Hospitality & Customer Service Talent Pool Anne Arundel Workforce Development Corporation (AAWDC)Hospitality & Customer Service Talent PoolLinthicum Heights, MDBy applying, you are entering our Hospitality & Customer Service Talent Network. You may be contacted regarding interviews, training, or credential opportunities
Senior Project Manager- Hospitality Industry Expert- Commerce & Omni Channel Domain Capgemini SESenior Project Manager- Hospitality Industry Expert- Commerce & Omni Channel DomainColumbia, MD$82,082–$233,740 / yearThis role is responsible for driving end‑to‑end Project delivery-including digital commerce transformation, guest experience enhancement, property‑based technology modernization, and integrated omni‑channel capabilities across mobile, web, in‑property, and partner platforms. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Remote - Customer Care – Travel & Hospitality Destination CareersRemote - Customer Care – Travel & HospitalityBaltimore, MarylandRemote$40,000–$70,000 / yearKey Responsibilities:Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetings Requirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not required What We Offer:Flexible, remote work environmentFull training and access to industry resources and toolsSupportive team culture and mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersPersonal and professional development opportunities $40,000 - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & HospitalityJob Type: Flexible Schedule | Remote Work About Us:We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Senior Project Manager Hospitality Group Saul Centers IncSenior Project Manager Hospitality GroupBethesda, MD$138,000–$150,000 / yearInteract with CapEx team peers, Chief Engineers, General Managers, and other operational management team members as required to assist them with enhancement of their knowledge in Capital Planning and Project Management and with the accomplishment of their Goal Plans. • Manage capital projects as directed by AVP, including some or all aspects of traditional project management, such as budgeting, bidding, plan review, and design oversight, field supervision, quality control, specification compliance, punch-out financial management, etc.
NewVIP Hospitality Casino Host Caesars Entertainment IncVIP Hospitality Casino HostBaltimore, MD$50,000–$55,000 / yearJOB SUMMARY: As a member of the Casino Marketing team, the role of the VIP Host is to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions.
Online | Customer Service Hospitality – Reservations | Entry Level Aisles & AbroadOnline | Customer Service Hospitality – Reservations | Entry LevelBaltimore, Maryland$45,000–$65,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
Teacher Vocational- Hospitality and Tourism Baltimore City Public SchoolsTeacher Vocational- Hospitality and TourismBaltimore, MDRequired: Bachelor's Degree or higher in Career and Technology Education or in the career area to be taught OR Bachelor's Degree or higher and 2 years of occupational experience in the career area to be taught OR Associate's Degree in the career area to be taught and 2 years of occupational experience in the career area to be taught OR High School Diploma or equivalent and 3 years of occupational experience in the career area to be taught. Carries out a variety of student monitoring and control activities, and provides instructional and leadership services that prepare students with the related academic, critical thinking, computer technology, work place readiness and technical skills essential to pursuing careers career pathways in Hospitality and Lodging Management and related services.
Hospitality Area Manager AMR US INCHospitality Area ManagerRockville, MDAMR US is hiring an experienced Area Manager to lead operations across our Hospitality Division supporting restaurants, hotels, cinemas, social clubs, private clubs, and other premium guest-facing environments. You will oversee direct staff supervision, subcontractor management, quality control inspections, account startups, and serve as the primary liaison between our clients and field teams.
Hospitality Manager Landing Platform LLCHospitality ManagerSilver Spring, MDYou will oversee reservations made through Landing's platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple channels, and report on market performance to your Hub Manager. Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality - you know how to operate when guests dont wait.
Hospitality Manager LandingHospitality ManagerSilver Spring, District of ColumbiaYou will oversee reservations made through Landing’s platform as well as OTA partners like Airbnb and Booking.com , build relationships with property partners, resolve member issues across multiple channels, and report on market performance to your Hub Manager. Background in hotel operations, short-term rental management, vacation rental portfolio management, or high-volume hospitality - you know how to operate when guests don't wait.
NewHospitality Manager – Quick Serve, Baltimore Convention Center CenterplateHospitality Manager – Quick Serve, Baltimore Convention CenterBaltimore, MarylandThe Hospitality Manager- Quick Serve is responsible for all aspects of Quick Serve (concessions) operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering. The Hospitality Manager- Quick Serve will develop, communicate and implement seasonal and long-term business strategies to drive Quick Serve sales revenue and meet or exceed the unit’s overall financial goals.
NewSecurity officer - night shift - hospitality site Signal of Baltimore-474Security officer - night shift - hospitality siteGlen Arm, MD$17–$18.50 / hourSignal provides dedicated security services for high-value areas including offices, courtyards, and hospitality sites. We value team members who exhibit our core values, meet established deadlines, and communicate effectively with supervisors and clients alike.
Hospitality Supervisor - William F. Bolger Center AramarkHospitality Supervisor - William F. Bolger CenterPotomac, MDThis role provides hands‑on leadership to Guest Services Agents, supports service recovery, and serves as a key point of escalation during assigned shifts. As a visible leadership presence, the Front Desk Supervisor bridges the gap between front‑line staff and management, providing real‑time coaching, guidance, and decision‑making during assigned shifts.
Hospitality Team Member Jiffy LubeHospitality Team MemberLaurel, MD$18.25–$20.25Jiffy Lube is a great place to work if you love working with your hands, learning how to work on cars, and want to grow a career in the automotive field. A Jiffy Lube Hospitality Team Member performs guest service duties, including: Greeting customers and creating a welcoming atmosphere.
Hospitality Management Adjunct Instructor Pool Howard Community CollegeHospitality Management Adjunct Instructor PoolColumbia, MDFor our current compensation rates, visit: https://www.howardcc.edu/about-us/offices/departments/human-resources/index.html. Due to HCC policy, only employees living in states contiguous to Maryland (which include Virginia, West Virginia, Washington D.C., and Pennsylvania) are eligible for work at HCC.
Hospitality Team Member (Nights) YR Chick-fil-AHospitality Team Member (Nights) YRCockeysville, MD$15–$17Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment. A Chick-fil-A team member performs guest service duties including greeting customers, taking customer orders, and completing transactions on the cash register.
Hospitality Team Member (Days) Chick-fil-AHospitality Team Member (Days)Cockeysville, MD$15–$17Chick-fil-A York Road & Hunt Valley are high-energy, fast-paced, quick-serve, customer-focused restaurants serving the Cockeysville, Lutherville-Timonium & Hunt Valley communities. Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment.
NewHospitality Team Member (Nights) HV Chick-fil-AHospitality Team Member (Nights) HVCockeysville, MD$15–$17Chick-fil-A Hunt Valley Towne Centre is a high-energy, fast-paced, quick-serve, customer-focused restaurants serving the Cockeysville & Hunt Valley communities. Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment.
Hospitality Worker II - William F. Bolger Center AramarkHospitality Worker II - William F. Bolger CenterPotomac, MDThe Hospitality Worker II is responsible for ensuring guest satisfaction by booking reservations, assisting with guest needs, and resolving or escalating any guest concerns or issues. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Outside Sales - Hospitality Staffing Personnel PlusOutside Sales - Hospitality StaffingBaltimore, MD$115,000–$160,000 / yearThe Outside Sales Representative is responsible for creating sales, establishing and maintaining both client and referral relationships, curating a steady pipeline of active opportunities, and consistently hitting the established monthly sales quota. Your Contribution to Personnel Plus: Client Relationships: Establish and maintain revenue-generating relationships with decision-makers across food service, healthcare, hospitality, manufacturing, and light industrial industries throughout Baltimore and DC.
Hospitality Aide FutureCareHospitality AideArnold, MarylandFull timeCareer Growth Ladder available after you’ve obtained your GNA license that will give you an opportunity to advance your career through ongoing training and support to obtain a certification to become as a Certified Medication Aide (CMA), a Licensed Practical Nurse (LPN), or a Registered Nurse (RN). At FutureCare our Hospitality Aides work as an integral part of the nursing support department to ensure our residents are receiving the proper care to promote good health and well-being.
Program Lead, Hospitality & Events T. Rowe PriceProgram Lead, Hospitality & EventsBaltimore, MarylandAs a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. Applies working and conceptual knowledge of facilities management and hospitality operations to independently manage a range of assignments, coordinate processes and information effectively, and recommend process improvements where appropriate.
Part-Time Faculty Hospitality Management Instructor Montgomery CollegePart-Time Faculty Hospitality Management InstructorRockville, MDThe Montgomery College, Rockville, is currently accepting applications for possible openings as a part-time faculty member teaching in Food Production Labs, Hospitality Law, Food and Beverage Cost Control, Supervision and Leadership, and other courses related to hospitality management. We are seeking an enthusiastic and dedicated teacher who exhibits a high degree of professionalism, a strong commitment to our students, and demonstrates the ability to motivate and educate in an engaging manner.
Regional Sales Director, Hospitality Standard Textile Co IncRegional Sales Director, HospitalityMDThe Regional Sales Director must be highly skilled in navigating customer relationships, cross-functional collaboration and delivering results defined by our sales growth strategy for existing and emerging markets. Aligns regional sales team objectives with BU strategy through active participation in Business Unit strategic planning, sales strategy execution, forecasting, sales resource planning, and budgeting.
Client Partner (Hospitality, Travel, Retail) BLEND360Client Partner (Hospitality, Travel, Retail)Columbia, MD$250,000–$300,000 / yearProven executive leadership experience with the ability to influence and align client C-suite and senior stakeholders as well as internal Blend360 leaders around long-term client objectives; a track record of guiding clients through complex transformations is highly valued. The Client Partner brings deep competency in AI strategy and transformation and has the executive presence and leadership acumen to guide both client executives and internal Blend360 leaders toward shared, sustainable outcomes.
NewHospitality Aide FutureCare Health and Management CorpHospitality AideArnold, MDCareer Growth Ladder available after you've obtained your GNA license that will give you an opportunity to advance your career through ongoing training and support to obtain a certification to become as a Certified Medication Aide (CMA), a Licensed Practical Nurse (LPN), or a Registered Nurse (RN). At FutureCare our Hospitality Aides work as an integral part of the nursing support department to ensure our residents are receiving the proper care to promote good health and well-being.
Hospitality Catering Chef- Northwest Stadium Compass Group North AmericaHospitality Catering Chef- Northwest StadiumHyattsville, MDFounded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.
Premium Hospitality Runner - Northwest Stadium Compass Group North AmericaPremium Hospitality Runner - Northwest StadiumHyattsville, MDFounded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country. From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences.
Remote Travel Customer Service Representative Vacation AdvertiserRemote Travel Customer Service RepresentativeWashington, District of ColumbiaRemoteAs a Remote Customer Service Representative, you'll learn how to assist clients with planning memorable travel experiences while developing valuable customer service and communication skills. Whether you're beginning a new career journey or looking for a flexible remote opportunity, comprehensive training and ongoing mentorship are provided to help you develop valuable travel industry knowledge.
Hotel Front Desk- Part Time RRI West ManagementHotel Front Desk- Part TimeRockville, MarylandThis position is critical to ensure quality service to our guests and upholding customer service satisfaction, while working with hotel team members, maintaining room quality as well as the safety and security of the hotel. The Front Desk Guest Service Representative (GSR) is responsible for maintaining positive guest interactions while consistently and courteously responding to their needs, requests, necessary service transactions and tasks.
NewHotel Front Desk Associate Tbest Services incHotel Front Desk AssociateBelcamp, MD$19This role handles guest check-ins and check-outs, reservations, phone calls, payments, guest requests, and communication with housekeeping and management. TBest Services Inc. is seeking a professional and customer-focused Hotel Front Desk Associate for our hospitality client in the Belcamp / Bel Air, MD area.
Online - Customer Coordinator – Booking Hotels Destination CareersOnline - Customer Coordinator – Booking HotelsBaltimore, Maryland$40,000–$70,000 / yearKey Responsibilities:Assist clients in selecting and booking hotel accommodationsProvide accurate information on hotel amenities, pricing, and availabilityRespond promptly and professionally to client inquiries via phone, email, or online chatMaintain detailed and accurate records of client interactions and bookingsCollaborate with team members to ensure seamless client experiencesStay updated on hotel offerings, travel trends, and industry changesAttend virtual training sessions and team meetings Requirements:Strong communication and customer service skillsFriendly, professional demeanor and positive attitudeComfortable working independently and managing time effectivelyBasic computer skills and a reliable internet connectionInterest in travel and helping clients plan memorable staysPrevious experience in customer service, hospitality, or sales is a plus but not required What We Offer:Flexible, remote work environmentFull training and access to industry resources and toolsSupportive team culture and mentorshipIncome-earning possibilities based on performanceExclusive travel discounts and perks through industry partnersPersonal and professional development opportunities $40,000 - $70,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us:We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Entry Level | Work From Home- Hotel Coordinator Destination CareersEntry Level | Work From Home- Hotel CoordinatorBaltimore, MarylandRemote$40,000–$60,000 / year60,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title:Work From Home-Online Hotel Coordinator-Entry Level About Us:We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler.
Hotel Manager - Hilton Baltimore Hilton GlobalHotel Manager - Hilton BaltimoreBaltimore, MDFull timePerformance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team towards driving excellent guest and employeesatisfaction results . The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits.
Event Sales Manager, Hotel Services - Baltimore Marriott Waterfront Encore Group (USA) LLCEvent Sales Manager, Hotel Services - Baltimore Marriott WaterfrontBaltimore, MDFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
Customer Service Manager Warehouse CinemasCustomer Service ManagerBaltimore, MarylandIn addition to these duties, the Customer Service Manager serves as Manager on Duty, handling real-time customer service needs, team leadership, task delegation, and, when necessary, disciplinary action to maintain a high-functioning, customer-focused team. It is essential that the Customer Service Manager is highly organized, has excellent customer service skills, a strong attention to detail, and communicates effectively across departments in order to be successful in this role.
Remote Hotel Reservations Specialist | Customer Support Destination CareersRemote Hotel Reservations Specialist | Customer SupportBaltimore, MarylandRemote$45,000–$65,000 / yearKey ResponsibilitiesProcess and confirm hotel bookings through preferred travel partnersCommunicate with clients regarding rates, availability, and detailsProvide professional customer service via phone, email, or chatResearch properties and destination amenities to match client needsMaintain accurate records of reservations and client preferences What You’ll BringExceptional communication and organization skillsEnthusiasm for travel, hotels, and guest satisfactionSelf-discipline and accountability in a remote environmentBasic computer proficiency and comfort learning new systems What We Provide100 % remote structure with flexible schedulingAccess to professional travel training and certification pathsMentorship and advancement opportunities within Destination KnotAccess to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism.$45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Location: Remote (U.S.)Employment Type: Flexible Remote PositionIndustry: Travel & Hospitality About the RoleWe are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Sr. Associate, Business Development - Hotel Connectivity Account Manager Capital One Financial CorpSr. Associate, Business Development - Hotel Connectivity Account ManagerVA$111,200–$126,900 / yearWe nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. The majority of your focus is on operational tasks, including troubleshooting critical integration issues, monitoring supplier technical performance metrics like latency and uptime, and building/maintaining dashboards and alerts.
Fully Remote | Customer Service – Booking Travel Aisles & AbroadFully Remote | Customer Service – Booking TravelBaltimore, MarylandRemote$35,000–$65,000 / yearJob Title: Customer Service – Booking Hotels | Work From HomeJob Type: Flexible Schedule | Remote Work About Us:We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Sr. Manager, Business Development - Hotel Partnerships Capital One Financial CorpSr. Manager, Business Development - Hotel PartnershipsVA$200,700–$229,100 / yearWe nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for. Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
Hotel Front Desk Agent Sage Hospitality Resources LLCHotel Front Desk AgentBaltimore, MD$17–$19 / hourRegularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service.
Corporate Financial Analyst Saul Centers IncCorporate Financial AnalystBethesda, MD$70,000–$85,000 / yearLead the annual budgeting and business planning process, including updating budgeting systems, preparing company‑wide budget inputs, and reviewing revenue and expense projections. The actual base pay offered is determined by several variables, including, as appropriate, the applicant''s qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held.