JOB DUTIES: Primary duties include (any combination of the following): (i) making outbound phone calls, (ii) receiving inbound phone calls, (iii) setting sales and service appointments, (iv) following due-bills, SOP requests and accessory sales, (v) service reminders, (vi) review and survey follow-up, (vii) customer/prospect follow-up, (viii) responding to internet leads, (ix) managing lease return/retention process, (x) marketing, (xi) coordinating social media (xii) service shuttle coordination, (xiii) booking, (xiv) orphan owner management, and (xv) service drive appraisal and warranty sales process. Through charitable contributions, special events and fundraisers, and direct involvement in schools, hospitals, and businesses, Santa Margarita Auto Group believes that investing in our communities is simply the right thing to do.