Supervise and provide support for the Assistant Director of Residence Life & Housing and Area Coordinator of Residence Life & Housing; Lead recruitment, selection, on-boarding and retention efforts for professional and student staff; Create and maintain an overall strategic plan for the student residential experience and housing utilization; Ensure that learning outcomes and goals for the residential experience are achieved through a programming and assessment plan; Plan and facilitate RA selection and training; Hold weekly meetings with Residence Life & Housing staff; Evaluate all members of the Residence Life & Housing team, including goal setting; Supervise the planning of special events such as the RLO Banquet and RA & RD Appreciation; Provide crisis counseling referral, as needed; Provide direct supervision to 5 Residence Directors and meet regularly with student staff; Provide support for students with roommate conflicts, relationship issues, and other issues not requiring psychotherapy; Develop, implement, and periodically review housing and residence life policies and procedures; Provide ongoing in-service training for the Residence Life & Housing staff during meetings and retreats; Attend weekly meetings with Student Life Staff; Provide leadership for residence hall maintenance, renovation, and capital improvements efforts through collaboration with Facilities Management, architects, contractors and other campus partners; Develop, manage, and oversee department operating and capital budgets; Ensure successful execution of housing placement and room selection; Oversee all housing occupancy management processes;Develop and maintain residence life emergency response protocols; Develop and implement risk management practices within residential communities; Develop communication strategies for families regarding residential matters; Coordinate and utilize assessment data to inform strategic planning, policy development and program improvements within department; Participate in on-call rotation; Demonstrate an appreciation for and sensitivity to an inclusive academic community, fostering a welcoming environment for students, faculty, and staff from all social, economic, cultural, ideological, racial, and ethnic backgrounds. Assist with special projects such as, but not limited to new student orientation and cooperative programming with division and campus partners; participate as a team member in all aspects of Student Life; Represent Residence Life & Housing on institutional committees and working groups; Collaborate with Admission, Facilities Management, Counseling, Accessibility Services; Public Safety, Campus Activities, Dining Services, and Academic Affairs to support student success; Contribute to the overall success of the department by performing all other essential duties and responsibilities as assigned.