FULL_TIME

INTERN

ADAPTED_NOW

YEAR

The intern will be responsible for supporting various initiatives within the restaurant operations team and will gain exposure to a variety of functions including but not limited to operations, training, quality assurance, food safety and culinary development. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives.

THIS IS NOT A REMOTE POSITION- THIS INTERNSHIP TAKES PLACE INSIDE OUR RESTAURANTS.<br/><br/>Panda Restaurant Group is seeking a motivated and dynamic intern to join our team. This is an exciting opportunity to gain hands-on experience in restaurant operations and learn from industry professionals in a fast-paced and dynamic environment. The intern will be responsible for supporting various initiatives within the restaurant operations team and will gain exposure to a variety of functions including but not limited to operations, training, quality assurance, food safety and culinary development.<br/><br/>Here at Panda, growth beginson day one. From opportunities that help you live your best life to growth opportunities that propel you forward, we're all about inspiring better lives. A happy team is a high-performing team. Panda is honored to be the only fast casual restaurant brand awarded as one of the best places to work. Alongside the stellar total rewards package and unparalleled earning and growth potential, our workplace offers a greater sense of belonging, rooted in a people-first and purpose-driven culture.<br/><br/>Responsibilities:<br/><br/>Support store operations during the shift, ensuring food is prepared with passion, service is provided with heart, and the ambiance is maintained with pride.<br/>Manage and lead a team of associates during the shift, delegating tasks and providing coaching and feedback to support their growth and development.<br/>Assist with inventory management, ordering supplies, and ensuring proper food safety and sanitation practices are followed.<br/>Shadow restaurant managers and team members to gain a deeper understanding of day-to-day operations and provide recommendations for process improvements.<br/>Successfully complete the assigned modules.<br/>Other duties as assigned to support the restaurant operations team.<br/><br/>Program Requirements:<br/><br/>Currently pursuing a bachelor's, inhospitality, business administration, or a related field; sophomore and junior preferred.<br/>Must be available to work duration of internship (approx. June-August 2025)<br/>Must be available to work 30-40 hours/week, for internship duration (approx. June-August 2025)<br/>Strong leadership skills, including the ability to motivate and manage a team in a fast-paced environment.<br/>Excellent communication skills and ability to provide clear direction and feedback to team members.<br/>Proactive and self-starter with ability to work in a team environment.<br/>Ability to work in a fast-paced and dynamic environment.<br/>Willingness to work a flexible schedule including weekends and holidays.<br/><br/>Preferred Qualifications:<br/><br/>Prior experience in the hospitality industry is a plus.<br/>Student Org Leadership experience is a plus.<br/>Prior restaurant working hours and Food Safety card preferred.<br/><br/>Benefits:<br/><br/>Paid internship at a competitive rate<br/>Hands-on experience in restaurant operations and exposure to various functions within Panda Restaurant Group<br/>Mentorship and guidance from industry professionals<br/>Networking opportunities with other interns and industry leaders<br/>Sick time<br/>Potential return offer<br/><br/>Compensation:<br/><br/>Paid internship commensurate with experience related to position requirements<br/>Upon successful completion of the internship program, some participants may be offered full-time employment which includes competitive salary and benefits package<br/>Receive college credit (dependent on college/university requirements)<br/><br/>To apply, please submit a resume. Only applicants who are authorized to work in the United States will be considered. Panda Restaurant Group is an equal opportunity employer.<br/><br/>ADA Statement:<br/><br/>While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations.<br/><br/>Panda Strong since 1983:<br/><br/>Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values.<br/><br/>You're wanted here:<br/><br/>Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation.The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability.Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters.If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out toTASupport@PandaRG.com.<br/><br/>Panda Restaurant Group, Inc. is an Equal Employment Opportunity Employer

Panda Restaurant Group, Inc.

Restaurant Internship

Business Administration

Coaching

Communication Skills

Conflict Resolution

Cook Dishes

Food Safety

Hospitality and Tourism

Inventory Management

Leadership

Lift/Move 50 Pounds

Mentoring

Operational Support

Order Supplies

Presentation/Verbal Skills

Process Improvement

Quality Assurance

Restaurant

Sanitation

Team Lead/Manager

Team Player

monster

FEED

UNKNOWN

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Position Overview:Term: 1+ year Location: Portland, ORPay: $25.00 - $30.00; commensurate with experienceHours: 8:00 AM – 5 :00 PM As a Level 2 Help Desk Support Analyst, you will serve as a critical escalation point within the IT support organization, providing advanced technical support to ensure our global teams remain productive and connected.

HOUR

<p><b>Description</b></p><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b>Company Overview:</b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"> </div><div style="text-align:justify">When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.<sup>TM</sup> </div><div style="text-align:justify">Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.</div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b>Position Overview:</b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Term: 1+ year </b> </div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Location: Portland, OR</b> </div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Pay: $25.00 - $30.00; commensurate with experience</b> </div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Hours: 8:00 AM – 5 :00 PM </b> </div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white">As a Level 2 Help Desk Support Analyst, you will serve as a critical escalation point within the IT support organization, providing advanced technical support to ensure our global teams remain productive and connected. This role goes beyond first-line troubleshooting, focusing on deeper issue resolution, root cause analysis, and collaboration with infrastructure, security, and application teams.</div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b>What you will do as the Level 2 Help Desk Support Analyst:</b><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><i>The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.</i><b> </b></div><ul style="margin-top:0px"><li>Serve as a Tier 2 escalation point for unresolved technical issues</li><li>Diagnose and resolve complex hardware, software, and network issues</li><li>Provide advanced support for Microsoft 365, Teams, VPNs, and remote access</li><li>Troubleshoot Active Directory, permissions, and access issues</li><li>Support enterprise applications including SAP and proprietary systems</li><li>Perform root cause analysis and recommend long-term solutions</li><li>Assist with device provisioning, imaging, and deployments</li><li>Support onboarding, offboarding, and role changes</li><li>Document incidents and resolutions in ITSM tools such as ServiceNow</li><li>Create and maintain knowledge base articles and SOPs</li><li>Mentor Level 1 Help Desk Analysts</li><li>Collaborate with global IT, infrastructure, and security teams</li></ul><div style="margin-bottom:0in;text-align:justify;line-height:normal"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal"><b>What you will bring to the team:</b> </div><ul style="margin-top:0px"><li>3–5 years of IT Help Desk or Desktop Support experience</li><li>Strong experience with Windows and macOS</li><li>Advanced Microsoft 365 and Active Directory knowledge</li><li>Solid understanding of networking fundamentals</li><li>Experience with ITSM and endpoint management tools</li><li>Excellent communication and problem-solving skills</li></ul><h2 style="margin-top:0in;line-height:normal">Preferred Qualifications</h2><ul style="margin-top:0px"><li>Experience with SAP or retail POS systems</li><li>Exposure to cybersecurity and endpoint protection concepts</li><li>Experience supporting global enterprise environments</li><li>IT certifications such as CompTIA, Microsoft, or ITIL</li><li>Multilingual capabilities</li></ul><div style="line-height:normal;background:white;margin:7.5pt 0in 7.5pt 0in"><b>#LI-TB1</b></div><div style="margin-bottom:12pt"><strong>Zones offers a comprehensive Benefits package</strong><br/><br/>While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.<br/><br/>At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!  </div><div style="margin-bottom:0in;line-height:normal;background:white">All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.</div><div style="margin-bottom:0in;line-height:normal;background:white"> </div><div style="margin-bottom:0in;line-height:normal;background:white">Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States. </div><div style="margin-bottom:0in;line-height:normal;background:white"> </div>

<p>Zones  simplifies information technology by providing end-to-end capabilities and acting as a singular point of contact for hardware solutions and software licensing. Our expertise carries over to Zones lifecycle management services such as technology assessments, data center engineering, virtualization and cloud computing planning, and software asset management.
    
    <ul>
    <li>
 Multinational technology procurement and fulfillment </li><li>
 Solutions across mixed categories - servers, networking, storage, security and software</li><li>
 Zones configuration and integration centers for custom fulfillment and delivery</li><li>
 Specialized solution architects provide IT assessments and facilitate strategic planning</li><li>
 Lifecycle management services from initial project planning to IT asset disposition</li><li>
 Established partnerships with major hardware manufacturers and software publishers</li><li>
 Culture of five star service excellence that earns industry recognition</li>
</ul>

Zones dedicated teams serve organizations of every size and in specialized markets including:

<ul>
<li>
 Small and Medium-Sized Businesses</li><li>
 Enterprise</li><li>
 SLED (State, Local, Education)</li><li>
 Healthcare</li><li>
 Retail &amp; Hospitality</li>
</ul>

<strong>Zones Mission</strong>
<br/><br/>
At Zones, our mission is to be a single source for our clients to gain the knowledge, expertise and IT infrastructure to achieve their goals.
   
            <br />
<br />

<strong>Zone perks include:</strong>
<ul>
<li>Fitness Program</li>
<li>Catered Lunches</li>


<li>Onsite Massage Therapy</li>

<li>Ongoing classroom, online and one-to-one training that positions you for success with your clients</li>
<li>Compensation-boosting incentives, contents and prizes</li>
<li>Commuter assistance programs</li>
<li>Referral bonus program</li>
<li>Sports league team sponsorships</li>
</ul></p>

Zones

Help Desk Analyst L2

Adobe Product Family

Analysis Skills

Apple

Applications Security

Cisco Network Systems

Cloud Computing

CompTIA - Computing Technology Industry Association

Desktop Administration

Endpoint Security

Enterprise Applications

Facebook

Help Desk

IT Service Management (ITSM)

ITIL (IT Infrastructure Library)

Identify Issues

Internet Security

Knowledge Base

LinkedIn

Mac Operating System

Microsoft Active Directory

Microsoft Product Family

Microsoft Windows Operating System

Multilingual

Network Operations Center

Network Security

Onboarding

Point of Sale (POS) Systems

Problem Solving Skills

Professional Services

Remote Access

Retail

Root Cause Analysis

Sales

ServiceNow

Software Administration

Standard Operating Procedures (SOP)

Supply Chain

Technical Support

Twitter

VPN (Virtual Private Network)

Jobvite Talemetry Organic Easy Apply

Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Position Overview:Term: 1+ yearLocation: Portland, OR Pay: $25.00 - $28.00; commensurate with experienceHours: 8:00 am – 5:00 pm As a Help Desk Support Analyst, you’ll play a key role in ensuring our global teams have the technology they need to innovate, collaborate, and deliver exceptional experiences to our customers and athletes worldwide.

<p><b>Description</b></p><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b>Company Overview:</b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"> </div><div style="text-align:justify">When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.<sup>TM</sup> </div><div style="text-align:justify">Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.</div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b>Position Overview:</b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Term: 1+ year</b> </div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Location: Portland, OR </b> </div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Pay: $25.00 - $28.00; commensurate with experience</b> </div><div style="margin-bottom:0in;line-height:normal;background:white"><b>Hours: 8:00 am – 5:00 pm </b> </div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white">As a Help Desk Support Analyst, you’ll play a key role in ensuring our global teams have the technology they need to innovate, collaborate, and deliver exceptional experiences to our customers and athletes worldwide. You’ll provide first-line technical support, troubleshoot issues, and contribute to a seamless IT environment that powers our mission. </div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><b>What you will do as the Help Desk Support Analyst:</b><b> </b></div><div style="margin-bottom:0in;text-align:justify;line-height:normal;background:white"><i>The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.</i><b> </b></div><ul style="margin-top:0px"><li>Respond to incoming queries from employees via phone, email, or ticketing systems, resolving technical issues related to hardware (e.g., laptops, desktops), software (e.g., Microsoft Office, SAP, or proprietary tools), and network connectivity.  </li><li>Perform initial troubleshooting and diagnostics, escalating complex issues to higher-tier IT teams when necessary.  </li><li>Assist with onboarding new team members by setting up accounts, configuring devices, and providing basic IT training.  </li><li>Maintain accurate records of incidents and resolutions in a service management system (e.g., ServiceNow or similar).  </li><li>Support remote and hybrid work environments, ensuring tools like VPNs, collaboration platforms (e.g., Microsoft Teams), and mobile devices function effectively.  </li><li>Contribute to knowledge base articles or FAQs to empower self-service solutions for common issues.  </li><li>Stay updated on IT systems, new product releases, and emerging technologies to provide proactive support.  </li><li>Collaborate with global IT teams to ensure consistent service delivery across regions. </li></ul><div style="text-align:justify;line-height:normal"><b>What you will bring to the team:</b> </div><ul style="margin-top:0px"><li>1-3 years of experience in a help desk or IT support role.  </li><li>Proficiency with Windows and/or macOS operating systems, Microsoft Office Suite, and basic networking concepts (e.g., Wi-Fi, VPN).  </li><li>Familiarity with IT ticketing systems and remote support tools (e.g., TeamViewer, SCCM).  </li><li>Strong communication skills, with the ability to explain technical concepts to non-technical users in a clear, patient manner.  </li><li>A problem-solving mindset and a passion for delivering excellent customer service.  </li><li>Ability to work in a fast-paced, team-oriented environment with a global scope.  </li><li>Bonus: Experience with SAP, retail POS systems, or multilingual skills (e.g., English plus German, Spanish, etc.), given international presence.</li></ul><div style="line-height:normal;background:white;margin:7.5pt 0in 7.5pt 0in"><b>#LI-TB1</b></div><div style="margin-bottom:12pt"><strong>Zones offers a comprehensive Benefits package</strong><br/><br/>While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team.As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.<br/><br/>At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!  </div><div style="margin-bottom:0in;line-height:normal;background:white">All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.</div><div style="margin-bottom:0in;line-height:normal;background:white"> </div><div style="margin-bottom:0in;line-height:normal;background:white">Zones participates in E-Verify. E-Verify is a system that compares information from a team member’s Form I-9 to federal records to confirm their eligibility to work in the United States. </div><div style="margin-bottom:0in;line-height:normal;background:white"> </div>

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