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This opportunity provides hands-on exposure to behavioral health and integrated care services, allowing interns to learn directly from experienced professionals while supporting individuals and families in need. Chestnut Health Systems is committed to serving underserved populations through comprehensive behavioral health care, including mental health, substance use treatment, and primary care services.

<h4>Overview</h4>Chestnut Health Systems is committed to serving underserved populations through comprehensive behavioral health care, including mental health, substance use treatment, and primary care services. The organization provides both outpatient and inpatient treatment, with a strong focus on supporting individuals experiencing homelessness and other significant life challenges. Chestnut Health Systems™ is a leading provider of integrated health care services. Since 1973, Chestnut has grown to more than 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.<h4>Internship Overview</h4>Chestnut Health Systems is seeking compassionate and motivated students for a Human Services Internship. This opportunity provides hands-on exposure to behavioral health and integrated care services, allowing interns to learn directly from experienced professionals while supporting individuals and families in need.<ul><li>Internship Capacity: 3–4 students per semester</li><li>Minimum Age Requirement: 21 years</li><li>Schedule Availability: Monday–Friday</li><li>Timeframes Available: Morning, Afternoon, and Evening hours</li></ul><h4>Responsibilities</h4><h4>Client Populations Served</h4>Interns will gain experience working with diverse populations, including:<ul><li>Young Adults (18–30)</li><li>Adults</li><li>Older Adults (65+)</li><li>Individuals with Mental Health Needs</li><li>Individuals with Substance Use Disorders</li><li>Individuals Coping with Domestic Violence</li><li>Individuals Experiencing Homelessness</li><li>LGBTQIA+ Individuals</li><li>Veterans and Military Families</li><li>Low-Income Individuals and Families</li><li>Families, Parents, and Caregivers</li><li>Victims of Crime or Trauma</li></ul><h4>Programs & Services</h4>Interns will primarily engage in:<ul><li>Inpatient Services: Crisis unit, substance use residential treatment, and supportive housing</li><li>Outpatient Services: Employment support, helping clients obtain and maintain employment</li></ul><h4>Common Client Needs & Challenges</h4>Clients often experience:<ul><li>Mental health symptoms</li><li>Substance use disorders</li><li>Housing instability and financial hardship</li></ul><h4>Fieldwork Role & Responsibilities</h4>Interns will participate in structured, supervised activities such as:<ul><li>Observing group and individual sessions</li><li>Monitoring clients with staff present on units</li><li>Shadowing employment specialists</li><li>Participating in groups and outreach activities</li><li>Observing direct care services</li></ul><h4>Qualifications</h4><h4>Preferred Skills & Qualifications</h4><ul><li>Ability to take direction and apply feedback</li><li>Understanding of professional boundaries</li><li>Strong professionalism and reliability</li><li>Interest in recovery-oriented care</li><li>Must be enrolled in the Human Services Program </li></ul><h4>Keys to Success</h4>Successful interns will:<ul><li>Demonstrate compassion and empathy</li><li>Understand the complex challenges of the populations served</li><li>Maintain professionalism and boundaries</li><li>Practice consistent self-care</li></ul>Are you intrigued by this opportunity but unsure if it’s the right fit? Chestnut is committed to supporting the next generation of behavioral health professionals through hands-on learning and mentorship. We encourage students from diverse backgrounds and experiences to apply.Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut’s research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference.

Chestnut Health Systems is a non-profit organization that has cared since 1973 for persons needing behavioral health services. Chestnut provides substance use disorder treatment, mental health counseling, primary health care, credit counseling, and housing and supportive services. 

Headquartered in Bloomington, Illinois, Chestnut employs more than 700 professionals at 25 facilities. Chestnut's staff is motivated by our corporate mission - Making a Difference: Improving Quality of Life Through Excellence in Service.

Chestnut Health Systems

Human Services Internship

Behavioral Health

Customer Support/Service

Department of Health and Human Services

Diversity

Healthcare

Healthcare Providers

Homeless Services

Military

Outpatient Care

Patient Care

Primary Care

Psychiatry and Mental Health

Research Skills

Training/Teaching

FEED

COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience.

YEAR

Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you'll lead with purpose - crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you'll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources - all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You'll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: <ul><li>Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. </li><li>Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. </li><li>Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. </li><li>Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. </li><li>Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements - virtually or in person. </li><li>Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. </li><li>Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. </li><li>Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. </li></ul>Essential Requirements: <ul><li>Bachelor's degree required from 4-year college or university. </li><li>Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. </li><li>Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers. </li><li>Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws. </li><li>Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver's license. </li></ul>Desirable Requirements: <ul><li>Experience across therapeutic groups, disease states, account management strategy, and new product launches. </li><li>Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. </li></ul>Leveling Guidelines: The position will be filled at level commensurate with experience. <ul><li>Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience. <ul><li>Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. </li><li>Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities. </li></ul></li><li>Territory Account Specialist: 2+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. </li><li>Senior Territory Account Specialist: 5+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. </li><li>Executive Territory Account Specialist: 10+ years' experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. </li></ul>Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver's license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers' (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: <ul><li>Associate Territory Account Specialist: $77,000 and $143,000 per year </li><li>Territory Account Specialist: $93,800 and $174,200 per year </li><li>Senior Territory Account Specialist: $119,700 and $222,300 per year </li><li>Executive Territory Account Specialist: $132,300 and $245,700 per year </li></ul> The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovation power and global scale: pharmaceuticals, eye care and generic medicines Novartis is headquartered in Basel, Switzerland. Novartis Group companies employ approximately 120,000 associates and its products are available in more than 180 countries around the world.

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Human Services Internship Chestnut Health Systems

Neuroscience Territory Account Specialist - St. Louis Novartis

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