li>Partner, collaborate and provide leadership across American Express' global matrix teams to: (1) Cross-sell complimentary products and services designed for Commercial Card clients including B2B Payment Solutions and T&E Payment Products, (2) Assist client contacts to facilitate and interface with key linkages with internal American Express teams, including client management, operational and servicing, risk and underwriting, general counsel legal, product management and strategic partnership, and operational teams to ensure that client expectations, service quality and contractual obligations are met and/or exceeded.
Create and own holistic global and regional account plans that incorporate strategies and actions for:
Penetrating client relationships across business units, service units, and global/regional teams including metrics of success and regular formal reviews,
Creating global/regional growth opportunities through proactive consultation and deep understanding of client's end-to-end payment eco-system,
Deepening and entrenching client stakeholder relationships, from the program level to the C-suite, and.