NewPrincipal Business Intelligence Engineer, Amazon Customer Service Amazon.com IncPrincipal Business Intelligence Engineer, Amazon Customer ServiceSeattle, WACustomer Experience Products (CXP) is the technology organization behind Amazon"s customer service, building and managing the self service tooling, chatbot and voicebot experiences, and quick resolution paths that help customers solve problems faster. We own the end to end data ecosystem that enables scientists, product managers, and business leaders across CXP to understand customer journeys, measure operational performance, and build the personalized, intelligent support models that define the future of customer service at Amazon scale.
NewBusiness Intelligence Engineer II, Supply Tech Sciences Amazon.com IncBusiness Intelligence Engineer II, Supply Tech SciencesSeattle, WAThe Publisher Technology Data, Insights, and Analytics team provides the near real time data, analytics, reporting, and data management tools used by hundreds of teams across Amazon to understand advertising performance, make business decisions, and support machine learning at scale. The role requires strong SQL, data modeling, visualization, and analytical skills, along with the ability to understand data lineage, identify the business context behind metrics, and communicate findings that influence product and business decisions.
Applied Scientist III, Sponsored Products Marketplace Intelligence Amazon.com IncApplied Scientist III, Sponsored Products Marketplace IntelligenceSeattle, WAThe Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. This is a unique opportunity for someone who wants to have broad business impact, a direct impact on customers and the search experience, and get broad exposure to a wide range of scientific techniques (machine learning, bandit learning, optimization, LLMs).
Business Intelligence Engineer, Amazon Kids+ Amazon.com IncBusiness Intelligence Engineer, Amazon Kids+Seattle, WATo be successful in this role, you should have broad skills in database design, be comfortable dealing with large and complex subscription data sets, have experience building self-service dashboards and using visualization tools, while always applying analytical rigor to solve business problems. We are looking for an analytical, results-oriented, self-motivated, and customer-focused Business Intelligence Engineer to build critical data pipelines and analytics tools that will help teams make data-driven decisions to grow and improve the Kids+ subscription service.
Sr Business Intelligence Engineer, FBA Analytics Amazon.com IncSr Business Intelligence Engineer, FBA AnalyticsBellevue, WAFulfillment by Amazon (FBA) analytics and data science team partners with product team to optimize inbound supply chain by influencing right tradeoffs among cost, speed and network capacity utilization. In this critical role, you"ll partner with business leaders to develop analytical methods, KPIs & dashboards, and build AI workflows to empower business with data-driven strategic decisions.
Business Intelligence Engineer, Amazon Shipping BI Amazon.com IncBusiness Intelligence Engineer, Amazon Shipping BIBellevue, WAWe have built a highly respected BI and Data Engineering team which is focused on solving complex problems in worldwide transportation using workflows, optimization algorithms, and machine learning systems. Data Management and Integration: Collect, process, and manage large datasets from various sources, ensuring data accuracy, consistency, and accessibility.
Business Intelligence Engineer, Listing Analytics Amazon.com IncBusiness Intelligence Engineer, Listing AnalyticsSeattle, WAThe ideal candidate thrives in working in large and complex data warehouse environments, has excellent verbal and written communication skills, is motivated by developing innovative and simplified solutions to solve complex analytical problems and is passionate about working with large data sets and bringing data together to answer business questions and drive change. Design, implement, and support platforms that provide business teams ad-hoc access to large datasets for self service deep dives (eg: data visualization tools for non-tech business users).
Business Intelligence Engineer II, SCOT-AIM Amazon.com IncBusiness Intelligence Engineer II, SCOT-AIMBellevue, WAAIM is part of Amazon's Supply Chain Optimization Technology (SCOT) organization, whose charter is to deliver the best possible customer experience while maximizing the return on our inventory investment, fulfillment assets, and transportation network in terms of long term free cash flow. Amazon's Automated Inventory Management (AIM) team is looking for an experienced Business Intelligence Engineer to conceptualize, articulate, and develop state of the art technology to understand and measure the shopping experience of every Amazon customer.
Principal PMT, Sponsored Products and Brands - Marketplace Intelligence Amazon.com IncPrincipal PMT, Sponsored Products and Brands - Marketplace IntelligenceSeattle, WAThe Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We seek a Principal Technical Product Manager to lead a collaborative roadmap for how to improve our ad experiences on Search pages to drive improvements for shoppers, advertisers and Amazon.
Senior Business Intelligence Engineer, Global Logistics Analytics Amazon.com IncSenior Business Intelligence Engineer, Global Logistics AnalyticsBellevue, WAOwn the end-to-end analytics strategy for GL Product & GTM, designing measurement systems, KPIs, and business metrics that guide investment decisions, product roadmaps, and operational performance across ocean freight, air freight, customs clearance, and emerging logistics solutions. Architect and deliver self-service BI tools (dashboards, reports, automated pipelines) that empower a 12-person cross-functional team and senior leaders to independently access and act on data-reducing time-to-insight and enabling faster decision-making.
Business Intelligence Engineer - SCOT, Fulfillment Optimization, SCOT-FO Amazon.com IncBusiness Intelligence Engineer - SCOT, Fulfillment Optimization, SCOT-FOBellevue, WAThe FO Planning & Forecasting team is seeking a Business Intelligence Engineer (BIE) who combines deep analytical skills with a builder"s mindset - someone who can architect data pipelines, develop automated reporting systems, and apply AI-powered tooling to accelerate insight generation and decision-making at scale. We are part of Amazon"s Supply Chain Optimization Technology (SCOT) Group, which develops systems that optimize inventory placement, transportation, and fulfillment plans across marketplaces worldwide.
Applied Scientist Manager, Marketplace Intelligence Amazon.com IncApplied Scientist Manager, Marketplace IntelligenceSeattle, WAThe Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through cutting-edge generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers', advertisers', and Amazon's interests.
Senior Manager of Data Engineering & Business Intelligence, Alexa Audio Amazon.com IncSenior Manager of Data Engineering & Business Intelligence, Alexa AudioSeattle, WAIn this role, you have the opportunity to: Design and scale the data infrastructure that powers Alexa Audio"s key business metrics across all content types (music, radio, podcasts, audiobooks, generative audio), endpoints, geos, and providers. Enhancement of reporting and analytics capabilities serving Alexa Audio Product Directors, Technical Directors, Product Management, Partner Management, and Central BI/Finance teams.
Business Intelligence Manager, AWS Infrastructure, S&OP Planning Amazon.com IncBusiness Intelligence Manager, AWS Infrastructure, S&OP PlanningSeattle, WAThis role requires an individual with excellent analytical abilities, deep knowledge of tools and platforms (like SQL, Tableau, Redshift, Glue, Airflow) for developing business intelligence solutions as well as ability to communicate clearly, and collaborate with both business owners and other analytics teams. Hence, the successful BIE will not only possess the expertise and passion for analyzing data, designing metrics to measure the performance of the business, and building reporting capabilities and tools, but also will interact directly with business leaders and teams that rely on the metrics and analyses that they produce.
Manager III, Business Intelligence, Robotics Delivery and Packaging Innovation Amazon.com IncManager III, Business Intelligence, Robotics Delivery and Packaging InnovationBellevue, WAThe Robotics Delivery and Packaging Innovation team is looking for a business intelligence manager to join our team in building and maintaining end-to-end data and analytics solutions that drive business choices. You will spearhead high visibility projects to design, implement and measure effective solutions for large, complex data spanning many sources and data structures using AWS tools.
Sr Business Intelligence Engineer, Amazon Global Data Center Ops Central Insight and Analytics Team Amazon.com IncSr Business Intelligence Engineer, Amazon Global Data Center Ops Central Insight and Analytics TeamSeattle, WAYou will move our analytics capability beyond reporting what happened to explaining why - identifying which factors drive metric deviation, decomposing performance into attributable components, and building the analytical frameworks that enable operational leaders to take the right action. You will scope analytical problems, build decomposition frameworks, partner with operational leaders to validate findings, and deliver insights that directly influence resource allocation, process design, and investment decisions at the VP level.
Business Intelligence Engineer , North America Supply Chain, Supply Chain Placement Amazon.com IncBusiness Intelligence Engineer , North America Supply Chain, Supply Chain PlacementBellevue, WACollaborating with Supply Chain Execution (SCE) and Science partners, we enhance volume allocation across the US inbound fulfillment network, ensuring efficient, sustainable, and high-quality order fulfillment to meet customer demands effectively. You will contribute to defining and building inventory placement success metrics, and finding ways to reduce distance to customers by placing the right items in the right Amazon building in order to increase delivery speed and reduce costs.
Applied Scientist, Seller Partner Trust and Store Integrity Science - Global Risk Intelligence and Prevention Amazon.com IncApplied Scientist, Seller Partner Trust and Store Integrity Science - Global Risk Intelligence and PreventionSeattle, WAWe are seeking an exceptional Applied Scientist, Global Selling Partner Risk Intelligence and Prevention, to lead the development and implementation of advanced AI solutions that will transform how we prevent bad actors from operating in our store and enable Selling Partners to start and grow their business without fear of disruption, so that customers and Selling Partners across the globe trust us and have confidence in the integrity of Amazon"s store. This role will focus on building risk detection models leveraging state-of-the-art AI, including small language models, to identify compromised accounts, fraudulent ownership transfers, identity manipulation, and coordinated bad actor networks across the entire seller lifecycle, from registration through ongoing account management.
Business Intelligence Engineer II, AWF Exports Visibility Amazon.com IncBusiness Intelligence Engineer II, AWF Exports VisibilityBellevue, WAAmazon Worldwide Fulfillment (AWF) supports Amazon's strategic vision of bringing worldwide cross-border product selection at the lowest price to our customers and helping sellers and vendors (manufacturers, distributors and brand owners) navigate international trade and logistics. Define and develop business-critical metrics, reports, key performance indicators, and financials across all forecasting products that are consumable by a wide range of functions and levels.
Sr. Business Intelligence Engineer Amazon.com IncSr. Business Intelligence EngineerSeattle, WADeveloping scalable data models, semantic layers, and self-service analytics solutions that enable stakeholders to explore data independently and integrate insights across multiple business domains - including datasets that support AI-powered analytics and agent experiences. The ideal candidate possesses strong business judgment, advanced SQL and analytical skills, expertise in data visualization and storytelling, experience conducting deep-dive investigations, and a passion for transforming complex datasets into clear and actionable insights.