Any of the following combinations of experience in project management, public administration, policy and procedure development, planning, management, or a related field and completed education in Management, Planning, Public Policy, Project Management, Public Administration, or a related field: High school diploma/GED with 10 years of experience, including 3 years of management, supervisory, project leadership, or staff leadership experience. The Manager plans, directs, and oversees cross-functional teams implementing strategic CX initiatives and performs administrative, supervisory, and managerial responsibilities, including strategic planning, operating and capital budget development, workforce planning, hiring, coaching, and performance management.