New York City Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in New York City, New York
New York City's five unique boroughs—Manhattan, Brooklyn, Queens, the Bronx, and Staten Island—make up the largest city in the U.S. Known world-wide as "the Big Apple," NYC is home to the United Nations, Broadway, the Statue of Liberty, Central Park, and world-renowned museums like the Metropolitan Museum of Art, the Museum of Modern Art, and the American Museum of Natural History, among many others. These iconic institutions and landmarks are just a few of the reasons why NYC consistently ranks among the best cities in the world. Interested in working in the city that never sleeps? New York City is a global economic hub, which means you can find NYC jobs at one of the many Fortune 500 companies located here.
Looking to earn good pay at an NYC job? You're in luck—New York City has one of the highest average salaries in the country. And job opportunities in the area aren't just limited to the five boroughs—you can also find jobs in nearby cities such as New Rochelle, White Plains, and Yonkers.
Update Your New York City Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in New York City, New York?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in New York City, New York, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in New York City is $52,682 per year, which is 18% higher than the national average.
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