Qualifications: Required: Two or more years of experience in housing services, case management, resource coordination, social services, community outreach, or a related field Strong interpersonal, verbal, and written communication skills Ability to assess participant needs and identify appropriate resources and referrals Strong organizational skills and the ability to manage multiple participants, referrals, and deadlines Ability to build trust and establish positive relationships with participants and community partners Demonstrated cultural awareness, empathy, patience, and respect for individual differences Proficiency with Microsoft Office Ability to maintain accurate documentation and handle sensitive information confidentially Sound judgment and the ability to recognize situations that require escalation or additional support Ability to work independently while collaborating effectively with a multidisciplinary team. Desired: A degree in social work, human services, sociology, psychology, housing services, community development, or a related field; equivalent combinations of education, training, and relevant experience may be considered Experience working with diverse populations and individuals experiencing housing insecurity or other socioeconomic challenges Experience coordinating referrals, conducting participant assessments, maintaining case records, or facilitating service connections Knowledge of local housing resources, social services, and community-based support systems Experience working with case management software systems a plus.