Chicago Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Chicago, Illinois
If you're going to Chicago to experience "da Bears," deep-dish pizza, and windy streets, native Chicagoans say "fogetta 'bout it!" While these have made Chicago famous, you'll find many locals eating thin-crust, tavern-style pie. Plus, the city isn't on any list of the windiest cities in the U.S.—a local newspaper named it "The Windy City" after the Chicago elite's propensity toward boastfulness and self-promotion. And while the Chicago jobs list (hit jobs, that is) includes notorious mobsters from Chicago like Al Capone, John Dillinger, and Baby Face Nelson, linguists are noticing that the "Chicago accent" is disappearing.
However, there's a reason Condé Nast Traveler has named Chicago the "best big city in the U.S." Chicago is home to top universities, including Northwestern University, Wheaton College, and Valparaiso. And if you're looking for Chicago jobs, you can relocate to any one of the city's unique neighborhoods, such as North Center with its cozy Irish pubs and breweries or Uptown, the lively entertainment district. For those who want to live further out from the city, you can also find jobs in popular suburbs including Cicero, Oak Park, and Evanston.
Update Your Chicago Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Chicago, Illinois?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Chicago, Illinois, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Chicago is $45,937 per year, which is 6% higher than the national average.
Find Your Next Chicago Help Desk Technician Job. Monster Can Help Get You Started
Are you prepared for a career in help desk technician? If so, set up your profile on Monster for free and begin clicking on those help desk technician jobs. When you sign up with us, you’ll receive custom job alerts and expert advice on how to negotiate your salary in Chicago, how to nail your job interview, and more.