Internal Auditor I Five Star BankInternal Auditor IRochester, NYPurpose: The Internal Auditor I performs financial, operational, and compliance audits, Sarbanes-Oxley ("SOX") Section 404 control testing, investigations as required, and consultative engagements throughout the company to help achieve completion of the risk-based Internal Audit Plan. Preferred: Education: Bachelor's Degree in Finance, Accounting, Auditing, Information Systems, Information Technology, Data Management/Analytics; Prior Experience: 2+ years of Internal Audit or Public Accounting experience.
NewAudit Manager Current USAAudit ManagerRochester, NY$80,000–$120,000 / yearLead and manage multiple existing audit engagements for a diverse client portfolio, including planning, executing, and completing audits in accordance with established audit procedures. Excellent communication and presentation skills, with the ability to effectively convey complex financial accounting and audit concepts to both technical and non-technical stakeholders.
Senior Director, IT/Technology Audit BroadridgeSenior Director, IT/Technology AuditNewark, New YorkDirect end-to-end audits covering AWS/cloud environments, product engineering and SDLC, vulnerability management, incident response, disaster recovery/business continuity, data governance, and infrastructure controls. Experience with GRC platforms and data-enabled auditing approaches; comfort working with tools such as Jira, Confluence, Archer GRC, and AutoAudit (Optial/Optra-style audit workflow tools).
Compliance Internal Auditor - Programs The Arc OntarioCompliance Internal Auditor - ProgramsCanandaigua, NY$22.22–$23.66 / hourFull timeInternal auditing of programs and billing claims to include aspects of compliance with documentation, accuracy of records, allowable services, quality considerations and other regulatory requirements to ensure the highest level of quality and compliance. Bachelor's degree human services, business administration or related field and over three (3) years of related job experience or an equivalent combination of education and experience.
Senior Audit Associate Doeren Mayhew CPAs and AdvisorsSenior Audit AssociateRochester, NYDoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. The Senior Audit Associate will have the opportunity to work as a member of an engagement team serving a diverse client base of industries such as manufacturing, construction, dealerships, governmental and non-profit, wholesale and distribution, retail, restaurant and more.
Senior Internal It Auditor Wegmans Food Markets IncSenior Internal It AuditorRochester, NY$75,000–$85,000 / yearStrong computer skills, with knowledge of operation systems and database technology used in mid-to-large IT organizations. Working at Wegmans provides opportunities to grow, flexible scheduling, incredible benefits, and the experience of working for a company with a reputation you can be proud of.
Internal Auditor GW Lisk Co IncInternal AuditorNY$74,000–$90,000 / yearPerforms follow-up on the status of effectiveness for identified nonconformances from previously completed audits and ensures look across covers all applicable departments. Experience working in manufacturing environments in multiple disciplines; machining, assembly, testing, heat treating, plating, welding, electrical testing.
Senior Audit Accountant/Supervisor Insero AdvisorsSenior Audit Accountant/SupervisorRochester, New YorkWeâre growingâacross our services, our teams, and our impactâand weâre looking for a Senior Audit Accountant/Supervisor whoâs excited to grow with us. As a Senior Auditor/Supervisor, youâll play a key role on audit engagements for commercial clients and employee benefit plans.
Tax Manager, Internal Tax Team - Strategy and Planning Deloitte Touche Tohmatsu LtdTax Manager, Internal Tax Team - Strategy and PlanningRochester, NY$97,600–$200,600 / yearThe Strategy and Planning Team within the US Firms Tax ("USFT") group of the Deloitte US Firms is responsible for performing tax research and analyses on US Firms' transactions (e.g., acquisitions, divestitures, and internal restructuring), tracking proposed and enacted federal, state, and local legislation and assessing its impact on the US Firms' entities and its partners, advising other internal functions or our business leadership on the tax consequences of various client and/or vendor obligations, and at times will assist our reporting teams with workpaper preparation and the review of federal partnership returns. Support the team to review and summarize tax-related provisions in legal documents (e.g., purchase and sale agreements, contribution agreements, restructuring documents) for US Firms' transactions to identify tax risks, elections, and post-close action items.
Senior Audit Associate Doeren Mayhew & Co., P.CSenior Audit AssociateRochester, NYDoeren Mayhew Assurance is a licensed independent CPA firm that provides attest services to its clients, and Doeren Mayhew Advisors, LLC and its subsidiary entities provide tax and business consulting services to their clients. The Senior Audit Associate will have the opportunity to work as a member of an engagement team serving a diverse client base of industries such as manufacturing, construction, dealerships, governmental and non-profit, wholesale and distribution, retail, restaurant and more.
NewSenior Audit Accountant/Supervisor Insero & Co. CPAsSenior Audit Accountant/SupervisorRochester, NY$70,000–$95,000 / yearPlease keep in mind that this range is base pay only and does not consider other components that makeup the total rewards package for the position such as eligibility to receive discretionary spot bonus incentives. At Insero, you can choose to be in the office daily or work in a hybrid schedule of up to 3 remote days per week , depending on workload and office needs.
Implementation Audit Analyst I - Rochester, NY Paylocity Holding CorpImplementation Audit Analyst I - Rochester, NYRochester, NYRemote$44,800–$64,000 / yearThe company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture. While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
NewSenior Audit Associate FustcharlesSenior Audit AssociateRochester, NY$65,000–$80,000 / yearAs a leading accounting, tax, and advisoryfirm in Central New York, we're looking for an experienced and enthusiastic Senior Audit Associate to join our team and help deliver outstanding service across a diverse client base. As a Senior Audit Associate, you'll take on a key role in leading and executing audit engagements while mentoring junior team members and developing client relationships.
NewQuality Systems Manager Unither PharmaceuticalsQuality Systems ManagerRochester, NY$2,000–$6,000Reporting to the Quality Director , JOB SUMMARY: The Quality Systems Manager oversees the process and management of systems, deviation management, change control, risk, documentation, and supplier management. • Demonstrate flexibility and responsiveness to meet evolving business needs and HR-driven initiatives, including staffing adjustments, talent reviews, engagement efforts, and change management activities.
NewChief Compliance Officer Five Star BankChief Compliance OfficerRochester, NYRisk Assessments; Issues/Actions - Oversee the conduct of (at a minimum) Annual Risk Assessments designed to identify and mitigate regulatory compliance risk issues; providing guidance to the First Line in crafting and documentation of risk remediation actions and monitors administration of remediation plans to successful completion; and providing quarterly interim risk assessment updates based of compliance testing and monitoring activities and issues management. Committee Governance - Chairs the Company's Compliance Committee, presenting prepared materials and fostering conversation on Compliance culture, activities, issues and actions, serves on other management committees including Operating, New Product Approval, and Governance Process Review Committee, accountable to report material regulatory compliance risks directly to the Board and to senior management.
Benefits Manager (Hybrid) BroadridgeBenefits Manager (Hybrid)Newark, New York$130,000–$140,000 / yearReporting to the VP, US Benefits, the Benefits Manager serves as a key internal subject matter expert and works closely with Human Resources, Finance, Legal, Payroll, HRIS, external vendors, consultants, and auditors. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Assistant Club Manager BJ's Wholesale Club Holdings IncAssistant Club ManagerNY$69,500–$86,750 / yearWorking closely with the Club Manager, the Assistant Club Manager in Training (AMIT) is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that they directly manage. Drive Sales, Inventory Control, and Shrink Management: Lead execution of key operational processes to ensure in-stock conditions, minimize shrink, and drive sales performance through accurate inventory management and product availability.
Branch Manager M&T Bank CorpBranch ManagerRochester, NY$62,200–$103,600 / yearBranch Managers are responsible for building productive partnerships with appropriate areas of the bank to ensure customer needs, service issues, and employee issues are resolved timely and accurately. Scope of Responsibilities: This position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and has a sound working knowledge of the overall operations of the branch.
Quality Auditor Avo Photonics IncQuality AuditorRochester, NYSupport QMS processes by assisting with internal and external documentation changes, maintaining training records, verifying document accuracy, and performing quality checks in production and material handling areas. Specifically: Conduct internal quality audits to verify that Avo's Quality Management System (QMS) and its procedures are adequately established, implemented, and compliant with ISO9001, ISO13485, and customer requirements.
NewManager, Quality Management Deloitte Touche Tohmatsu LtdManager, Quality ManagementRochester, NY$97,600–$179,900 / yearAs a Technology Risk & Compliance (TRC) Manager within our Global Audit & Assurance (A&A) Digital Products organization, you will be a cornerstone in safeguarding the integrity, quality, and compliance of our cutting-edge audit technology platforms - including trustworthy AI and agentic AI solutions. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sr. Quality Program Manager, Customer Defect Tracking & Resolution Thermo Fisher Scientific IncSr. Quality Program Manager, Customer Defect Tracking & ResolutionRochester, NY$118,100–$177,200 / yearAs one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation, and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. The successful candidate will bring strong technical expertise in quality or manufacturing engineering, combined with leadership capabilities to drive cross-functional collaboration, timely issue resolution, and continuous improvement.
Regulatory Reporting Manager Deloitte Touche Tohmatsu LtdRegulatory Reporting ManagerNY$82,600–$162,800 / yearManage end to end regulatory reporting activities covering 40 Act and non-40 Act funds in the investment management space (e.g., Form PF, TIC, CPO-PQR, Form 16, Form 13, N-PX, BEA reports), ensuring compliance with applicable regulatory requirements across various regulators such as SEC, CFTC, BEA, NFA, Treasury. We "embed continuous advantage" through domain, industry, technology and transformation skills to perform client business functions that manage risk and deliver value-added outcomes, all while driving predictable long-term revenue, profitability, and growth.
Regulator Reporting Manager Deloitte Touche Tohmatsu LtdRegulator Reporting ManagerRochester, NY$135,000–$150,000 / yearManage end to end regulatory reporting activities covering 40 Act and non-40 Act funds in the investment management space (e.g., Form PF, TIC, CPO-PQR, Form 16, Form 13, N-PX, BEA reports), ensuring compliance with applicable regulatory requirements across various regulators such as SEC, CFTC, BEA, NFA, Treasury. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Assistant Branch Manager M&T Bank CorpAssistant Branch ManagerNY$26–$43.34 / hourPlays key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile/pre- call planning, outreach, appointment preparation, interaction/appointment, follow-up) and Risk Management (audit requirements, fraud prevention, Know Your Customer (KYC) and customer information profile (CIP)). Education and Experience Required: Associate's degree and a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in lieu of a degree a combined minimum of 6 years higher education and/or work experience, including a minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience.
Chief Financial Officer Insero Talent SolutionsChief Financial OfficerRochester, NYServing over 385 students in Little School through Grade 12, AC seeks an experienced, dynamic collaborative, nimble, and goal-oriented Chief Financial Officer (CFO) to oversee all aspects of the school’s financial operations. Advanced Excel skills, prior experience working in a Google environment, and a strong working knowledge of business accounting policies, procedures, practices, and financial software programs, such as Blackbaud and other accounting software.
QA Materials Release Technician The Cooper Companies IncQA Materials Release TechnicianNY$22.90–$27.89 / hourMotivated with good interpersonal and written communication skills to communicate effectively with all levels within the quality department as well as cross functionally within departments at West Henrietta and other CooperVision distribution sites. Job Summary: The QA Materials Release Technician will perform the inspection of Raw Materials that will include, the quarantining, inspection, and determining the disposition of packaging materials, such as blister labels, cartons, leaflets (IFUs) and overlabels.
Senior Financial Reporting and Systems Analyst ESL Federal Credit UnionSenior Financial Reporting and Systems AnalystRochester, NYRemote$78,363–$113,596 / yearThis role owns the end-to-end preparation and governance of internal and external financial reports, NCUA call report submissions, and GAAP-compliant financial statements - while simultaneously serving as the primary administrator and subject-matter expert for the organizations financial systems and reporting platforms. Purpose of Position: The Senior Financial Reporting & Systems Analyst serves as a key technical and analytical leader within the Financial Reporting function of a large, federally insured credit union.
Molding Process Engineer Integrated Resources, IncMolding Process EngineerRochester, NYThe Quality-Focused Molding Process Engineer serves as the primary technical liaison between Manufacturing Engineering and Quality, providing subject matter expertise in Injection Molding, Extrusion Blow Molding, and Injection Blow Molding to ensure product conformance and customer satisfaction. The engineer owns the technical root cause analysis for molding-related quality issues and is accountable for ensuring corrective actions are robust, validated, and sustained over time.
Case Manager, RN or Licensed Behavioral Health (SN LTSS) Excellus BCBSCase Manager, RN or Licensed Behavioral Health (SN LTSS)Rochester, New YorkMinimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews.
Case Manager, RN or Licensed Behavioral Health (Multiple Openings!) Excellus BCBSCase Manager, RN or Licensed Behavioral Health (Multiple Openings!)Rochester, New YorkMinimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews.
FSQ Supervisor Nights HP Hood LLCFSQ Supervisor NightsBatavia, NYSkills and Competencies Strong analytical, organizational, and communication skills Certification and/or license - Preventive Controls Qualified individual (PCQ certification or attainment of (PCQ) within 12 months of hiring Mature leadership and team building skills Advanced proficiency with Microsoft Office Suite. Education and Experience Minimum of an associates degree in Dairy/Food Science or another related curriculum preferred Minimum of 2-5 years quality assurance background in a dairy/food lab or equivalent.
Director, Commercial Credit Review Emigrant BankDirector, Commercial Credit ReviewYork, New YorkWorking with the CRO, Chief Credit Officer, ERM, Information Security, Internal Audit, and IT, the Director will identify, pilot, and scale AI use cases that improve sample coverage, accelerate turnaround time, sharpen exception identification, and strengthen the Bank’s overall view of credit risk — within a sound governance framework consistent with regulatory guidance. Reporting to the Chief Risk Officer (CRO) with a dotted reporting line to the Risk Committee of the Board of Directors, the Director provides timely, objective, and risk-focused assessments of credit quality, underwriting practices, risk rating accuracy, portfolio concentrations, and compliance with credit policy and regulatory expectations.
Asst. Dir, Clinical Administration University of RochesterAsst. Dir, Clinical AdministrationRochester, NY$86,482–$129,723 / yearThe Department includes the Complex Care Center, Golisano Specialty Care Clinic, the Golisano IDD Institute, Special Needs Dental Fellowship Programs, and intellectual and developmental disability (IDD) surgical and operating room activity at Strong Memorial Hospital, ensuring integration, fiscal stewardship, regulatory compliance, and continuous improvement. Advances the Department's mission to serve individuals with special health care needs by supporting innovative care delivery models, interprofessional collaboration, and community‐based partnerships that expand access to care.
Lead Contract Compliance Analyst University of RochesterLead Contract Compliance AnalystRochester, New YorkWorker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 250548 LLE-Laboratory for Laser Energ Work Shift: Range: UR URG 113 Compensation Range: $77,600.00 - $116,400.00 The referenced pay range represents the minimum and maximum compensation for this job. The Lead Contracting Compliance Officer will be responsible for developing, implementing, and monitoring compliance programs that meet all applicable legal, regulatory, and contractual obligations, while also advising senior leadership on compliance risks, audits, and legal concerns related to contracts.
Lead Teller KeyCorpLead TellerRochester, NY$18.75–$25 / hourConsumer Retail - Prolonged Standing (5-8 hours per day), frequent use of hands to manipulate/grasp objects, ability to communicate face to face and on the phone with clients, occasional bending and lifting from floor height, frequent forward reach, frequent lifting of 1 - 10 lbs., occasional lifting of up to 30 lbs. Lead Tellers help observe and provide coaching to Tellers to enhance the client experience and operational effectiveness and are responsible for day-to-day Teller scheduling, staffing issues, and branch compliance with regulatory, security, and internal audit controls.
Case Manager, RN or Licensed Behavioral Health (Multiple Openings!) Univera HealthcareCase Manager, RN or Licensed Behavioral Health (Multiple Openings!)Rochester, New YorkMinimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews.
Case Manager, RN or Licensed Behavioral Health (SN LTSS) Univera HealthcareCase Manager, RN or Licensed Behavioral Health (SN LTSS)Rochester, New YorkMinimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews.
Manager, Corporate Accounting Paychex IncManager, Corporate AccountingRochester, NY$89,218–$140,200 / yearMaintains appropriate accounting controls, as well as develops and implements new internal controls and accounting policies, where appropriate, to ensure adherence to and understanding of accounting policies, compliance with Sarbanes Oxley, and other procedures at all levels. Owns and manages ad hoc project requests and teams; motivates and drives project teams forward while providing support and gaining buy-in from Senior Management.
Assistant Director of Residential Services The Arc WayneAssistant Director of Residential ServicesNewark, NYFull timeAs a full time Assistant Director of Residential Services you will play a pivotal role in supporting the Director of Residential Services. Come help us be the leading provider of innovative, quality support and services promoting independence, choice, and community integration.
Senior Credit Analyst Tompkins Financial CorpSenior Credit AnalystNY$90,000–$125,000 / yearCurrent knowledge of techniques necessary to analyze business financial conditions including an acute awareness of the implications that financial and non-financial factors can have in assessing a borrower's ability to service debt obligations. Perform independent validation of risk rating and loan authority component of loan funding in accordance with FDICIA and Sarbanes-Oxley requirements, as needed.
NewBusiness Banking Senior Relationship Liaison M&T Bank CorpBusiness Banking Senior Relationship LiaisonRochester, NY$22.61–$37.67 / hourLead regular one-on-one meetings with Relationship Manager(s) that he/she supports as well as attends cross-business line cluster meetings to prioritize ongoing activities regarding portfolio management as well as new loan requests. Education and Experience Required: Bachelor's degree and a minimum of 4 years' service experience or in lieu of a degree a combined minimum of 8 years higher education and/or work experience, including a minimum of 4 years' service experience.
Residential Manager Happiness House and CP RochesterResidential ManagerRochester, New YorkOversees program or department assignment by: interviewing, selecting, orienting and training new employees, ensuring that staff are supervised appropriately, holding staff accountable for acceptable performance, meeting regularly with staff to review performance and provide coaching, providing documentation of staff disciplinary actions as needed, facilitating the completion and submission of time sheets, time off requests, etc. Summary/Objective: To insure all Residential Services provided by the agencies are focused on accomplishing the CP Rochester and Happiness House Mission and Vision and that the services meet the goals of the department and the agency.
Sup, Rev Cycle Mgmt, Hospital University of RochesterSup, Rev Cycle Mgmt, HospitalRochester, NY$25.14–$35.24 / hourPrepares team operational reports and special reports as needed to identify key indicators using specific criteria measuring quality, quantity and timeliness of tasks performed. In collaboration with leaders, develops audit procedures within billing area to ensure payments from all third-party payers are based on rates identified on negotiated contracts.
Business Banking Lead Relationship Liaison M&T Bank CorpBusiness Banking Lead Relationship LiaisonRochester, NY$26–$43.34 / hourLeads the communication efforts among credit underwriting, external attorneys, internal legal, document preparation departments, and others as may be needed to facilitate timely loan closing and proactively resolve complex issues. Provides strategic oversight of compliance with M&T Credit Policy, business financial documents, business banking loans, and additional legal documentation to ensure robust asset management.
NewQuality Manager United ElectronicsQuality ManagerRochester, NYThe Quality Manager supervises QA staff, leads audits, manages supplier and customer quality interactions, and implements robust quality processes that support product reliability and organizational goals. The Quality Manager leads the organization's Quality Management System (QMS), oversees Quality Assurance operations, and drives Quality Engineering initiatives that support manufacturing excellence.
Calibration Service Manager Transcat IncCalibration Service ManagerRochester, NY$100,000–$125,000 / yearWith over 1,000 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Sr. Accountant (External Reporting & Technical Accounting) Transcat IncSr. Accountant (External Reporting & Technical Accounting)Rochester, NYWith 1,500 employees-in technical, consulting, operational, sales, finance, and corporate roles-we have stood the test of time by delivering on our Trust in Every Measure promise to our customers in vital industries, including life sciences, aerospace, defense, energy, and utilities. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl.
Quality Engineering Manager Continuity Quidelortho CorpQuality Engineering Manager ContinuityRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. This leader is responsible for developing and leading a team of Quality professionals to ensure the implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth.
Quality Engineering Manager Optimisation Quidelortho CorpQuality Engineering Manager OptimisationRochester, NYQuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. This leader is responsible for developing and leading a team of Quality professionals to ensure the implementation, and continuous improvement of Quality systems, processes, and programs that enable QuidelOrtho' s Right to Operate and support business agility, innovation, and growth.
Quality Engineer Syntec Technologies, Inc.Quality EngineerRochester, NYInterfaces with supplier and customer representatives concerning problems with production, quality assurance and using judgement in implementing effective corrective action. Collect, edit, maintain and distribute all documents necessary to define product configuration and control manufacturing processes that ensure conformance to customer requirements.