Colorado Springs, CO28 days ago
Reporting to Director of Front Office, the front desk supervisor oversees the front desk shift and will conduct service recovery, assist guests and members with all queries via email and phone; guest arrivals and departures with efficiency and professionalism, be able to make reservations, cancellations and answer questions on rates, hotel facilities, and services. Significant portions (more than 50%) of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity, e.g., typing, handwriting, or machine operations.