Boston, Massachusetts15 days ago
Key Responsibilities:Assist clients in researching and booking hotel accommodationsProvide accurate information about hotel options, pricing, and amenitiesRespond promptly and professionally to client inquiries via phone, email, or online messagingMaintain accurate records of client interactions, preferences, and reservationsCollaborate with other team members to ensure excellent service deliveryStay current on travel trends, hotel offerings, and industry updatesParticipate in virtual team meetings and training sessionsRequirements:Excellent communication and customer service skillsFriendly, professional demeanor and strong attention to detailAbility to work independently and manage tasks effectivelyBasic computer skills and reliable internet connectionInterest in travel and helping clients plan exceptional hotel staysPrevious experience in customer service, hospitality, or sales is a plus but not requiredWhat We Offer:Flexible, remote work environmentFull training and access to booking tools and industry resourcesSupportive team culture and mentorshipIncome-earning possibilities based on performanceAccess to exclusive travel discounts and industry perksOpportunities for personal and professional development$45,000 - $65,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Job Title: Work From Home – Hotel Reservations – Customer ServiceJob Type: Flexible Schedule | Remote WorkAbout Us:We are a dedicated travel planning company that specializes in creating personalized travel experiences for clients, including hotel accommodations, cruises, and group trips.