ days ago
IT Systems Administrator

Middleground

Westchester, IL

The Systems Engineer is responsible for the continuous operation of all including personal computers, laptops, mobile devices, local and remote storage, telecommunications, printers, copiers, meeting room audio-visual support, desktop software support and network troubleshooting for clients. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and many more.

30+ days ago
Helpdesk Support Level II+

K2 Staffing

Oak Park, ILLINOIS

Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory . MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) .

30+ days ago
Customer Production Trainer

Canon USA & Affiliates

$54460 - $81550

Itasca, IL

Attend manufacturer/vendor technical seminars and communicate with sales executives, technicians, and customers concerning training, product support and technological changes, and. About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets.

4 days ago
Desktop Support

Diverse Linx

Valparaiso, IN

Performs Problem determination and resolution for End User Devices (including Equipment and Software issues), in accordance with the requirements of the End User Services and associated Service Levels. Supports Authorized Users and End User Devices and performs break/fix and refresh activities as required by Customer.

30+ days ago
Child Autism Support Specialist, Clinic-Based (Entry-level)

Gracent Pediatric Therapy

Woodridge, IL

RBT Clinical Fellowship Student (ACC) Lead ACC Board Certified Behavior Analyst (BCBA) – For BCBA students, we help with restricted and unrestricted hours, test prep, and becoming a strong, compassionate clinician. Must have the physical stamina and mobility to actively engage with children, including sitting, standing, walking, bending, lifting up to 45 pounds, and effective visual and auditory communication.

30+ days ago
Desktop Support

Worldwide Flight Services

Chicago, undefined

We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Strong desktop troubleshooting skills will be used to handle technical support request and determine root cause including diagnosing and resolving issues with PC’s, laptops, mobile devices, printers and peripherals.

19 days ago
Child Autism Support Specialist, Clinic-Based (Entry-level)

North Shore Pediatric Therapy

Lincolnwood, IL

RBT Clinical Fellowship Student (ACC) Lead ACC Board Certified Behavior Analyst (BCBA) – For BCBA students, we help with restricted and unrestricted hours, test prep, and becoming a strong, compassionate clinician. Must have the physical stamina and mobility to actively engage with children, including sitting, standing, walking, bending, lifting up to 45 pounds, and effective visual and auditory communication.

30+ days ago
IT Desktop Support

Summit Federal Services, LLC

Schiller Park, IL

The role focuses on resolving IT incidents and service requests raised through the IT Service Desk, ensuring high-quality and timely support to maintain business operations. The IT Deskside Support Analyst provides 1st and 2nd line technical support to business users and assists with IT-related activities across one or more local sites.

Today
IT Desktop Support Engineer

Sky System Inc

Deerfield, IL

Job Title: IT Desktop Support Technician Job Type & Location: Onsite || 1 Openings in Illinois (Deerfield) || Long-term contract (9 Months with possibility for extension) Job Requirements: Technical Minimum 2 to 4 years of strong experience providing IT Infrastructure field support which includes troubleshooting hardware, software, and operating system issues and problems and fixing the issues without impacting/violating the hardware warranty or customer security compliance requirements. Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.

23 days ago
Desktop Support

Masco Corporation

$24 - $27

Chicago, IL

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

30+ days ago

Chicago Help Desk Technician Jobs Overview

There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.

The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.

In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.

You can expand your search for computer jobs by checking out these similar positions:

About Working in Chicago, Illinois

If you're going to Chicago to experience "da Bears," deep-dish pizza, and windy streets, native Chicagoans say "fogetta 'bout it!" While these have made Chicago famous, you'll find many locals eating thin-crust, tavern-style pie. Plus, the city isn't on any list of the windiest cities in the U.S.—a local newspaper named it "The Windy City" after the Chicago elite's propensity toward boastfulness and self-promotion. And while the Chicago jobs list (hit jobs, that is) includes notorious mobsters from Chicago like Al Capone, John Dillinger, and Baby Face Nelson, linguists are noticing that the "Chicago accent" is disappearing.

However, there's a reason Condé Nast Traveler has named Chicago the "best big city in the U.S." Chicago is home to top universities, including Northwestern University, Wheaton College, and Valparaiso. And if you're looking for Chicago jobs, you can relocate to any one of the city's unique neighborhoods, such as North Center with its cozy Irish pubs and breweries or Uptown, the lively entertainment district. For those who want to live further out from the city, you can also find jobs in popular suburbs including Cicero, Oak Park, and Evanston.

Update Your Chicago Help Desk Technician Resume

Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.

How Much Do Help Desk Technician Jobs Pay in Chicago, Illinois?

Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Chicago, Illinois, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Chicago is $45,937 per year, which is 6% higher than the national average.

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