Conduct regular audits of timekeeping system(s) to ensure employee usage aligns with established policies and regulatory requirements, including: access and role validation, compliance checks validating employees and managers are following timekeeping policies, ensuring timekeeping practices comply with collective bargaining agreements (CBAs), and monitoring of general system performance. Provide proactive support to employees and managers navigating the timekeeping system(s), including but not limited to: system navigation, analysis involving payroll disputes, inquiries regarding time-off balances, holiday and proxy guidance, reviews of potential Workday integration disruptions, issue resolution, and customer support on absence management tracking.