Ability to work professionally and successfully with Construction Professionals, Design Professionals, Project Managers, Quality Assurance staff and other project stakeholders to resolve issues on projects in order to meet schedule, budget and quality requirements of projects; Ability to effectively and credibly communicate negative information in a productive manner that promotes trust, confidence, and positive long-term working relationships; Ability to verbally convey detailed and technical information; Ability to write reports and log information in a logical, comprehensive, and concise manner; Ability to work under pressure while handling multiple priorities and meet deadlines; Ability to persuade, influence, and lead without formal authority; Strong analytical skills; Ability to provide superior customer service to a diverse customer group. The CCS applies experience and comprehensive knowledge gained through on-the-job and industry-related training to review work issues and relay information to Using Agencies, Design Professionals, and Construction Professionals.