HR Direct Service: Reviews, analyzes, and prepares position descriptions in collaboration with hiring authorities to ensure accuracy, classification alignment, position equity considerations, recruitment strategy considerations, and compliance with divisional and institutional guidelines; Oversees the hiring proposal process in coordination with the HR Specialist, including preparation of onboarding documentation to support timely and compliant hiring processes; Supports recruitment and hiring activities for designated UL units in coordination with Central HR and internal stakeholders; Oversees student hourly, graduate professional assistant, and wage employee hiring and offboarding, coordinating with HR Specialists, Payroll, and Central HR to manage status changes and employment actions; Coordinates annual non-benefitted staff hiring processes for assigned units to meet operational and staffing needs; Manages employee offboarding processes by providing guidance, processing documentation, and directing exit interview options with Central HR and UL HR leadership; Evaluates incoming HR requests, exercising professional judgment to resolve issues at the appropriate level or escalate complex, sensitive, or high-risk matters to senior leadership; and. Fosters a collaborative and supportive work environment that promotes employee well-being, engagement, and retention; Prepares and conducts timely performance evaluations, and maintains accurate records of employee performance, feedback, and disciplinary actions to address performance concerns; Resolves challenges by researching issues, collaborating with appropriate partners, and following up on actions while maintaining confidentiality, professionalism, and effective customer/unit relationships, including use of de-escalation strategies as needed; Maintains collaborative relationships across UL and Central HR, communicating clearly and timely through established systems (e.g., meetings, ticketing/workflow tools, email) to facilitate coordinated service delivery; Effectively hires, trains, and develops assigned HR staff by coordinating onboarding, cross-functional learning, role-specific skill development, and providing access to training resources and guidance to support consistent, accurate, and effective HR service delivery; Encourages and supports ongoing professional development opportunities for all staff, ensuring they have the tools and training needed to succeed in their roles.