Performs and maintains currency of essential competencies as required by specific area of hire and populations served: Provides courteous telephone response to all callers and ensures that calls are handles and routed appropriately and messages are accurately recorded. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.