Basic Life Support - American Heart Association, Basic Life Support - American Red Cross, Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA), Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA), Licensed Practical Nurse - Illinois Department of Financial and Professional Regulation, Licensed Practical Nurse - Missouri Division of Professional Registration, Registered Medical Assistant (RMA) - American Medical Technologists (AMT), Registered Nurse - Illinois Department of Financial and Professional Regulation, Registered Nurse - Missouri Division of Professional Registration. Assists with care coordination and patient visit prep by performing tasks outlined under the department guidelines, such as calling patients with test results, calling patient to update medications, health history, and social history, scheduling appointments, assisting with return calls; scheduling diagnostic procedures, and admissions; including scheduling of follow-up appointments and procedure appointments.