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The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. How you'll make an impact: Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.

Introduction:
<div class="ewa-rteLine">At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. </div>Overview:
Role specifics: - Jurisdictions: US - Licenses: Required - FL, TX, NY Preferred. - Location: *IMPORTANT PLEASE READ BEFORE APPLYING* MUST BE ABLE TO WORK HYBRID 2x PER WEEK IN ONE OF THE FOLLOWING LOCATIONS - Carrolton, TX, St. Peters, MO, Downers Grove, IL.How you'll make an impact:
<ul style="margin-top:0in"><li style="color:black;margin-bottom:0in">Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.</li><li style="color:black;margin-bottom:0in">Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.</li><li style="color:black;margin-bottom:0in">Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process</li><li style="color:black;margin-bottom:0in">Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.</li><li style="color:black;margin-bottom:0in">Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.</li></ul>About you:
Ideal candidates for this position will have: <ul><li style="color:black">Claims Background: General Liability, Retail, Big Box, Slip and Fall, Premises.</li><li style="color:black">Jurisdictional Experience: United States</li><li>Active Adjusters' licenses: Required - NY, TX, FL preferred </li></ul>As a key member of our Claims Adjuster team, you will:<ul><li style="color:black">Investigate, evaluate, and resolve General Liability BI and PD claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.</li><li style="color:black">Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.</li><li style="color:black">Think critically, solve problems, plan, and prioritize activities to optimally serve clients.</li></ul> REQUIRED QUALIFICATIONS:<ul style="margin-top:0in"><li style="color:black">High School Diploma.</li><li style="color:black">Minimum of 3 years related claims experience.</li><li style="color:black">Appropriate licensing and/or certification in all states in which claims are being handled.</li><li style="color:black">Knowledge of accepted industry standards and practices.</li><li style="color:black">Computer experience with related claims and business software.</li></ul> DESIRED:<ul style="margin-top:0in"><li style="color:black">Bachelor's Degree.</li></ul> #LI-DR1#LI-Remote Compensation and benefits:
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.  Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: <ul><li>Medical/dental/vision plans, which start from day one!</li><li>Life and accident insurance</li><li>401(K) and Roth options</li><li>Tax-advantaged accounts (HSA, FSA)</li><li>Educational expense reimbursement</li><li>Paid parental leave</li></ul>Other benefits include:<ul><li>Digital mental health services (Talkspace)</li><li>Flexible work hours (availability varies by office and job function)</li><li>Training programs</li><li>Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing</li><li>Charitable matching gift program</li><li>And more...</li></ul>**The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity<a href="https://www.isrvr.com/is/DigitalAssets/EligiblityRequirements/index.html" rel="noopener nofollow noreferrer" target="_blank">Click Here</a>to review our U.S. Eligibility RequirementsInclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
 
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.

Gallagher

General Liability Adjuster - Hybrid

Analysis Skills

Business Intelligence

Business Solutions

Claims Management

Claims Processing

Communication Skills

Community Support

Compensation and Benefits

Computer Skills

Corporate Policies

Customer Support/Service

Dental Insurance

Diversity

Embedded Systems

Equal Employment Opportunity (EEO)

Establish Priorities

Fitness

Flexible Spending Accounts

Healthcare

High School Diploma

Industry Standards

Licensing

Matching Gift Programs

Medical Conditions

Medical Genetics

Military

Problem Solving Skills

Process Improvement

Psychiatry and Mental Health

Retail

Statutory Laws

Sustainability

Team Player

Time Management

Training Program

Vision Plan

[AW]-iCims

Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

HOUR

Successful State Farm Agency of 45 years is seeking a qualified professional to join their winning team for the part-time role of a hybrid remote/in-office Licensed Customer Service Representative. We seek an licensed energetic professional interested in helping our business continue to grow through value-based conversations and remarkable customer experience. This role requires exceptional relationship building, organizational skills, attention to detail, and the ability to handle sensitive and confidential information with utmost discretion. The best candidate understands the State Farm Agency model and has market area operations acumen.This hybrid remote position is only available to candidates who meet the following criteria:<ol><li> Must have prior State Farm or other related insurance experience</li><li> Must have an active Property and Casualty license</li><li>Must be able to work part-time from home and in-office at our agency office location in Frankfort, IL</li></ol>Responsibilities include but not limited to:<ul><li>Establish customer relationships and follow up with customers, as needed</li><li>Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification</li><li>Use a customer-focused, needs-based review process to educate customers about insurance options</li><li>Maintain a strong work ethic with a total commitment to success each and every day</li></ul>As an Agent Team Member, you will receive...<ul><li>Starting hourly pay $20 - $25 per hour depending on experience</li><li> Paid Time Off (personal/sick days and vacation)</li><li>Paid Holidays</li><li>401(k) Retirement </li><li>Many fun team-building events</li><li>Positive place to work</li><li> Valuable experience</li><li> Growth potential/Opportunity for advancement within my office</li></ul>Requirements<ul><li> Property & Casualty license (required)</li><li> Life and Health license (required)</li><li> Excellent interpersonal skills</li><li> Excellent communication skills - written, verbal and listening</li><li> People-oriented</li><li> Organizational skills</li><li> Self-motivated</li><li> Detail oriented</li><li> Proactive in problem solving</li><li> Dedicated to customer service</li><li> Able to learn computer functions</li><li> Pride in getting work done accurately and timely</li><li> Ability to work in a team environment</li><li> Ability to multi-task</li><li> Provide timely and thorough activity reports to agent</li><li> Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education</li></ul> If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Ilene Semanic - State Farm Agency

Part-Time Hybrid Remote Customer Service Representative

Billing

Business Growth

Customer Experience

Customer Relations

Customer Training

Detail Oriented

Insurance

Interpersonal Skills

Multitasking

Organizational Skills

Presentation/Verbal Skills

Writing Skills

Staffmyagency

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise.

Overview:
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary:
Team Lead Call Center – Aurora, IL In-Office and Remote days are required (not fully remote)Stable Hours • Bi-Weekly Pay • Paid Training • Growth Opportunities If you’re looking for a stable job with predictable hours and a team that supports you, this could be a great fit. We’re hiring a Team Lead for our Call Center in Indianapolis.  This position is great for someone who wants to continue their strong customer‑service skills, grow their careers, and work in a positive, team‑focused environment.  If you want stability, support, and a place to grow, we’d love to talk with you. What You’ll Do:<ul style="margin-top:0in"><li>Provide coaching to our call center agents</li><li>Liaise between leadership and staff and act as a back-up to management</li><li>Provide friendly, professional service on every call</li><li>Follow clear processes and training to support blood donor needs</li><li>Work with a supervisor who’s invested in your success</li></ul>What We Offer:<ul style="margin-top:0in"><li>Predictable and consistent schedules</li><li>Paid training — we teach you everything you need to know</li><li>Supportive supervisors and a team‑oriented culture</li><li>Benefits package (medical, dental, vision, PTO, 401K.)</li></ul>What We’re Looking For:<ul style="margin-top:0in"><li>Strong communication skills</li><li>Comfort using computers and learning new systems</li><li>Reliability and a confident mindset</li><li>Call Center experience is required</li></ul> Schedule:Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Location:Aurora, IL   - Position requires In-office and remote days

Total Rewards Package:
Compensation The target salary for this position is $23.05 per hour.  The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications. Benefits Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities:
<ul><li>Demonstrates Versiti core values and displays the highest level of customer service to internal/external customers</li><li>Responsible for all channel assignments as well as special event needs, which includes special appeals related to general shortage, community crisis, blood type need, etc.</li><li>Recruits donors by promoting the opportunity to donate with Versiti Blood Centers</li><li>Makes reminder phone calls to donors regarding appointments set for media and or special event drives.</li><li>Interprets reports to accurately communicate results to staff</li><li>Performs administrative/clerical duties, as assigned, in order to complete tasks related to the department’s operation (ex. updating donor profiles, data entry)</li><li>Assists new associates in becoming familiar with the position, including new hire training.</li><li>Assists with on-going continuing education and development of staff</li><li>Ensures Contact Center associates are present and productive; communicates concerns with supervisors</li><li>Works with management to perform opening/closing duties</li><li>Assists management in monthly coaching sessions to correct performance problems and achieve desired results.</li><li>Perform some supervisory tasks in the absence of a supervisor, but will not deliver disciplinary action.</li><li>Performs other departmental duties as required, such as assistance with daily huddle board, preparation of department materials, campaigns, contests, etc.</li><li>Performs other duties as assigned</li><li>Complies with all policies and standards</li></ul>#AJ123

Qualifications:
Education<ul><li>High School Diploma or equivalent required</li></ul>Experience<ul><li>Customer service experience required</li><li>1-3 years multi-channel, contact center experience preferred (phone, email, text) preferred</li></ul>Knowledge, Skills and Abilities<ul><li>General understanding of Versiti mission and operation</li><li>Excellent verbal and written communication skills</li><li>Good attention to detail and accuracy</li><li>Results-oriented</li><li>Must be organized & understand how to prioritize tasks</li><li>Proven persuasion skills with ability to handle opposition</li><li>Ability to multi-task and proactively communicate progress/obstacles</li><li>Strong intrapersonal skills and relationship-building</li><li>Proficient computer skills (Microsoft Office) and ability to learn job-specific applications</li></ul>Tools and Technology<ul><li>Personal Computer (desktop, laptop, tablet) required</li><li>Microsoft Office products required</li><li>Must learn contact center-specific programs (HemaTerra) required</li></ul>

Versiti, Inc.

Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm

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General Liability Adjuster - Hybrid Gallagher

Part-Time Hybrid Remote Customer Service Representative Ilene Semanic - State Farm Agency

Call Center Team Lead - Hybrid - Monday-Tuesday 11:30am-8:00pm, Wednesday-Thursday 8:00am-5:30pm, Rotating Friday 8:00am-4:30pm and Saturday 8:00am-1:00pm Versiti, Inc.

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