Serving as a key liaison between customers, Commercial, Customer Service, Environmental, Maintenance, and Operations, the role coordinates waste acceptance and processing activities, maintains operational records and company databases, resolves issues, and drives continuous improvement across facility operations. Perform QA/QC inspections of all Biomedical Waste loads, including completing inspection forms, taking required photographs, reporting inspection results, maintaining documentation, and communicating identified issues to Customer Service and Material Profile Specialists.