Drawing upon expertise in Rooms Operations, Food & Beverage Operations, or both, this role provides training, consulting, operational assessments, project management, and hands-on coaching designed to strengthen service culture, improve operational execution, enhance system adoption, and elevate the overall guest experience across Marriott-managed and franchise hotels. The EPSS Project Manager partners with hotel leaders, associates, owners, franchisees, and internal stakeholders to assess operational needs, facilitate workshops, deliver training, implement operational and system-related initiatives, and develop tailored solutions that drive measurable and sustainable performance improvement.