OTHER

FEED

UNKNOWN

Compensation Type: Hourly Highgate Hotels: Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. 800 Roundwood DrScarborough, ME04074 Overview: The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Compensation Type:
Hourly

Highgate Hotels:
<p style="margin:0px;text-align:justify">Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</p><p style="margin:0px;text-align:justify"> </p><p style="margin:0px;text-align:justify">With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</p><p style="margin:0px;text-align:justify"> </p><p style="margin:0px;text-align:justify">With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. <a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C08397daeb6684ca2868a08de13378788%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C638969326404601996%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=39SvwOkJFT6pAz%2BxFnuPUy4ahrifs1n1OVup9zglLGs%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com</a></p>

Location:
<p style="margin:0px"><img alt="RI Portland Scarborough - PWMRI" src="https://highgate.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=542506&hashed=-1223605872"/></p><p style="margin:0px"> </p><p style="margin:0px">Residence Inn Portland/Scarborough</p><div class="ellipsis" id="AddressStreet1">800 Roundwood Dr</div><div class="ellipsis">Scarborough, ME04074</div>

Overview:
<p style="margin:0in 0in 0pt">The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.</p>

Responsibilities:
<ul><li><div style="color:#000000">Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Review Front Office log and Trace File daily.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Answer inquires from guests regarding restaurants, transportation, entertainment, etc.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Follow all cash handling and credit policies.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Be aware of all rates, packages and special promotions as listed in the Red Book.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Be familiar with all in-house groups.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Be aware of closed out and restricted dates.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Be familiar with hospitality terminology.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Have knowledge of emergency procedures and assist as needed.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Handle check-ins and checkouts in a friendly, efficient and courteous manner.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Use proper two-way radio etiquette at all times when communicating with other employees.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Be able to complete a bucket check, room rate verification report, and housekeeping report.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Balance and prepare individual paperwork for closing of shift according to hotel standards.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Maintain and market promotions and guest programs.</div></li><li><div style="color:#000000;font-family:'verdana' , sans-serif;font-size:9pt">Maintain a clean work area.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:11pt">Assist guests with safe deposit boxes.</div></li></ul>

Qualifications:
<ul><li><div style="color:#000000">College course work in related field helpful.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:10pt">Experience in a hotel or a related field preferred.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:10pt">High School diploma or equivalent required.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:10pt">Computer experience required.</div></li><li><div style="color:#000000;font-family:'times new roman' , serif;font-size:10pt">Customer Services experience preferred.</div></li><li><div style="color:#000000">Flexible and long hours sometimes required.</div></li><li><div style="color:#000000">Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</div></li><li><div style="color:#000000">Ability to stand during entire shift.</div></li><li><div style="color:#000000">Maintain a warm and friendly demeanor at all times.</div></li><li><div style="color:#000000">Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</div></li><li><div style="color:#000000">Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</div></li><li><div style="color:#000000">Must be able to multitask and prioritize departmental functions to meet deadlines.</div></li><li><div style="color:#000000">Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</div></li><li><div style="color:#000000">Attend all hotel required meetings and trainings.</div></li><li><div style="color:#000000">Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</div></li><li><div style="color:#000000">Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.</div></li><li><div style="color:#000000">Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</div></li><li><div style="color:#000000">Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</div></li><li><div style="color:#000000">Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</div></li><li><div style="color:#000000">Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.</div></li><li><div style="color:#000000">Must be able to cross-train in other hotel related areas.</div></li><li><div style="color:#000000">Must be able to maintain confidentiality of information.</div></li><li><div style="color:#000000">Must be able to show initiative, including anticipating guest or operational needs.</div></li><li><div style="color:#000000">Perform other duties as requested by management.</div></li></ul><p style="margin:1em 0px"> </p>

Residence Inn Portland/Scarborough

Guest Services Agent

Asset Management

Communication Skills

Computer Systems

Customer Support/Service

Emergency Procedures

Establish Priorities

Hospitality and Tourism

Housekeeping/Cleaning

Identify Issues

Investment Management

Multitasking

Order Delivery

PBX Operator

Problem Solving Skills

Productivity Management

Promotional Programs

Real Estate

Regulations

Restaurant

Revenue Growth

Revenue Management

Time Management

Two Way Radio

[AW]-iCims

The Edgewater Inn in Old Orchard Beach, Maine sits oceanfront on the sparkling Atlantic in the center of seven miles of gently sloping sand beach, close to downtown Old Orchard Beach amenities. Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team.

<p><strong>Company Intro</strong></p><p>Are you a hospitality professional with a strong work ethic who enjoys working with people? Are you looking for an exciting opportunity to join a dynamic team at Lafayette Hotels? If you answered yes, we want to hear from you!</p><p>Lafayette Hotels, a renowned family-owned and operated company with over 30 hotels and restaurants throughout Maine and New Hampshire, is seeking friendly, guest focused individuals to join our team. With properties in stunning locations such as Maine's Acadia National Park, the Southern Maine Beaches, and New Hampshire's White Mountains, Lafayette Hotels offers a perfect blend of work and adventure.</p><p><em>www.visitlafayettehotels.com</em></p><p><strong>Job Summary</strong></p><p>Our housekeeping team is responsible for the cleanliness of our hotel.  As a housekeeper, your primary focus will be the cleanliness and presentation of our hotel guest rooms and common areas. Our housekeeping team's goal is to make a great first impression to our guests with a freshly cleaned and prepared guest room. </p><p><strong>Daily Duties</strong></p><ul><li>Perform general cleaning tasks such as vacuuming, dusting, sanitizing bathrooms, mopping floors, changing linens and making beds</li><li>Ensure guest room is spotlessly clean upon arrival</li><li>Restock in room guest supplies</li><li>Respond to guest requests quickly with a smile :)</li><li>Maintain a good pace and meet the daily expected number of rooms cleaned</li><li>Report room issues to front desk and maintenance department so they can be fixed</li><li>Provide support to the team to achieve common goals</li></ul><p><strong>Requirements & Qualifications</strong></p><ul><li>Punctual: consistently available to work scheduled shifts</li><li>Strong attention to detail </li><li>Strong customer service </li><li>Previous cleaning experience is advantageous, but not required</li><li>Regular lifting/carrying up to 25lbs and frequent lifting of small objects weighing less than 10 pounds frequently</li><li>Ability to stand and walk for up 8+ hours </li><li>Regular bending & crouching </li><li>Regular pushing of carts up to 50lbs</li><li>Ability to see clearly with or without corrective wear</li><li>Have a basic comprehension of spoken and written English</li><li>Some weekend availability, when we are busiest, is generally required in the hospitality industry</li></ul><p><em>Lafayette Hotels is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.</em></p><p>The Edgewater Inn in Old Orchard Beach, Maine sits oceanfront on the sparkling Atlantic in the center of seven miles of gently sloping sand beach, close to downtown Old Orchard Beach amenities.</p><h3>Salary</h3>$17.00 - $19.00 per hour<h3>Benefits</h3>Bonus pay, Flexible schedule, Paid time off, Health insurance, Dental insurance, Vision insurance, Life insurance, 401(k) matching, Employee discount, Paid training, Profit sharing<h3>Job Type</h3>Full time, Part time<h3>Schedule</h3>Weekend availability, Holidays, Day shift, Monday to Friday

The Edgewater

Housekeeper

Cleanroom

Detail Oriented

English Language

Lift/Move 25 Pounds

Lift/Move 50 Pounds

workstreamftpin

As a Maintenance Technician, you'll travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

HOUR

<div class="content-intro"><p><strong>About the Company</strong><strong><br/></strong>We're a vacation rental company where great people create exceptional experiences. From our humble beginnings with a simple idea, we've grown into a trusted industry leader delivering genuine hospitality to every guest. What sets us apart isn't just our advanced technology or high property standards, but our culture of doing things the right way, building trust, and supporting each other as a team. When you join Casago, you're not just taking a job—you're becoming part of a company that values your contributions, invests in your growth, and gives you the opportunity to make a real impact on the homeowners and guests we serve every day.</p></div><p><strong>About This Job</strong></p><p>As a Maintenance Technician, you'll travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. This role involves coordinating with third-party vendors, participating in on-call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. Perfect for someone who enjoys variety, problem-solving, and takes pride in keeping properties in top condition while providing excellent customer service.</p><p><strong>Compensation</strong></p><ul><li>$27 - $30 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.</li><li>Up to $100 per month car allowance for eligible employees.</li><li style="font-weight:400">More benefits and company perks information below.</li></ul><p><strong>Essential Job Functions</strong></p><ul><li>Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market. </li><li>Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections.</li><li>Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing.</li><li>Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets.</li><li>Negotiate, and maintain working relationships with third-party vendors.</li><li>Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency, and annual cost.</li><li>Be part of an on-call coverage rotation within the maintenance team to address urgent issues.</li><li>Establish and maintain open and regular communication and collaborative relationships with team members and management team.</li><li>Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues. </li><li>Maintain hot tubs as needed - we offer on-site training.</li><li>Collect and remove trash and debris.</li><li>Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs.</li><li>Coordinate with third-party service providers.</li><li><em>Other duties as assigned because every day is different in hospitality!</em></li></ul><p><strong>Skills + Qualifications</strong></p><ul><li>Experience working in hotel, hospitality, vacation or similar industry is highly preferred.</li><li>2 years of basic property maintenance experience is highly preferred.</li><li>Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills</li><li>Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.</li><li>Excellent time management skills with the ability to change activity frequently and cope with interruptions.</li><li>Highly responsive and reliable. </li><li>This role involves frequent travel between worksites, so reliable personal transportation is essential.</li><li>Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.</li><li>Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.</li><li>Comfortable talking to people—online or in person—and being able to share information in a way that's clear, thoughtful, and represents the company in a positive way always.</li></ul><p class="p1"><strong>Workplace Environment + Physical Requirements</strong></p><ul><li>Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.</li><li>We're in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.</li><li>Reliable transportation required.</li><li>Regular travel within the locally assigned market and / or region.</li><li>Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.</li></ul><p><strong>Benefits + Perks</strong></p><ul><li class="li2">Health/dental/vision insurance based on hours worked</li><li class="li2">Employer Sponsored & Voluntary Supplemental Benefits based on hours worked</li><li class="li2">401K retirement savings plan with immediate 100% company match on the first 4% you contribute</li><li class="li2">Health & Dependent Care Flexible Spending Accounts based on hours worked</li><li class="li2">Paid Vacation & Sick Time</li><li class="li2">Employee Assistance Program (EAP)</li><li class="li2">Employee Discounts</li><li class="li2">Please visit our <a href="https://www.vacasa.com/go/benefits-summary" rel="nofollow">careers page</a> to review our full benefits offerings</li></ul><div class="content-conclusion"><p><em>Casago</em><em> is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We do not discriminate against applicants based upon race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or other classes protected by applicable law. Veterans are encouraged. </em><em>Casago</em><em> is committed to maintaining a safe and productive work environment. Possession, use, or being under the influence of alcohol or illegal drugs in the workplace is prohibited.</em></p><p><em>Some positions may require that you drive a personal vehicle and/or company vehicle for work purposes. Employees who are required to drive a personal vehicle must have reliable transportation, a valid driver's license, and be at least 18 years of age. Employees who are required to drive a company vehicle must have a valid driver's license, be at least 21 years of age, and have been a licensed driver for no less than 3 years.</em></p><p><em>An offer of employment for this role will be contingent upon the successful completion of </em><em>a background check and / or </em><em>an OFAC screening</em><em>, country dependent. </em></p></div>

Vacasa

Maintenance Technician

Alliance/Partner Marketing

Carpentry

Dental Insurance

Driver's License

Electrical Engineering

Follow Through

General Handyperson

HVAC

Laundry

Maintenance - Appliances

Maintenance - Electrical

Maintenance - HVAC

Maintenance - Plumbing

Maintenance Services

Metrics

Mobile Applications

Negotiation Skills

On Call

Painting (Facilities and Maintenance)

Plumbing

Preventative Maintenance

Property Maintenance

Property Rentals

Rentals

Team Player

Vision Plan

Waste/Garbage/Recycle Collection

Wi-Fi

Willing to Travel

GreenHouseAPI

PART_TIME

Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club//Goose Rocks Beach House, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

<p>The Kennebunkport Inn is a historic, charming, and upscale hotel located just steps from all the shops and restaurants in Dock Square. We are seeking a dynamic, personable individual to be the nighttime face and personality of our property who guests, locals and tourists alike can turn to for answers, advice, and assistance after the rest of our staff have left for the day. <strong>While this position is based out of the Kennebunkport Inn, this role will be responsible for all incoming overnight guest needs of the resort collection.</strong></p><p>The selected candidate will be a respected member of our team as well as a highly visible and essential part of every guest’s experience. From checking in late-arriving guests and taking reservations over the phone to resolving customer service challenges and maintenance issues, this position requires exceptional verbal communication skills and a positive attitude.</p><p>After guests have retired for the evening, you will review the billing receipts for all registered guests to make sure all charges are correct. We will provide step-by-step instruction and training to handle all accounting-related responsibilities with confidence.</p><p>Whether you’re just beginning your hospitality career and want to acquire a wide range of experience or you’re a seasoned customer service professional seeking a position you can truly call your own, we welcome all applications. The ideal candidate will take a personal interest in every guest’s satisfaction and remain calm and cheerful in challenging situations. If this sounds like you, we’d love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Use PMS to review property occupancy levels.</li><li>As the sole representative for the company during overnight shifts, take full responsibility of the security of premises and act as property leader in case of emergency. Act promptly to notify emergency services and upper management if an issue arises.</li><li>Conduct property walk-throughs and inspect all public spaces to ensure safety, cleanliness, and security.</li><li>Problem solve to correct small maintenance and housekeeping inquiries, such as assisting with TVs, heat and air conditioning, replacing of remote batteries, delivering additional linens, etc.</li><li>Communicate a thorough report of overnight happenings to daytime team members.</li><li>Provide telephone services for guests, vendors, and all incoming inquiries and direct calls to the appropriate personnel.</li><li>Adhere to all provided KRC service scripts when addressing guests in person or over the phone.</li><li>Greet and welcome all guests in a professional and hospitable manner. Interact with guests in a respectful, cheerful, and polite manner. Engage to ensure we are meeting all guests’ needs.</li><li>Build welcome packets and issue keys as assigned.</li><li>Direct guests as they arrive onto property accordingly.</li><li>Check in guests upon arrival and securely provide them with a room key. Communicate all necessary property and area information for them to have a successful stay.</li><li>Verify guests' identification upon check in and as needed upon room key requests.</li><li>Verify guest payment method at check in and check out. Complete the necessary authorization upon check in, and final processing of payment upon check out.</li><li>Have full knowledge of all parking options on property.</li><li>Be informed of all events taking place on property.</li><li>Assist guests in getting luggage to their rooms. Work closely will drivers and front desk agents to maximize guest experience.</li><li>Be fully knowledgeable of guest charges and fees and be able to explain fees and charges to guests.</li><li>Monitor guest accounts and post necessary charges as they occur. Monitor guest room charges posted by the restaurant and through group events.</li><li>Review accounts and charges with guests during the checkout process. Print a final folio/invoice for guests review prior to collecting final payment and answer any billing questions.</li><li>Monitor and assign rooms in guest services system as reservations come in. Advise housekeeping staff when rooms have been vacated and are ready for cleaning.</li><li>Working knowledge of all rates, packages, groups, and booking restrictions.</li><li>Have a thorough working knowledge of hotel guest services/property management system.</li><li>Awareness of guestroom availability.</li><li>Inspect guest rooms for arrival.</li><li>Review administered reports daily, such as in-house rooming list, arrivals and departures.</li><li>Communicate closely with other departments, such as when a guest reports a maintenance work order or housekeeping issue to be addressed. Use Whistle to submit maintenance tickets and monitor cross-departmental communication during shift.</li><li>Receive and expedite all guest messages, packages, and mail received.</li><li>Make and confirm reservations over the phone as staffing allows and when the reservations department is not available. Work closely with centralized reservations team to align on room deposits, specialty reservations, VIPs, and groups.</li><li>Interdepartmental communication via email and Microsoft teams</li><li>Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Work closely with concierge when appropriate and necessary.</li><li>Monitor completion of Front Office shift reports/communication daily.</li><li>Maintain the lobby, sitting areas, and front desk area, ensuring beverage and snack stations are replenished and clean. Fix any uncleanliness, waste, newspapers/brochures, etc.</li><li>Set up signage for events and prepare areas for programming or activities functions.</li><li>Assist Guest Service Manager with inventory of breakfast/housekeeping dry good, ordering, and placing away orders.</li><li>Handle and oversee all lost and found inquiries, following proper guidelines. Work with housekeeping to ensure all items are reported, logged, and returned to the guest as soon as possible.</li><li>Securely retain guests' valuables in hotel safes or safe-deposit boxes as requested.</li><li>Responsible for safekeeping and issuance of managerial keys.  </li><li>Responsible for safety and handling of department banks and any cash drawers. Count bank /with witness upon shift turnover. Ensure cash and any bank keys remain secure for duration of shift.</li><li>Post and drop/deposit all incoming revenue per shift.</li><li>Attend departmental meetings and training sessions as required. Assist in training new staff as requested.</li><li>Review amenity orders for incoming arrivals. Make amenity deliveries to guest rooms as required.</li><li>Set up continental-style breakfasts and breakfast delivery service for guests</li></ul><p> </p><p><strong>About Kennebunkport Resort Collection: </strong>The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club//Goose Rocks Beach House, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory. </p><p><strong> </strong></p><p><strong>KRC is proud to offer competitive wellness options and perks for both Part Time and Full Time employees; </strong></p><ul><li>Employer-subsidized medical, dental, and vision insurance</li><li>Company-funded $25K in complimentary life insurance and $1K/mo. in disability</li><li>Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options</li><li>Additional Health & Wellness benefits including prescription and gym membership discounts</li><li>Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals</li><li>Flexible and understanding work-life equality</li><li>Family Matters Program of 3+ months paid parental leave for new parents</li><li>401k employer match, up to 4% of salary</li><li>Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments</li><li>Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations</li><li>Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations</li><li>Gold Card annual complimentary restaurant allowance for managers</li><li>Discounted lodging rates from New England Inn & Resort Association partners</li><li>Pathways for growth and professional development including training and tuition reimbursement</li><li>Relocation assistance to temporary employer housing</li><li>Incentive opportunities for both hourly and managerial roles</li><li>Supportive, open workplace culture</li><li>Company-funded Employee Assistance Program for life and mental health resources</li></ul><p><strong> </strong></p><p><strong>Why Join our team? </strong>Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.</p><p>As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.</p><p>Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.</p><p> </p><p><strong>Ready to learn more? </strong>Visit us online at <a href="http://www.kennebunkportresortcollection.com" rel="noopener nofollow noreferrer" target="_blank">www.kennebunkportresortcollection.com</a> and explore our parent company, EOS Hospitality at <a href="http://www.eoshospitality.com" rel="noopener nofollow noreferrer" target="_blank">www.eoshospitality.com</a> for more information about the amazing ways we’re making a difference.</p>

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Hospitality Jobs in Cumberland, GA

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