Raleigh Help Desk Technician Jobs Overview
There's nothing worse than a computer issue that brings your work to a halt. And nothing better than knowing that when you dial your company's helpline, that voice on the other end can resolve the problem. Help desk technician jobs are essential to keeping businesses running. They may be employed by companies in-house to help their customers and employees with computer issues. Outside firms can be hired to provide help desk services as well.
The Bureau of Labor Statistics (BLS) estimates that help desk technician jobs, also called computer support specialist jobs, will see an 8% growth over the next 10 years. In particular, the healthcare industry is expected to need more help desk technicians as IT use increases and becomes more complex in healthcare settings.
In addition to assisting computer users, help desk technicians may also have maintenance responsibilities including file back-ups, and they may be involved in training programs for users. Being a help desk technician is ideal for someone with computer skills who likes working with people.
You can expand your search for computer jobs by checking out these similar positions:
About Working in Raleigh, North Carolina
Raleigh began as a city with a plan. It's the only state capital that was specifically planned as a capital. That tradition continued in the 1950s when state and local governments, nearby universities, and local businesses came together to boost Raleigh's economy. The result was Research Triangle Park, a high-tech research and development hub that is now home to more than 300 companies that provide 55,000 Raleigh jobs to residents.
That's good news for graduates looking for jobs in Raleigh. In fact, WalletHub puts Raleigh on its list of the best places to start a career. And your new neighbors will probably be pretty smart—Raleigh is not only home to North Carolina State University, University of North Carolina Chapel Hill, and Duke University, but more than 50% of Raleigh residents have a bachelor's degree or higher. If you're looking for jobs in Raleigh, be sure to include the nearby cities of Chapel Hill, Durham, and Cary.
Update Your Raleigh Help Desk Technician Resume
Does your resume present you as the ideal person to hire for a help desk technician job? Monster has a sample help desk resume for you to look at, along with some general resume writing tips. Add a cover letter to your application package to let employers know that your skills are what they're looking for. We have sample cover letters and cover letter writing tips to help.
How Much Do Help Desk Technician Jobs Pay in Raleigh, North Carolina?
Got money on your mind? You should! Make sure you’re getting paid what you’re worth. Our Salary Tools can help you understand what you can expect to make in help desk technician jobs in Raleigh, North Carolina, as well as the skills that can boost your value and what the next steps in your career might be. Right now, the median help desk technician pay in Raleigh is $39,995 per year, which is 8% lower than the national average.
Find Your Next Raleigh Help Desk Technician Job. Monster Can Help Get You Started
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