Essential Functions: Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests' needsMake reservations or appointments for guests who want to avail themselves of local entertainment or servicesAnswer guest calls and record details of each conversation for future follow-upMeet and exceed guests' expectations by anticipating the services they might require and suggesting local venuesMaintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we're prepared for themReport any accidents or injuries to senior management staff immediatelyTaking reservations, answering inquiries, communicating leads to Event Coordinator, hosting the restaurant, reporting, and any additional duties as assigned by the Hotel Manager. The employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hearThe employee is frequently required to stand and walkRequires moderate physical efforts: standing, carrying, bending, stretching, stooping, pulling and pushing, lifting of weights up to 50 pounds.