Hospitality & Customer Service Talent Pool Anne Arundel Workforce Development Corporation (AAWDC)Hospitality & Customer Service Talent PoolLinthicum Heights, MDBy applying, you are entering our Hospitality & Customer Service Talent Network. You may be contacted regarding interviews, training, or credential opportunities
Senior Project Manager- Hospitality Industry Expert- Commerce & Omni Channel Domain Capgemini SESenior Project Manager- Hospitality Industry Expert- Commerce & Omni Channel DomainColumbia, MD$82,082–$233,740 / yearThis role is responsible for driving end‑to‑end Project delivery-including digital commerce transformation, guest experience enhancement, property‑based technology modernization, and integrated omni‑channel capabilities across mobile, web, in‑property, and partner platforms. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Remote - Customer Care – Travel & Hospitality Destination CareersRemote - Customer Care – Travel & HospitalityBaltimore, MarylandRemote$40,000–$70,000 / yearKey Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Care Representative – Travel & Hospitality Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
VIP Hospitality Casino Host Caesars Entertainment IncVIP Hospitality Casino HostBaltimore, MD$50,000–$55,000 / yearJOB SUMMARY: As a member of the Casino Marketing team, the role of the VIP Host is to manage all aspects of a customer journey while on property, simultaneously coordinating with account development team members on pre- and post-trip planning. Proactively identifies and resolves service failures; taking immediate action to resolve service gaps and cement player loyalty and intent to return by using comp authority or making exceptions.
Online | Customer Service Hospitality – Reservations | Entry Level Aisles & AbroadOnline | Customer Service Hospitality – Reservations | Entry LevelBaltimore, Maryland$45,000–$65,000 / yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. This role is ideal for individuals interested in hospitality, reservations, and customer service, especially those looking to build experience in a structured, service-focused environment.
Teacher Vocational- Hospitality and Tourism Baltimore City Public SchoolsTeacher Vocational- Hospitality and TourismBaltimore, MDRequired: Bachelor's Degree or higher in Career and Technology Education or in the career area to be taught OR Bachelor's Degree or higher and 2 years of occupational experience in the career area to be taught OR Associate's Degree in the career area to be taught and 2 years of occupational experience in the career area to be taught OR High School Diploma or equivalent and 3 years of occupational experience in the career area to be taught. Carries out a variety of student monitoring and control activities, and provides instructional and leadership services that prepare students with the related academic, critical thinking, computer technology, work place readiness and technical skills essential to pursuing careers career pathways in Hospitality and Lodging Management and related services.
Hospitality Manager – Quick Serve, Baltimore Convention Center CenterplateHospitality Manager – Quick Serve, Baltimore Convention CenterBaltimore, MarylandThe Hospitality Manager- Quick Serve is responsible for all aspects of Quick Serve (concessions) operations, to include multiple-concept food courts, permanent stands, portable carts and kiosks, in-venue restaurants, private clubs and upscale suite catering. The Hospitality Manager- Quick Serve will develop, communicate and implement seasonal and long-term business strategies to drive Quick Serve sales revenue and meet or exceed the unit’s overall financial goals.
Security officer - night shift - hospitality site Signal of Baltimore-474Security officer - night shift - hospitality siteGlen Arm, MD$17–$18.50 / hourSignal provides dedicated security services for high-value areas including offices, courtyards, and hospitality sites. We value team members who exhibit our core values, meet established deadlines, and communicate effectively with supervisors and clients alike.
Instructional Generalist, Hospitality, Culinary and Tourism Institute (HCTI) Frederick Community CollegeInstructional Generalist, Hospitality, Culinary and Tourism Institute (HCTI)Frederick, MD$70,000–$75,000 / yearTo be considered for this position, candidates must possess an associate's degree or higher education certificate in Culinary Arts, Baking and Pastry Arts, Foodservice Management, Nutrition, Hospitality Management, or a related discipline; ten years of relevant industry experience in a commercial foodservice kitchen, including time in a management or supervisory role; at least two years of experience in general instructional matters related to the analysis, design, development, implementation, and evaluation of educational programs; and a ServSafe Food Manager Certification. The Instructional Generalist (IG)assists the HCTI Director with the administration, curriculum oversight, faculty management, and operations of the HCTI and serves as the subject matter expert for accreditation compliance with the American Culinary Federation.
Hospitality Team Member Jiffy LubeHospitality Team MemberPikesville, MD$16–$18Jiffy Lube is a great place to work if you love working with your hands, learning how to work on cars, and want to grow a career in the automotive field. A Jiffy Lube Hospitality Team Member performs guest service duties, including: Greeting customers and creating a welcoming atmosphere.
Hospitality Management Adjunct Instructor Pool Howard Community CollegeHospitality Management Adjunct Instructor PoolColumbia, MDFor our current compensation rates, visit: https://www.howardcc.edu/about-us/offices/departments/human-resources/index.html. Due to HCC policy, only employees living in states contiguous to Maryland (which include Virginia, West Virginia, Washington D.C., and Pennsylvania) are eligible for work at HCC.
Academic Office Manager, School of Technology, Trades, Business, and Hospitality Frederick Community CollegeAcademic Office Manager, School of Technology, Trades, Business, and HospitalityFrederick, MD$30.21–$33.23 / hourTo be considered for this position, candidates must possess an associate degree, the ability to work collaboratively and understand the dynamics of an academic setting across multiple disciplines and program types, strong project management skills with the ability to handle multiple projects and deadlines, proficiency with technology including relational databases, spreadsheets, Microsoft Office Suite, and PeopleSoft (Campus Solutions and Financials) or similar enterprise systems, knowledge of FERPA regulations, excellent customer service and communication skills, a high degree of accuracy with strong attention to detail, the ability to work independently, and strong organizational, analytical, and innovative critical-thinking skills. This position reports to the Assistant Dean for the School of Technology, Trades, Business, and Hospitality and works in collaboration with school leadership (AVP/Dean, Assistant Dean), faculty leads, faculty (FT/Adjunct), and students to implement and manage academic and administrative processes for assigned programs.
Hospitality Team Member (Days) Chick-fil-AHospitality Team Member (Days)Cockeysville, MD$15–$17Chick-fil-A York Road & Hunt Valley are high-energy, fast-paced, quick-serve, customer-focused restaurants serving the Cockeysville, Lutherville-Timonium & Hunt Valley communities. Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment.
NewHospitality Team Member (Nights) HV Chick-fil-AHospitality Team Member (Nights) HVCockeysville, MD$15–$17Chick-fil-A Hunt Valley Towne Centre is a high-energy, fast-paced, quick-serve, customer-focused restaurants serving the Cockeysville & Hunt Valley communities. Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment.
Hospitality Team Member (Nights) YR Chick-fil-AHospitality Team Member (Nights) YRCockeysville, MD$15–$17Additional team member duties include drive-thru order taking, operating the drive-thru window, meal delivery, dining room hospitality, restocking supplies, and maintaining a clean store environment. A Chick-fil-A team member performs guest service duties including greeting customers, taking customer orders, and completing transactions on the cash register.
NewHospitality Assistant (part-time) SCI Shared Resources, LLCHospitality Assistant (part-time)Elkridge, MDPerforms general cleaning, including dusting, vacuuming, sweeping, mopping, and trash disposal + Cleans and sanitizes restrooms and kitchen including appliances, surfaces and cabinet interior. Postal Code: 21075 Category (Portal Searching): Administration and Clerical Job Location: US-MD - Elkridge Job Profile ID: F00300 Time Type: Part time Location Name: Gary L.
Program Lead, Hospitality & Events T. Rowe PriceProgram Lead, Hospitality & EventsBaltimore, MarylandAs a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. Applies working and conceptual knowledge of facilities management and hospitality operations to independently manage a range of assignments, coordinate processes and information effectively, and recommend process improvements where appropriate.
Outside Sales - Hospitality Staffing Personnel PlusOutside Sales - Hospitality StaffingBaltimore, MD$115,000–$160,000 / yearThe Outside Sales Representative is responsible for creating sales, establishing and maintaining both client and referral relationships, curating a steady pipeline of active opportunities, and consistently hitting the established monthly sales quota. Your Contribution to Personnel Plus: Client Relationships: Establish and maintain revenue-generating relationships with decision-makers across food service, healthcare, hospitality, manufacturing, and light industrial industries throughout Baltimore and DC.
NewHospitality Professional Chick-fil-AHospitality ProfessionalFrederick, MD$18–$20We're looking for someone who is established, engaging, has high-level people skills, the ability to multitask, and uses our CORE 4 model to serve guests: making eye contact, smiling, speaking enthusiastically, and staying connected. Ensuring a clean and visually appealing dining space for our guests by cleaning the floors, changing the trash, and straightening any tables or decorations moved by guests.
Client Partner (Hospitality, Travel, Retail) BLEND360Client Partner (Hospitality, Travel, Retail)Columbia, MD$250,000–$300,000 / yearProven executive leadership experience with the ability to influence and align client C-suite and senior stakeholders as well as internal Blend360 leaders around long-term client objectives; a track record of guiding clients through complex transformations is highly valued. The Client Partner brings deep competency in AI strategy and transformation and has the executive presence and leadership acumen to guide both client executives and internal Blend360 leaders toward shared, sustainable outcomes.
Online - Customer Coordinator – Booking Hotels Destination CareersOnline - Customer Coordinator – Booking HotelsBaltimore, Maryland$40,000–$70,000 / yearKey Responsibilities: Assist clients in selecting and booking hotel accommodations Provide accurate information on hotel amenities, pricing, and availability Respond promptly and professionally to client inquiries via phone, email, or online chat Maintain detailed and accurate records of client interactions and bookings Collaborate with team members to ensure seamless client experiences Stay updated on hotel offerings, travel trends, and industry changes Attend virtual training sessions and team meetings Requirements: Strong communication and customer service skills Friendly, professional demeanor and positive attitude Comfortable working independently and managing time effectively Basic computer skills and a reliable internet connection Interest in travel and helping clients plan memorable stays Previous experience in customer service, hospitality, or sales is a plus but not required What We Offer: Flexible, remote work environment Full training and access to industry resources and tools Supportive team culture and mentorship Income-earning possibilities based on performance Exclusive travel discounts and perks through industry partners Personal and professional development opportunities $40,000 - $70,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel.
Entry Level | Work From Home- Hotel Coordinator Destination CareersEntry Level | Work From Home- Hotel CoordinatorBaltimore, MarylandRemote$40,000–$60,000 / year40,000 - $60,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Work From Home-Online Hotel Coordinator-Entry Level About Us: We are a travel planning company dedicated to creating unforgettable experiences for every type of traveler.
Hotel Manager - Hilton Baltimore Hilton GlobalHotel Manager - Hilton BaltimoreBaltimore, MDFull timePerformance driven, with strong leadership capability and proven ability to attract, motivate, lead, inspire and direct a talented team towards driving excellent guest and employeesatisfaction results . The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment, thanks to innovative programs and benefits.
Event Sales Manager, Hotel Services - Baltimore Marriott Waterfront Encore Group (USA) LLCEvent Sales Manager, Hotel Services - Baltimore Marriott WaterfrontBaltimore, MDFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through www.encoreglobal.com, venue booking system, or other sources as assigned.
Customer Service Manager Warehouse CinemasCustomer Service ManagerBaltimore, MarylandIn addition to these duties, the Customer Service Manager serves as Manager on Duty, handling real-time customer service needs, team leadership, task delegation, and, when necessary, disciplinary action to maintain a high-functioning, customer-focused team. It is essential that the Customer Service Manager is highly organized, has excellent customer service skills, a strong attention to detail, and communicates effectively across departments in order to be successful in this role.
Remote Hotel Reservations Specialist | Customer Support Destination CareersRemote Hotel Reservations Specialist | Customer SupportBaltimore, MarylandRemote$45,000–$65,000 / yearKey Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role We are expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support.
Fully Remote | Customer Service – Booking Travel Aisles & AbroadFully Remote | Customer Service – Booking TravelBaltimore, MarylandRemote$35,000–$65,000 / yearJob Title: Customer Service – Booking Hotels | Work From Home Job Type: Flexible Schedule | Remote Work About Us: We are a trusted travel planning company specializing in personalized vacations, hotel accommodations, cruises, and group travel. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewFinance Manager - MDL Live! Casino and Hotel MarylandFinance Manager - MDLHanover, MarylandOversee day-to-day Revenue Audit functions, including scheduling, direction, training, supervision, and development of Revenue Audit Supervisors, Accountants, Revenue Auditors, and audit staff, as applicable. Review journal entries; complete journal entry input or edits in the accounting system; approve posting of journal entries to the General Ledger; and prepare, review, and/or post month-end statistical journal entries.