IT Operations Manager The Midtown GroupIT Operations ManagerWashington, DC$90,000–$115,000 / yearFull timeYou'll partner closely with leadership, vendors, and internal stakeholders to deliver exceptional user experiences, modernize processes, and ensure operational excellence across a hybrid workforce. Lead large-scale device deployment initiatives and workforce onboarding efforts in partnership with managed service providers and internal teams.
NewManager, Forensic Technology KPMGManager, Forensic TechnologyWashington, DC$103,265–$206,540 / yearBachelor's degree in computer science, engineering, digital forensics, or equivalent from an accredited college or university is required; relevant training or certifications in the field, such as GIAC (GIME, GCFE, GCFA, GASF), IACIS (CFCE), Magnet (MCME), 13Cubed (IME Gold, ILD Gold), Cellebrite (CCME, CAAF, CAFF, CAIF), or Hexordia (HMAC). If you're looking for a firm with a strong team connection where you can be your whole self, have an impact, advance your skills, deepen your experiences, and have the flexibility and access to constantly find new areas of inspiration and expand your capabilities, then consider a career in Advisory.
Data Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Washington, DC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewStaff AI Engineer Grafana LabsStaff AI EngineerWashington DC, DCRemoteRapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks. • Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows.
Incident & Problem (I&P) Manager w/Secret Clearance TekSynapIncident & Problem (I&P) Manager w/Secret ClearanceWashington, Washington, DC$140,000–$180,000 / yearFull timeExperience managing incident , request fulfillment, and problem services while delivering process improvements in managed services requirements of similar size , scope, and complexity. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
Incident & Problem (I&P) Manager w/Secret Clearance TekSynap CorpIncident & Problem (I&P) Manager w/Secret ClearanceDCExperience managing incident, request fulfillment, and problem services while delivering process improvements in managed services requirements of similar size, scope, and complexity. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
NewIncident DetectionResponse Manager SOC Manager ECS Federal LLCIncident DetectionResponse Manager SOC ManagerWashington, DC$140,000–$160,000 / yearEverforth ECS is seeking an Incident Detection/Response Manager (SOC Manager) who lives in close proximity to the National Capital Region (NCR) to join a premier, enterprise-scale cybersecurity program supporting a major federal civilian agency. Working closely with threat hunting teams, security engineers, agency stakeholders, and external service providers, you will lead the SOC''s day-to-day operations while driving continuous improvement in detection capabilities, response procedures, and overall security posture.
Incident Response Manager, Enforcement Anthropic PBCIncident Response Manager, EnforcementDC$310,000–$375,000 / yearThis research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. You'll run our on-call program, drive the automation that lets a small team cover a growing surface area, and manage the sensitive cross-functional escalations that cut across Policy, Legal, Safeguards, Product, and Comms.
NewManager, Regulatory Counsel, Incidents Google LLCManager, Regulatory Counsel, IncidentsWashington D.C., DCYou will lead a high-performing team of tech-forward Program Manager (PgMs) and advise on how we leverage AI to scale our matter management and execution safely, ensuring that our shift toward automated, human-in-the-loop regulatory workflows is legally sound and defensible. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; San Francisco, CA, USA; Washington D.C., DC, USA.
Incident Detection/Response Manager (SOC Manager) SkyePoint DecisionsIncident Detection/Response Manager (SOC Manager)Washington, DCRemote$100,000–$120,000 / yearSkyePoint Decisions is a leading Cybersecurity Architecture and Engineering, Critical Infrastructure and Operations, and Applications Development and Maintenance IT service provider headquartered in Dulles, Virginia with operations across the U.S. We provide innovative enterprise-wide solutions as well as targeted services addressing the complex challenges faced by our federal government clients. SkyePoint Decisions is seeking a Incident Detection/Response Manager (SOC Manager) to join our team supporting the Department of Education's (DoED) Federal Student Aid (FSA) Cybersecurity and Privacy Support Services (CPSS) in Washington, DC.
Cyber Incident Response Business Development Senior Manager Booz Allen Hamilton IncCyber Incident Response Business Development Senior ManagerDC$142,900–$266,000 / yearContribute to the development of innovative principles and ideas, work on complex problems across matrixed teams, provide creative solutions, and act as a leader on large projects or programs to enable Booz Allen to meet its long-term goals and objectives. The Opportunity: Join a team to contribute to Booz Allen's growth efforts for its Incident Response business, applying business development, strategic sales expertise and knowledge of Incident Response, including the insurance, legal, brokerage, partners, retainers and vendor ecosystems.
Senior Product Owner GDH ConsultingSenior Product OwnerWashington, DCFull timeThe Senior Product Owner - Atlassian Platform & Automation is a senior-level role responsible for defining and executing the product strategy for an enterprise Atlassian platform supporting software development life cycle (SDLC) and IT service management (ITSM) processes. * Lead the end-to-end delivery of SDLCNext, translating stakeholder requirements into a prioritized backlog of user stories and technical tasks, ensuring timely releases across all lifecycle phases.
Tier 3 Digital Forensics and Incident Response Analyst Tyto Athene, LLCTier 3 Digital Forensics and Incident Response AnalystWashington, Washington, DC$155,000–$165,000 / yearFull timeOur expertise spans four core technology domains—Network Modernization, Hybrid Cloud, Cybersecurity, and Enterprise IT—empowering our clients with cutting-edge solutions tailored to their evolving needs. One of the following certifications: CISSP - Certified Information Systems Security Professional, GCFA - GIAC Certified Forensic Analyst, GCFE - GIAC Certified Forensic Examiner, GREM - GIAC Reverse Engineering Malware.
Principal Incident Response Consultant, Google Public Sector Google LLCPrincipal Incident Response Consultant, Google Public SectorDCThe Incident Response team within Google Public Sector drives cybersecurity resilience across the public sector, delivering proactive defensive transformations and rapidly deploying incident response to contain breaches, leveraging tangible Mandiant brand recognition value that continuously enriches GPS products and strengthens GPS's credibility as the premier public sector experts for front line against sophisticated nation-state threats. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Lead Incident Responder Evolver FederalLead Incident ResponderWashington, DCFull timeResponsibilities include coordinating with SOC teams, ISSOs, and AOs, integrating threat intelligence and forensic analysis into response processes, and driving continuous improvement to strengthen organizational resilience against evolving cyber threats. The Lead Incident Responder will maintain compliance with federal cybersecurity frameworks (NIST 800-series, RMF, TIC 3.0), lead investigations into complex threats, and deliver compliance reporting to federal stakeholders.
Lead Incident Responder Evolver IncLead Incident ResponderDCResponsibilities include coordinating with SOC teams, ISSOs, and AOs, integrating threat intelligence and forensic analysis into response processes, and driving continuous improvement to strengthen organizational resilience against evolving cyber threats. The Lead Incident Responder will maintain compliance with federal cybersecurity frameworks (NIST 800-series, RMF, TIC 3.0), lead investigations into complex threats, and deliver compliance reporting to federal stakeholders.
Service Desk Manager PeratonService Desk ManagerWashington, D.C.$112,000–$179,000 / yearFull timeThis role is responsible for managing daily Service Desk operations, supervising multi-tier technical support teams, driving operational excellence, and ensuring the delivery of high-quality customer service to a large and geographically dispersed user community. This position requires collaboration with government stakeholders, technical teams, and program leadership to ensure service delivery objectives, operational metrics, and customer expectations are consistently achieved.
Service Desk Manager Peraton IncService Desk ManagerDC$112,000–$179,000 / yearThis role is responsible for managing daily Service Desk operations, supervising multi-tier technical support teams, driving operational excellence, and ensuring the delivery of high-quality customer service to a large and geographically dispersed user community. This position requires collaboration with government stakeholders, technical teams, and program leadership to ensure service delivery objectives, operational metrics, and customer expectations are consistently achieved.
Onsite - Service Desk Manager Dhaka Technologies Limited CompanyOnsite - Service Desk ManagerWashington, DCDhaka Technologies Limited is seeking an experienced Service Desk Manager to lead a customer-focused Technical Service Desk supporting a large enterprise IT managed services environment. The Service Desk Manager will oversee the full lifecycle of IT incidents, service requests, and problems, ensuring timely resolution, SLA compliance, strong customer communication, and continuous service improvement.
NewService Desk Manager The Heritage FoundationService Desk ManagerWashingtonThis range is a good-faith estimate, and the final salary offered to a selected candidate depends on a variety of factors including, but not limited to, the candidate’s experience, education, and other qualifications; internal and external market pay for comparable jobs; and level of hire based on aforementioned qualifications. Experience: 4+ of technical experience with a proven track record in a lead or supervisory capacity; experience supporting systems and devices in various environments; experience in Asset Management and Incident Management is preferred.
Service Desk Manager - ITIL 4 Certified Softthink SolutionsService Desk Manager - ITIL 4 CertifiedWashington, District of ColumbiaIn an industry that’s constantly reinventing itself, STSI challenges its team members and consultants with engagements that involve specialized services and advanced IT solutions – applying agile development principles, methodical planning, creative thinking, and continuous learning. We are seeking a Service Desk Manager to lead the Technical Service Desk operations and oversee the full lifecycle of IT incidents and problems.
Service Desk Manager Digital Management LLCService Desk ManagerDCThis role oversees day-to-day service desk operations, manages a cloud-based ITSM platform, ensures SLA achievement and reporting, and coordinates across Tier 1, Tier 2, Tier 3, and vendor teams to drive consistent, high-quality service delivery. DMI, LLC is seeking a Service Desk Manager to lead for the technical service desk, accountable for the end-to-end lifecycle of all IT incidents and problems across a multi-site environment supporting 700+ network users across seven locations.
IT Service Center (ITSC) Manager w/Secret Clearance TekSynapIT Service Center (ITSC) Manager w/Secret ClearanceWashington, Washington, DC$150,000–$200,000 / yearFull timeExperience managing a high-volume service desk/contact center with more than 50 resources during peak periods, fielding customer inquiries, creating tickets, and providing first call resolution for services requirements of similar size , scope, and complexity. This role leads high-volume contact handling, ticket creation, first call resolution, customer communications, service desk staffing, and process improvements that connect the service desk with incident and request fulfillment management.
Desk-Side Support Services (DSS) Manager w/Secret Clearance TekSynapDesk-Side Support Services (DSS) Manager w/Secret ClearanceWashington, Washington, DC$130,000–$190,000 / yearFull timeThe DSS Manager is responsible for desk-side service delivery in response to incidents and service fulfillment requests, as well as other desk-side support outlined in the RFQ for both the National Capital Region and CONUS locations. Must meet applicable DoD 8140 cyberspace workforce qualification requirements for the assigned work role, including an approved baseline certification equivalent to IAM Level I or IAT Level I.
Service Delivery & Support Manager w/Secret Clearance TekSynapService Delivery & Support Manager w/Secret ClearanceWashington, Washington, DC$150,000–$220,000 / yearFull timeThe Service Delivery & Support Manager is responsible for end-user service delivery functions and underlying processes, including event, problem, incident management, request fulfillment, ITSC operations, and desk-side support. Must meet applicable DoD 8140 cyberspace workforce qualification requirements for the assigned work role, including an approved baseline certification equivalent to IAM Level I or IAT Level I.
Help Desk Manager Client Solution Architects LLCHelp Desk ManagerDCInterface directly with NMCI, Navy Enterprise Service Desk (NESD), DISA Joint Service Provider (JSP), and vendor support entities to escalate issues and resolve complex technical problems. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
Helpdesk Manager Doyon Properties IncHelpdesk ManagerDCHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor's legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
NewService Desk Manager Govcio LLCService Desk ManagerWashington, DC$140,000–$168,000 / yearFull timeOverview: GovCIO is currently hiring for a Service Desk Manager to support our US Mint contract needs. This position is located in the Washington, DC area and will be a hybrid on-site/remote. Responsibilities: Technical, Project and Operation Management of service desk operations and Asset Management Develop and implement pro...
IT Service Delivery Manager Berkeley Research GroupIT Service Delivery ManagerWashington DC, District of ColumbiaPartner closely with Service Desk, Infrastructure, Cybersecurity, Enterprise Applications, Asset Management, and the IT Project Management Office (PMO) teams to provide seamless end-to-end support services. Together, they bring a diversity of real-world experience, data, and human and artificial intelligence, to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges facing organizations across the globe.
IT Support Team Manager LeidosIT Support Team ManagerWashington DC, District of ColumbiaProvide strategic oversight and operational leadership for Service Desk, Deskside Support, and AV/VTC support teams, ensuring consistent delivery of enterprise IT support services across all customer engagement channels. This role is responsible for delivering consistent, high-quality support outcomes by aligning service desk execution with SEC OIT performance requirements, including SLA and KLI tracking, reporting, and continuous improvement.
Product Manager Ampcus IncorporatedProduct ManagerWashington, DC$80–$90 / hourThis role will partner with teams across Client Board to deliver streamlined, user-centric solutions for how employees request services, resolve incidents and fulfill mission-critical operational needs. Lead discovery efforts including user research, journey mapping, and workflow design to ensure solutions are usable and aligned with real-world processes.
Program Manager i360technologies, Inc.Program ManagerWashington, DCCoordinate monthly planned releases and urgent releases, ensuring all changes include required artifacts, version-controlled code, test evidence, deployment instructions, rollback plans, user acceptance approval, and post-release validation. The PM will serve as the primary point of contact for Client stakeholders and will be accountable for day-to-day contract execution, staffing, delivery quality, risk management, reporting, release coordination, stakeholder communications, and continuous improvement.
Helpdesk Manager designDATAHelpdesk ManagerWashington DC, Washington, DCFull timeHowever, employees who have access to the compensation information of the other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consent with the contractor’s legal duty to furnish information. PREFERENCE STATEMENT: design Data, Inc. grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.
NewNetwork Operations and Security Center (NOSC) Manager GD Information TechnologyNetwork Operations and Security Center (NOSC) ManagerWashingtonTo ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. The NOSC Manager will be coordinating a team of both government and contractor personnel who support the infrastructure (servers, routers, switches) and cybersecurity framework (firewalls, IPS, security tools) of the component’s network.
IT Service Center (ITSC) Manager w/Secret Clearance TekSynap CorpIT Service Center (ITSC) Manager w/Secret ClearanceDCExperience managing a high-volume service desk/contact center with more than 50 resources during peak periods, fielding customer inquiries, creating tickets, and providing first call resolution for services requirements of similar size, scope, and complexity. This role leads high-volume contact handling, ticket creation, first call resolution, customer communications, service desk staffing, and process improvements that connect the service desk with incident and request fulfillment management.
Senior IT Operations Manager Peraton IncSenior IT Operations ManagerDC$146,000–$234,000 / yearOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
Desk Side Support Services (DSS) Manager w/Secret Clearance TekSynap CorpDesk Side Support Services (DSS) Manager w/Secret ClearanceDC$130,000–$190,000 / yearThe DSS Manager is responsible for desk-side service delivery in response to incidents and service fulfillment requests, as well as other desk-side support outlined in the RFQ for both the National Capital Region and CONUS locations. Must meet applicable DoD 8140 cyberspace workforce qualification requirements for the assigned work role, including an approved baseline certification equivalent to IAM Level I or IAT Level I.
Senior IT Operations Manager PeratonSenior IT Operations ManagerWashington, D.C.$146,000–$234,000 / yearFull timeOversee daily operations and lifecycle management of enterprise data centers, servers, networks, firewalls, storage platforms, load balancers, cloud infrastructure, hyperconverged infrastructure (HCI), virtual desktop infrastructure (VDI), and desktop computing environments. The ideal candidate will possess extensive experience managing complex enterprise IT operations, leading multidisciplinary technical teams, overseeing secure infrastructure environments, and driving operational excellence across highly secure federal programs.
Senior Director Technology Program Manager Peraton IncSenior Director Technology Program ManagerDC$229,000–$366,000 / yearExperience leading organizations covering Infrastructure operations and engineering including End point engineering & image build and patching, Network, Security, Storage and backup services, email, Communication and user collaboration tools, Video teleconference, File and print servers, Remote access, Server hosting, Monitoring. Peraton is seeking a Technology Program Management Senior Director who is a seasoned leader responsible for overseeing day-to-day progress of a multifaceted program through constant interaction with the Government customer, technical and business managers and immediate staff, subcontractor partners, and program support personnel.
Service Delivery & Support Manager w/Secret Clearance TekSynap CorpService Delivery & Support Manager w/Secret ClearanceDCThe Service Delivery & Support Manager is responsible for end-user service delivery functions and underlying processes, including event, problem, incident management, request fulfillment, ITSC operations, and desk-side support. Must meet applicable DoD 8140 cyberspace workforce qualification requirements for the assigned work role, including an approved baseline certification equivalent to IAM Level I or IAT Level I.
Senior Director - Technology Program Manager PeratonSenior Director - Technology Program ManagerWashington, D.C.$229,000–$366,000 / yearFull timeExperience leading organizations covering Infrastructure operations and engineering including End point engineering & image build and patching, Network, Security, Storage and backup services, email, Communication and user collaboration tools, Video teleconference, File and print servers, Remote access, Server hosting, Monitoring. Responsibilities: Peraton is seeking a Technology Program Management Senior Director who is a seasoned leader responsible for overseeing day-to-day progress of a multifaceted program through constant interaction with the Government customer, technical and business managers and immediate staff, subcontractor partners, and program support personnel.
Deskside Support Manager LeidosDeskside Support ManagerWashington DC, District of ColumbiaIn addition to direct supervision of the desk side staff, the individual selected for this position will be responsible for interfacing with the Tier 1 Service Desk management staff located off site to ensure seamless handoffs between the Service Desk agents and the onsite staff. Additionally, this person is expected to manage escalation and hand-off to system operations, system engineering, and management teams while ensuring successful delivery and closure under established Service Level Agreements (SLAs).
NewPlatform Operations Manager LeidosPlatform Operations ManagerWashington, DC$154,050–$278,475 / yearYou will partner with a multidisciplinary team of systems engineers, developers, integrators, and system administrators to lead efforts in the following areas: System Reliability & Performance — Ensuring uptime, performance, and capacity planning for a large‑scale big data production platform with a microservice architecture running on Kubernetes, Elasticsearch, PostgreSQL, Kafka, and technologies such as Java, Python, React, and low‑code tools like Appian. Leidos is excited to present an opportunity for a TS/SCI‑cleared Platform Operations Manager to join a high‑impact team driving the design, development, and deployment of a modern technology stack supporting the DOMEX Data Discovery Platform (D3P) Modernization Program .
Enterprise Operations Center (EOC) Manager Peraton IncEnterprise Operations Center (EOC) ManagerDC$176,000–$282,000 / yearPeraton is seeking a Enterprise Operations Center (EOC) Deputy Manager, who is a seasoned leader responsible for overseeing day-to-day progress of a multifaceted program through constant interaction with the Government customer, technical and business managers and immediate staff, subcontractor partners, and program support personnel. Experience leading organizations covering Infrastructure operations and engineering including End point engineering & image build and patching, Network, Security, Storage and backup services, email, Communication and user collaboration tools, Video teleconference, File and print servers, Remote access, Server hosting, Monitoring.
Senior Product Manager PROVIDGE CONSULTING, LLCSenior Product ManagerWashington, DCCompensation & Benefits 12 Wage Range: Negotiable General Benefits: Custom Software Systems, Inc. offers our employees a competitivebenefits package that may include: Health insurance plans Health Savings Account (HSA) Dental Vision Long-term disability Short-term disability Basic term life insurance Supplemental term life insurance for employees, spouses, and dependents Simple IRA Parking/Commuting expense reimbursement Training/Education. Working closely with business leaders, technical teams, securitystakeholders, and end users, the Senior Product Manager will champion product strategy,prioritize initiatives based on measurable outcomes, and lead Agile delivery teams tocontinuously improve platform capabilities and user experience.
IT Support Team Manager Leidos Holdings IncIT Support Team ManagerDC$82,550–$149,225 / yearProvide strategic oversight and operational leadership for Service Desk, Deskside Support, and AV/VTC support teams, ensuring consistent delivery of enterprise IT support services across all customer engagement channels. This role is responsible for delivering consistent, high-quality support outcomes by aligning service desk execution with SEC OIT performance requirements, including SLA and KLI tracking, reporting, and continuous improvement.
SOC Manager Valiant Solutions, LLCSOC ManagerWashington, Washington, DCFull timeTo ensure that employee performance does not suffer in a remote work environment, all employees who telecommute are expected to have a quiet and distraction-free workspace with adequate internet, dedicate their full attention and availability to their job duties during working hours, and maintain a schedule during core business hours that align with those of their coworkers and Valiant's clients. The SOC Manager coordinates containment, eradication, and recovery actions across SOC, engineering, and partner SOC teams, manages the SIEM notable events dashboard, and maintains the partner and Cloud Service Provider call tree that drives stakeholder notification during an incident.
SOC/NOC Operations Manager – Senior MKS2 TechnologiesSOC/NOC Operations Manager – SeniorWashington, DC$120,000–$130,000 / yearMKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, Software Engineering and IT Support Services to improve the security and well-being of our clients. This role is responsible for overseeing 24x7x365 operations, ensuring efficient incident response, maintaining operational performance, and driving continuous improvement across integrated SOC/NOC environments.
Service Delivery Manager North StoneService Delivery ManagerWashington, District of ColumbiaThe Service Delivery Manager reports to the Director of Operations / Senior Program Manager and supports execution of established service delivery processes, performance tracking, and continuous improvement efforts. This role is responsible for maintaining service levels, coordinating a small team of technical support staff, and ensuring consistent delivery of IT support services within an IT Service Management (ITSM) environment.
Regional Operations Manager - Mid-Atlantic Guardian Service Industries IncRegional Operations Manager - Mid-AtlanticDC$63,000–$68,000 / yearPosition Overview: We are seeking candidates to join a passionate and dedicated team to add tremendous value as a dynamic Regional Operations Manager to oversee a portfolio of luxury concierge sites located in Washington, DC, Maryland, and Virginia. A minimum of 2 years' experience in hospitality, luxury residential services, hotel front desk management, security operations management, or property management is preferred.