Understanding and troubleshooting experience with Crestron, Biamp, Extron, Allen & Heath 30-channel digital mixers for live sound production, Vaddio type video switchers and digital camera equipment, Clear-Com type audio devices, multi-channel lighting boards including lighting presets, PowerPoint, VLC player, PC hardware, and various cables, extenders, and audio/video peripherals from Shure, Netgear, QSC, Epson, and Samsung. Extensive knowledge of video infrastructure and endpoint equipment, including the configuration and operation of Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Microsoft Teams Rooms, Poly Endpoints, and Zoom Rooms.