Responsibilities Leadership Partner with the marketplace, build relationships, and co-lead channel negotiations as needed Establish and maintain strong partnerships with relevant media partners in the media ecosystem (i.e. Google, Facebook, Amazon, etc.) Oversee the work of multiple channel specialists, managing workflow, QA process, providing strategic guidance and oversight and ensuring operational excellence across all stages of tactical planning and buying Serve as a central point of contact for clients and internal teams for the client investment portfolio, with oversight from account leadership Speak fluently to multiple media channels, calling on deep expertise from activating one or more channels. Oversee total dollars in market, monitoring pacing and navigating over and underspends by channel, and performance cross channel Establish processes, where needed, to deliver operational excellence across buying and execution Work within teams to troubleshoot campaign management issues as they arise or identify when to escalate to senior account leadership while also effectively partnering with cross functional teams and senior account leadership to appropriately communicate issues with clients.