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Our Implementation Specialist supports the Treasury Services for the Private Bank, with an emphasis on operational excellence and superior service. Primary responsibilities include:Facilitates the Treasury Implementation process and for the Private Bank supporting requests in a fast-paced high output environment.

Job Title: Implementation Specialist Job Location: One Citizens Bank Way, Johnston, RI, 02919 Job Duration: 6 months + Extension Hours & Work Schedule: Flexible - works 4 days or less in the office Hours: 40/week Job Summary:<ul><li>The mission of the Private Bank Operations is to deliver a best-in-class experience for Private Bank clients and the colleagues that support them.</li><li>Our Implementation Specialist supports the Treasury Services for the Private Bank, with an emphasis on operational excellence and superior service.</li><li>This role contributes and champions process improvement ideas and a culture of continuous refinement and enhanced client experience.</li><li>This role develops and maintains effective working relationships with peers while operating effectively in an environment of cooperation and change.</li><li>The goal is to ensure that requests are processed timely, accurately, and with completeness to ensure a positive customer experience and to mitigate risk.</li></ul>Primary responsibilities include:<ul><li>Facilitates the Treasury Implementation process and for the Private Bank supporting requests in a fast-paced high output environment</li><li>Maintain a positive and proactive attitude while addressing client concerns, ensuring that each interaction reflects a commitment to exceptional service and customer satisfaction.</li><li>Collaborate with a vibrant, high-energy team where your contributions drive collective success and innovation</li><li>Suggest customer experience improvement opportunities as you identify them. Demonstrate ability and willingness to drive these to completion.</li><li>Applies and enforces risk mitigation controls</li><li>Escalates any exceptions to leadership and other concerned parties</li><li>Produces high quality output; completes quality management duties as assigned</li><li>Executes additional tasks as required</li></ul>Required Skills/Experience:<ul><li>5+ years relevant banking experience with an operations or customer service team</li><li>Ability to effectively communicate with Business Partners</li><li>Ability to plan and prioritize workload to meet critical SLAs</li><li>Experience implementing change and process improvements</li><li>Effectively handles multiple priorities with efficiency and accuracy</li><li>Proficient in data entry</li><li>Strong attention to detail</li><li>Effective customer service skills</li><li>Proficiency in Microsoft applications including advanced Outlook, Excel, Word and Power Point. #CareerBuilder #Monster #Dice #Indeed #LinkedIn</li></ul>

Amicis Global

Implementation Specialist (CTZJP00003495)

Banking Operations

Banking Services

Communication Skills

Customer Experience

Customer Satisfaction

Customer Support/Service

Data Entry

Detail Oriented

Establish Priorities

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Product Family

Microsoft Word

Multitasking

Private Banking

Process Improvement

Productivity Management

Quality Management

Risk Management

Service Level Agreement (SLA)

Time Management

Treasury

Ceipal

ADAPTED_NOW

Lead new employer, Union, and TPA implementation processes, including driving client, consultant/broker, and data partner meetings to gather and document requirements for internal and external teams. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.

PURPOSE: Implementation Manager is responsible for implementing client health care plans per client and regulatory specifications and projects related to benefits and claims activity. Provide analysis to correct and improve processes and problems that arise. The implementation manager position may also be called upon to implement new regulatory changes etc., that impact our business. RESPONSIBILITIES:<ul><li> Lead new employer, Union, and TPA implementation processes, including driving client, consultant/broker, and data partner meetings to gather and document requirements for internal and external teams. </li><li> Gather Group benefit setup terms and effectively communicate to downstream entities for plan building </li><li> Ensure operational and technology readiness for launch and obtain readiness signoff for all necessary stakeholders.</li><li> Monitor launch activity to identify any potential issues and develop rapid response plans to implement solutions and remediation efforts</li><li> Identify project risks and mitigation strategies and communicate to the appropriate stakeholders.</li><li> Keep rework events for plan build events below 5% (as measured by both client event and situational event)</li><li> Manage downstream entities, new group setup, and changes, to meet expected deadlines and client expectations for Medicare and Commercial Book of Business</li><li> Identify issues that can increase risk of delay or failure per client's benefit requirements </li><li> Communicate issues to appropriate personnel </li><li> Adjust requirements to minimize risk or seek client adjustment through Account Management</li><li> Log all new/change requests to manage deliverable dates</li><li> Manage all signoffs by filing all documents to evidence the requirements and signoffs </li><li> Manage Implementation for accuracy and timeliness: <ul><li> Document and maintain process that insures timely, authorized updates</li><li> Provide documents for review by all key stakeholders</li><li> Maintain Client signoff document<ul><li> Common document agreeable for Amwins and Envision with agreed upon definitions of all items</li></ul></li><li> Define implementation timeline to provide Sales and Acct Mgmt with expected timeframes for common scenarios</li><li> Update internal documentation with new and terminating groups</li><li> Update Optum with new and terminating groups</li></ul></li></ul> Education/Experience:<ul><li> 3-5 years of experience in similar role or project management; Bachelor's degree, or combination of education and offsetting experience. Client facing experience a plus </li></ul> Skills & Qualifications:<ul><li> Broad understanding of health benefits plan setups, (copays, drug coverage, and accumulators).</li><li> Demonstrated business analysis skills in the health care benefits industry.</li><li> Must be a self-starter and possess the ability to solve issues independently and collaboratively.</li><li> Goal oriented.</li><li> Significant ingenuity and flexibility are expected.</li><li> Reporting tools a strong plus.</li><li> Demonstrates initiative to learn more and take on more challenges.</li><li> Strong written and verbal communication skills required.</li><li> Must possess ability to motivate people to accomplish goals with allotted resources.</li><li> Excellent leadership, organization, and prioritization skills.</li><li> Ability to effectively multi-task, independently prioritize work and meet deadlines.</li><li> Strong attention to detail and accuracy.</li></ul><ul><li> Excellent teamwork abilities, flexibility, diligence, and organization skills.</li><li> Experience or knowledge of pharmacy benefit manager and Medicare Part D a strong plus.</li></ul> Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore. Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results. Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold. Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at <a href="http://www.consultnet.com/" rel="noreferrer noopener nofollow" target="_blank"> www.consultnet.com</a> . We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.

ConsultNet

Implementation Manager - 100% Remote

The Supervising Speech Language Pathologist (SLP) plays a critical role in improving the communication and quality of life for individuals with complex communication needs while serving as the clinical supervisory lead for speech-language and Augmentative and Alternative Communication (AAC) services and staff. Training, Collaboration, and Consultation: Train individuals with communication disabilities, their families, caregivers, and educational teams in the use of AAC systems and devices and communication strategies and plans.

YEAR

<h2>Overview</h2> $80,000-$90,000 The Supervising Speech Language Pathologist (SLP) plays a critical role in improving the communication and quality of life for individuals with complex communication needs while serving as the clinical supervisory lead for speech-language and Augmentative and Alternative Communication (AAC) services and staff. <h2>Minimum Education Required</h2>Master's Degree<h2>Additional Shift Details</h2>Monday-Friday 8:30am-4:30pm<h2>Responsibilities</h2> Clinical Leadership & Supervision<ul><li>Serve as the clinical supervisory lead for speech-language pathology and AAC services, assuming professional responsibility for supervised services in accordance with ASHA standards and state regulations.</li><li>Provide direct and indirect supervision to SLPs (Clinical Fellows, Speech-Language Pathology Assistant (SLPAs), and/or students as applicable).</li><li>Observe clinical practice; provide feedback, mentorship, and competency-based support, with emphasis on AAC assessment, intervention, documentation, and ethical practice.</li><li>Provide direct speech-language pathology and AAC services as a working clinical supervisor, modeling best practices.</li></ul>Assessment and Intervention<ul><li>Conduct comprehensive assessments of individuals with communication disabilities to determine their communication and AAC needs.</li><li>Ensure AAC and communication services, both direct and consultative, are clinically appropriate and individualized.</li><li>Develop and coordinate implementation of individualized communication and AAC intervention plans tailored to the individual’s goals and needs.</li><li>Collect and analyze data to monitor progress and guide clinical decision-making.</li></ul>Training, Collaboration, and Consultation:<ul><li>Train individuals with communication disabilities, their families, caregivers, and educational teams in the use of AAC systems and devices and communication strategies and plans.</li><li>Ensure that AAC systems and communication plans are integrated into daily routines and activities.</li></ul>Documentation, Compliance, and Ethics<ul><li>Complete and review clinical documentation through clear and concise assessment reports that include findings, recommendations, and intervention plans.</li><li>Document progress and modifications for the individual's AAC use and communication plans.</li><li>Ensure supervised services meet billing and regulatory requirements.</li></ul>AAC Technology, Alternative Access and Troubleshooting:<ul><li>Select, customize, and support AAC systems, application and alternative access methods (e.g., switch access, eye gaze) based on individual needs and preferences.</li><li>Demonstrate AAC application knowledge such as TouchChat, Proloquo2Go, LAMP WFL, TD Snap, GoTalk Now, etc.</li><li>Troubleshoot technical issues related to AAC devices, software, and accessories, and provide guidance on maintenance, repairs, and upgrades.</li></ul>Advocacy and Education<ul><li>Advocate for individuals with communication disabilities to ensure they have access to appropriate AAC resources, communication, and services.</li><li>Provide educational workshops and training sessions to professionals, families, and the community on AAC, communication, and AT.</li></ul> <h2>Qualifications</h2><ul><li>Master’s degree in Speech-Language Pathology from an American Speech-Language-Hearing Association (ASHA) accredited university</li><li>3-5 years of experience</li><li>Clinical Certificate of Competency from ASHA.</li><li>Professional licensure as Speech-Language Pathologist in both Massachusetts and Rhode Island.</li><li>Supervisory experience preferred.</li><li>Assistive Technology Professional (ATP) Certification (or able to sit for exam after a year of employment).</li><li>Experience with evaluating and training with families and individuals with complex communication needs to use AAC.</li><li>Experience working with individuals with swallowing needs preferred.</li><li>Experience developing and writing individualized, measurable, and functional goals for clients.</li><li>Excellent communication skills, both orally and in writing. </li><li>Must have excellent interpersonal skills and the ability to work as part of a team.</li><li>Must successfully pass background checks. Must have a valid driver’s license, safe driving record, automobile insurance, and access to a vehicle to be used as directed and when needed for transport. </li></ul>Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Advocates

Supervising Speech Language Pathologist & AAC Consultant

Advocates Inc

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Implementation Specialist (CTZJP00003495)Amicis Global

Implementation Manager - 100% RemoteConsultNet

Supervising Speech Language Pathologist & AAC ConsultantAdvocates

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