Technical Skills & Professional Development : Intermediate to advanced proficiency with Microsoft Office products (advanced Excel; intermediate Outlook, Word, PowerPoint); proficient project management and broadening carrier relationships; continued development of product/line knowledge and marketing techniques; stays current with trends and regulations; exemplifies MMA Core Values of Collaboration, Passion, Innovation, and Accountability. • Account & Business Management : Task leadership with ability to prioritize, organize daily tasks, and manage general account operations; developing proficiency in managing a book of business through the annual lifecycle (new business, customer service, renewal strategy); handles smaller, less complex accounts under guidance of Client Team and Sales Collaboration.