Supports the program manager and team members with administrative and operational tasks, including maintaining hard copy and electronic files, mailing documents, processing and organizing medical records, obtaining notarization as directed, and assisting with the completion and filing of required documents with the Department of Labor and Industry. Acts as a liaison between physicians, workers’ compensation insurers, employers, and patients by providing clarification related to care plans, return-to-work instructions, documentation needs, and other workers’ compensation-related issues.