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You'll partner closely with Product Managers, Learning Scientists, and Engineers to connect insights to action-defining the metrics that matter, instrumenting data pipelines, and translating findings into design and product decisions. Partner with Product Managers and Learning Scientists to design and analyze experiments (A/B, multivariate, feature pilots) that measure the impact of new formats, UX improvements, or product features.

Job Description Senior Product Analyst Team: Product & Applied Learning Location: Remote (U.S.) About Chegg Skills helps working adults build the skills they need to access better jobs-faster and more affordably. Our Product & Applied Learning team owns the student-facing learning environment-from content and features to user experience and learning models. We're obsessed with delivering a seamless, data-informed learning journey that keeps students progressing with confidence. The Role We're hiring a Senior Product Analyst to help us understand and improve how learners experience our products. You'll analyze how content, features, and user flows perform in practice-identifying where friction exists, where engagement thrives, and how we can create a more effective and intuitive learning experience. You'll partner closely with Product Managers, Learning Scientists, and Engineers to connect insights to action-defining the metrics that matter, instrumenting data pipelines, and translating findings into design and product decisions. Your work will shape how the Product & Applied Learning team builds, measures, and iterates our student experience. This role is ideal for a self-directed, systems-minded analyst who thrives on uncovering insights that make complex experiences simple and effective for learners. What You'll Do<ul><li>Partner with Learning Science and Instructional Design to conceptually map how learning model standards-difficulty curves, skill levels, instructional flow-translate into learner outcomes. </li></ul><ul><li>Create metrics for learning quality, persistence, and proficiency-moving beyond clicks and usage to identify the metrics that are true predictors of completion and satisfaction. </li></ul><ul><li>Develop and maintain dashboards that visualize learner progress, satisfaction, and experience quality, creating a single source of truth for program health. </li></ul><ul><li>Partner with Product Managers and Learning Scientists to design and analyze experiments (A/B, multivariate, feature pilots) that measure the impact of new formats, UX improvements, or product features. </li></ul><ul><li>Collaborate with Learning Science to link quantitative data with qualitative insights, grounding product design in evidence. </li></ul><ul><li>Communicate insights clearly and visually-craft data stories and presentations that turn analysis into actionable narratives influencing decisions and roadmap priorities. </li></ul><ul><li>Continuously improve analytics systems-automate processes, refine models, and ensure accuracy and accessibility across teams. Integrate AI as an internal enabler wherever it makes sense. </li></ul><ul><li>Drive a culture of user-centric, evidence-based decision-making so every product choice is grounded in data and aligned to learner needs. </li></ul><ul><li>Think creatively about how we can leverage data analytics solutions to solve business problems in ways we might not have considered. </li></ul> What You Bring Basic Qualifications<ul><li>3-6 years of experience in product or business analytics, ideally within a B2C, SaaS, or education context. </li></ul><ul><li>Advanced SQL skills and fluency in Python or R for data analysis, modeling, and visualization, and comfortable with integrating AI into methods to support data-driven recommendations & drawing insights. </li></ul><ul><li>Strong analytical toolkit-comfortable with A/B testing, funnel analysis, time series, and behavioral modeling. </li></ul><ul><li>Proven ability to translate data into actionable product insights. </li></ul><ul><li>Experience building dashboards in Tableau, Looker, or a similar visualization tool. </li></ul><ul><li>Strong communication skills-able to synthesize complex findings into clear, actionable recommendations. </li></ul><ul><li>Collaborative and proactive; comfortable working with Product, Engineering, and Learning teams. </li></ul><ul><li>User-centric mindset-curious about how design and data together shape learner outcomes. </li></ul> Preferred Qualifications<ul><li>Experience analyzing engagement or learning data within an edtech, learning, or content platform. </li></ul><ul><li>Familiarity with UX research methods or human-centered design. </li></ul><ul><li>Knowledge of statistical experimentation, hypothesis testing, and causal inference. </li></ul><ul><li>Comfort with working in agile product environments. </li></ul><ul><li>Passion for learning analytics, learning science, or experience optimization. </li></ul> Target Base Salary: 150,000 Pay Transparency Range: 120,000 to 180,000 The base salary pay range fo

Chegg, Inc.

Business Intelligence Analyst 1

A/B Testing

Analysis Skills

Artificial Intelligence (AI)

Business Analysis

Business Intelligence

Communication Skills

Continuous Improvement

Data Analysis

Data Management

Data Modeling

Data Visualization

Experiment Design

Instructional Design

Looker

Metrics

Problem Solving Skills

Process Modeling

Product Design

Product Engineering

Python Programming/Scripting Language

Quality Metrics

R Programming Language

Reporting Dashboards

SQL (Structured Query Language)

Software as a Service (SaaS)

Systems Analysis

Tableau

Team Player

User Interface/Experience (UI/UX)

eCommerce

Broadbean

Performance Bonus

401K

Employee Referral Program

Employee Events

UNKNOWN

ADAPTED_NOW

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 136,200.00 - 199,760.00 USD.

YEAR

About Us: Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people. How We Work: At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values: Bold in how we dream and innovate Responsive to feedback, challenges and opportunities Accountable for results and best in class outcomes Visionary in future focused problem-solving Exceptional in execution and impact The Role This is a hands-on, high-autonomy role spanning the full development lifecycle. The primary focus is software development, with additional responsibility for database management and infrastructure as needed to support the team's systems. Your day-to-day + Build and maintain full-stack applications and backend services using Python, TypeScript, React, and Go. + Own and manage large SQL databases backing applications and services used by the Threat Intelligence team, including schema design, query optimization, migrations, and operational health. + Proactively identify problems before they become incidents: Seek out reliability, performance, and correctness issues. Improve runbooks, dashboards, alert quality, and automation. + Collaborate closely with other engineering teams and threat intelligence stakeholders to deliver outcomes that strengthen the team's ability to produce actionable intelligence. + Help manage and maintain AWS infrastructure supporting the team's services: VPC configuration, ECS, Aurora/RDS, EC2, Networking, SNS/SQS, CDK + Adhere to best practices when it comes to CI/CD, observability, and monitoring: GitHub Actions, CloudWatch/Grafana, Docker What you bring to the team + Substantive Python experience in production or enterprise environments — we're looking for engineers who have designed, built, and maintained Python systems with real operational accountability, not solely scripting or automation. + PostgreSQL experience is required. Candidates without direct PostgreSQL experience will be considered where they can demonstrate equivalent depth with a comparable relational database system. + Hands-on AWS infrastructure management experience, including provisioning and operating resources such as EC2 instances, RDS databases, VPCs, and related services. Preferred Qualifications + Experience with FastAPI. + Experience with ClickHouse or other columnar/analytical datastores. + Experience working in a security vendor environment, with exposure to large volumes of raw telemetry. + Understanding of knowledge graphs and graph databases. + Comfort using AI-assisted tooling thoughtfully — for example, to accelerate implementation backed by sound planning and detailed design — paired with strong engineering judgment about when and how to apply it. Nice to Have + Experience managing, maintaining, and tuning PostgreSQL databases at scale. + Familiarity with building modern CLI/TUI tooling. + Familiarity working with Agentic/MCP technologies. Why Proofpoint? At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us: + Competitive compensation + Comprehensive benefits + Career success on your terms + Flexible work environment + Annual wellness and community outreach days + Always on recognition for your contributions + Global collaboration and networking opportunities Our Culture: Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone. We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com . How to Apply Interested? Submit your application along with any supporting information- we can’t wait to hear from you! Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable compensation and/or equity. We offer a competitive benefits package, including flexible time off, a comprehensive well-being program with two paid Wellbeing Days and two paid Volunteer Days per year, plus a three-week Work from Anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 166,500.00 - 244,200.00 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 136,200.00 - 199,760.00 USD All other cities and states excluding those listed above: Base Pay Range: 124,100.00 - 182,050.00 USD Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. We are the leader in human-centric cybersecurity. Half a million customers, including 87 of the Fortune 100, rely on Proofpoint to protect their organizations. We’re driven by a mission to stay ahead of bad actors and safeguard the digital world. Join us in our pursuit to defend data and protect people. Our BRAVE Values: At Proofpoint, we are BRAVE in everything we do, and our values aren’t just words—they shape how we work, collaborate, and grow. We seek people who are bold enough to challenge the status quo, responsive in the face of ever-evolving threats, and accountable for delivering real impact. We value those with a visionary mindset who anticipate what’s next and push cybersecurity forward, and we celebrate exceptional execution that ensures we continue to defend data and protect people. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. Find your network, your allies, and your biggest fans. We know that work is simply better when you’re surrounded by people who inspire you—who share ideas, cheer you on, and genuinely want to see you succeed. That’s why we offer social circles, sponsored networks, and connection points across teams and time zones—to help you find your people, build your community, and thrive together. This isn’t just a job—it’s a mission to protect people and defend data in a world that never slows down. We’re building the future of human-centric cybersecurity, and that future belongs to all of us. We take ownership, move fast, and hold ourselves accountable—because that’s what it takes to stay ahead. And we do it together, winning as one. Be empowered to reach your full potential through meaningful challenges and personalized support—designed around you and your goals. Whether you're growing as a leader or leveling up from great to exceptional as an individual contributor, we’re here to help you get there. Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.

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Business Intelligence Analyst 1 Chegg, Inc.

Sr. Software Engineer, Threat Intelligence Proofpoint

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