PRIMARY JOB RESPONSIBILITIES** + Analyze, design, develop, implement and evaluate enterprise-focused learning objectives, course outlines, assessments, storyboards, instructor manuals, and participant materials, job aids/tip sheets and other supplementary training deliverables + Consult with managers and business analysts to identify performance gaps, perform analysis to determine whether gaps are due to skill deficits, and if so, recommend and negotiate appropriate training solutions + Develop advanced level performance-based training objectives and validate with department managers and supervisors + Apply principles of adult learning theory, group dynamics, group facilitation, needs analysis, program design and evaluation, and change management into day-to-day practice, course delivery and program offerings + Assist the training manager and/or Education Technology Specialist & Instructional Designer when consulting with UW Medicine managers and supervisors to identify training needs and develop performance + Effectively conduct a variety of instructor-led and virtual application classes and rare in-person training + Document requirements, design, and develop content for web-based solutions and coordinate development with the team Education Technology Specialist & Instructional Designer + Actively partner with medical center departments and IT Services to coordinate supplemental resources required for major implementations + Model and assist others, such as Super Users, in application training delivery, application enhancements and advanced application skills + Maintain Learning Home Dashboards (LHDs) + For each training development effort, use project management skills to negotiate scope and deliverables, identify resources, develop project plan and timeline, and manage all work to ensure timely delivery + Communicate and liaison with project managers for specific project initiatives and report project status, updates, and other pertinent information to manager and education team members **REQUIRED QUALIFICATIONS** + Bachelor's Degree in Healthcare, Education, Instructional Design, Technical Writing, Business Administration, or related field + 5+ years of experience must include: + 4+ years of experience in delivering course content for a variety of learning delivery modalities including instructor-led classroom and virtual courses, e-Learning solutions, and "in-service" sessions in outpatient and inpatient settings + Proficiency with tools to create interactive eLearning, simulation, and assessment content. + Excellent verbal and written communication skills, including: + Experience writing, proofing and editing courseware content for grammar, accuracy and clarity + Experience presenting effectively and confidently, tailoring delivery for desired results + Advanced experience creating multi-media and eLearning programs using authoring tools such as Articulate, Captivate, Lectora, Camtasia, Amplifire, and Firefly and experience with designing education that incorporates web technologies + Strong proficiency in Zoom, MS Teams, screen capture, Outlook, Word, Excel, PowerPoint, Publisher, Adobe Acrobat Professional, and SharePoint + Proficiency in creating change notices and tip sheets + Proficiency with project planning and control techniques, such as work breakdown structures, critical path analysis, resource analysis and conflict resolution + Proficiency with project management concepts in planning and implementing multiple projects in a cross functional environment + Strong knowledge of project risk management + Strong ability to synthesize operational data, literature and verbal input into appropriate policy and procedure + Strong, applied experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors + Advanced experience training EHR revenue cycle applications in an inpatient, acute or ambulatory care organization + Advanced experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change + An equivalent combination of education and experience may substitute for stated requirements **ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER** UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center.