DIVISION OVERVIEW: Goodwill SWPA's Human Services division is responsible for making Goodwill's overarching vision a reality: enhancing people's dignity and quality of life by strengthening communities and helping those with barriers to employment reach their full potential through workforce education and support. Experience should include some or all of the following: Goal Planning, supporting clients with issues related to poverty, child care, transportation, food and housing insecurity, basic needs, unemployment, underemployment, criminal backgrounds, mental health and D&A issues, ID/DD.