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Our client, a top tier financial services company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. Strong knowledge of Windows operating systems and proficiency in Microsoft Windows 10/11, Office 2016 / O365, including Outlook, Excel, Word, and PowerPoint.

IT Help Desk Support AnalystHybrid Schedule: On-site 1 days per week (Thursdays) - Center City PhiladelphiaShift: 9AM-5:30PM; 10:30AM-7:30PM (during training first 6 months)No visa sponsorship at this timeOur client, a top tier financial services company is seeking a skilled IT Help Desk Support Analyst to join their dynamic team, providing technical support and assistance to clients and employees. The individual selected for this role will be involved in system problem recognition, research, and resolution. This person will also be responsible for resolving less complex problems immediately, while assigning more complex problems to senior level support.This role requires a strong technical background, excellent communication skills, and a commitment to delivering exceptional customer service. The successful candidate will thrive in a fast-paced environment, collaborating with team members to resolve IT issues efficiently and effectively. Responsibilities:<ol><li>Tier 1-2 first-line technical support</li><li>Troubleshoot and resolve potential hardware, software, and network issues promptly and accurately.</li><li>Log all support requests and maintain detailed records of troubleshooting steps and resolutions.</li><li>Escalate complex issues to appropriate IT teams or vendors, ensuring timely resolution.</li><li>Install, configure, and maintain desktops, laptops, printers, and other IT equipment.</li><li>Assist with user account management, including password resets and access permissions.</li><li>Conduct software installations, updates, and patches as required.</li><li>Collaborate with colleagues to develop and maintain knowledge base articles and support documentation.</li><li>Provide training and guidance to end-users on IT systems and best practices.</li><li>Assist with IT projects and initiatives as assigned by management.</li></ol>Requirements: <ol><li>Bachelor's degree in Computer Science, Information Technology, or related field preferred.</li><li>Proven experience of at least 2 years in a help desk or technical support role, preferably in the financial services industry.</li><li>Strong knowledge of Windows operating systems and proficiency in Microsoft Windows 10/11, Office 2016 / O365, including Outlook, Excel, Word, and PowerPoint. </li><li>Familiarity with ticketing systems, ideally ServiceNow. and IT service management best practices.</li><li>Demonstrated excellent troubleshooting and problem-solving skills.</li><li>Outstanding customer service and communication skills, both verbal and written.</li><li>Demonstrated ability to work independently and collaboratively in a team environment.</li><li>Flexibility to work on-site in Center City, Philadelphia, two days per week.</li><li>Ability to efficiently handle 40 - 60 technical and non-technical calls per day.</li><li>IT certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or ITIL Foundation certification are a plus.</li></ol>

4 Staffing Corp - Client Jobs

IT Help Desk Support Analyst

1st Level Support

Analysis Skills

Best Practices

Communication Skills

CompTIA - Computing Technology Industry Association

CompTIA A+

Computer Science

Customer Support/Service

Desktop PC

Financial Services

Help Desk

IT Service Management (ITSM)

ITIL (IT Infrastructure Library)

Identify Issues

Information Technology & Information Systems

Knowledge Base

Laptop PC

MCDST - Microsoft Certified Desktop Support Technician

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Microsoft Windows Operating System

Microsoft Word

Presentation/Verbal Skills

Printers

Problem Solving Skills

Record Keeping

ServiceNow

Software Administration

Software Installation

Software Patches

Support Documentation

Team Player

Technical Support

Time Management

Training/Teaching

User Account Administration

Writing Skills

Manatal

T2S Solutions (T2S, LLC) is seeking a motivated Science, Technology, Engineering and Math (STEM) Intern to support various technical departments, gaining hands-on experience in cutting-edge projects within their field of study. This internship offers an exciting opportunity to apply academic knowledge to real-world challenges, while developing technical skills and contributing to key projects that drive innovation in the organization.

HOUR

Summary 
T2S Solutions (T2S, LLC) is seeking a motivated Science, Technology, Engineering and Math (STEM) Intern to support various technical departments, gaining hands-on experience in cutting-edge projects within their field of study. This internship offers an exciting opportunity to apply academic knowledge to real-world challenges, while developing technical skills and contributing to key projects that drive innovation in the organization.Responsibilities Project Support & Technical Assistance<ul><li>Assist with engineering, data analysis, and technical projects within the organization</li><li>Conduct research, gather and analyze data, and contribute to the development of technical reports, presentations, and other documentation</li><li>Support ongoing departmental projects and technical initiatives through analysis, testing, and troubleshooting</li><li>Collaborate with technical teams to develop solutions and drive project goals forward</li></ul>Skills Development & Applied Learning<ul><li>Gain hands-on experience in fields such as engineering, data science, computer programming, or other STEM disciplines</li><li>Apply technical concepts learned in your academic studies to real-world scenarios</li></ul>Innovation & Process Improvement<ul><li>Contribute innovative ideas to streamline processes, improve systems, or develop new technological solutions</li><li>Participate in brainstorming sessions to identify creative solutions for complex technical challenges</li><li>Provide feedback on technical projects and offer suggestions for continuous improvement</li></ul>Team Collaboration & Communication<ul><li>Communicate effectively with engineers, researchers, and technical staff to ensure successful project execution</li><li>Collaborate cross-functionally to achieve shared technical objectives and deadlines</li><li>Engage in professional development and ask for guidance to further expand your technical knowledge</li></ul>Professional Growth<ul><li>Take ownership of your learning and proactively seek opportunities to enhance technical competencies</li><li>Accept constructive feedback and apply it to improve your work</li><li>Build relationships with engineers, technical experts, and industry professionals</li></ul>Qualifications<ul><li>Ability to obtain and maintain a TS security clearance</li><li>Strong academic performance in relevant courses</li><li>Proficiency in relevant technical software and tools</li><li>Excellent communication skills / the ability to work effectively in a team-oriented environment</li><li>Strong problem-solving and analytical skills</li></ul>Preferred Qualifications<ul><li>Eagerness to learn, grow, and contribute to innovative technical projects</li></ul>Compensation<ul><li>This role pays $20/hr.</li></ul>T2S Solutions is an Equal Opportunity Employer/Protected Veteran/Disability

T2S Solutions

STEM Internship

Computer Programming

Continuous Improvement

Cross-Functional

Data Analysis

Data Collection

Data Science

Documentation

Mathematics

Process Development

Process Improvement

Project Execution

Research Skills

Security Clearance

T-2 / DS2

Technical Presentation

Technical Research

Testing

Top Secret Clearance

clearcompany

This paid 10-12 week internship offers college students a valuable summer experience in hospitality, management, or support roles across various locations nationwide, including universities, parks, stadiums, and corporate offices. Applicants should be pursuing a bachelor’s degree, comfortable with flexible hours, and eligible to work in the U.S. The internship offers competitive pay ($17-$28/hour), benefits, and potential for full-time placement post-graduation.

This paid 10-12 week internship offers college students a valuable summer experience in hospitality, management, or support roles across various locations nationwide, including universities, parks, stadiums, and corporate offices. Participants will work alongside experienced leaders, handle meaningful projects, and develop leadership skills through mentorship and professional programming. The program focuses on areas such as Hospitality Management, Culinary Management, and Corporate Support (HR, Finance, IT, etc.). Applicants should be pursuing a bachelor’s degree, comfortable with flexible hours, and eligible to work in the U.S. The internship offers competitive pay ($17-$28/hour), benefits, and potential for full-time placement post-graduation. This opportunity aims to build a strong foundation for careers in hospitality, business, culinary, or facilities management, emphasizing growth, impact, and community involvement.

We focus on enriching and nourishing the lives of millions all over the world, providing a wide range of services—food, facilities and uniforms—to a diverse group of clients in 19 countries. We serve world champion sports teams, Fortune 500 companies, state-of-the-art healthcare providers and the world’s leading educational institutions. And every day, we dream of ways to do it better through our commitment to innovation and our passion for excellent customer service.

Innovation inspired by you 
The better we know the people we serve, the greater the experiences we can develop. Whether it’s food service, facilities or uniforms, our proprietary programs allow us to understand the wants and needs of our audiences. 

Armed with that knowledge, our Service Stars spring into action, combining insights and ingenuity to deliver moments that make a difference. These innovations could be game-changing campus transformations. Or a simpler, quicker way for you to access condiments at the ballpark. In any case, our innovations help create experiences that make an impact.

Beyond great service 
Another key part of what makes us different is something we call service excellence.

To us, service excellence isn’t just about providing great customer service. It also means using time-tested practices and proven processes to get it right every day, everywhere, in everything that we do. And it's also about striking the perfect balance between doing something well over and over again and being responsive enough to the changing needs of clients and customers. It’s being open to the continuing cycle of innovation. Excellent, but never satisfied. Process-driven, but never locked in place.

We never stop thinking of new, better ways to get it right when our people impact the lives of clients and consumers every day.

Our people make all the difference—we make sure of it 
Our commitment to hiring, training and rewarding the right people ensures that our employees are more than just hard workers. They’re Service Stars, and that means they can be counted on to go above and beyond, every single day.

We understand that many times our people are literally the face of your business. That’s why all 270,000 Service Stars receive continual access to professional development and proprietary skills training. 

The bottom line is this: when you work with Aramark, you can be confident you’ll be collaborating with the right people with the right skills and the right attitude. That’s true whether it’s for strategic expertise, operational excellence or just serving a morning coffee. That’s our commitment as trusted partners and Service Stars. That’s the Aramark way.

ARAMARK

2026 Aramark Internship Program - Multiple Locations

Facilities Management

Finance

Leadership

Mentoring

IRecruitee

Monitor the team’s open backlog of support issues and re-assign issues as necessary to ensure they are closed per agreed upon service levels. • Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary.

The Help Desk Analyst provides Helpdesk Level 2 Support by performing the skills
listed below.




Role Description:

• Manage expectations at all levels: customers/end users, executive sponsors.

• Ensure quality standards are followed.

• Monitor the team’s open backlog of support issues and re-assign issues as
necessary to ensure they are closed per agreed upon service levels.

• Act as the escalation point for high priority support issues.

• Able to make recommendations on policies on system use and services.

• Calls software and hardware vendors to request service regarding defective
products.

• Acts as a subject matter expert for one or more custom or COTS applications.

• Talks to programmers to explain software errors or to recommend changes to
programs.

• May work as in-house consultant and research alternate approaches to existing
software and hardware when standardized approaches cannot be applied.

• Tests software and hardware to evaluate ease of use and whether product will
aid user in performing work.

• Write software and hardware evaluation and recommendations for management
review.

• Write or revise user-training manuals and procedures.

• Develops training materials, such as exercises and visual displays.

• Train users on software and hardware on-site or in classroom or recommend
outside contractors to provide training.

• Provides technical assistance, support, and advice to end users for hardware,
software, and systems.

• Provides hands-on technical assistance to business and technical users.

• Investigates and resolves computer software and hardware problems of users.

• Serves as a contact for level 1 support.

• Serves as a contact for users having problems using computer software,
hardware, and operating systems, and escalates as necessary.

• Determines whether problem is caused by hardware, software, or system.

• Answers questions, applying knowledge of computer software, hardware, systems,
and procedures.

• Talks with technical and non-technical co-workers to research problem and find
solution.

• Asks user with problem to use telephone and participate in diagnostic
procedures, using diagnostic software or by listening to and following
instructions.

• Experienced with a variety of call-tracking software and systems.

• Reads trade magazines and engages in independent study to maintain current
industry knowledge.

• Follow quality standards and displays strong customer service skills.

• Able to work in a team environment.

• Complete assigned tasks.

• Strong communication skills; both written and spoken.

American Technology Consulting

Help Desk Analyst

Call Monitoring

Commercial Off-the-Shelf (COTS)

Computer Hardware

Computer Software

Consulting

Diagnostics Solutions/Software

Hardware Evaluation

Hardware Quality Assurance

Operating Systems

Policy Development

Quality Metrics

Software Development

Software Engineering

Trade Magazine

User Documentation

Auzmor

Help Desk Specialist

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Internship IT Jobs in Stanton, DE

IT Help Desk Support Analyst 4 Staffing Corp - Client Jobs

STEM Internship T2S Solutions

2026 Aramark Internship Program - Multiple Locations ARAMARK

Help Desk Analyst American Technology Consulting

Help Desk Specialist American Technology Consulting

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